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    The Only Facial Memphis

    5.0 (4 reviews)
    Open • 8:00 am - 8:00 pm
    Updated 2 months ago

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    Response time

    1 day

    Response rate

    100%

    Services - The Only Facial Memphis

    Acne treatment

    Anti-aging

    Pore cleansing

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    7 months ago

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    5 months ago

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    The Lash Lounge

    The Lash Lounge

    2.6(29 reviews)
    0.5 mi•Brennan

    This gets a 4 and that's only because of the stylists. They have some of the best lash techs in the…read morecity who are very personable, professional, and have lash extensions down to a science. Now, as others have said. Read the fine print! Also, if you are accustomed to single lashes (meaning one lash), you won't get this at this spot because they use lash fans. Just ask questions, request a master stylist, and don't look at the membership price only.

    I was really disappointed with my overall experience as a member…read more I joined while I was living in the area temporarily, and when I requested to cancel because I'm relocating, I learned that my final $189 membership payment would still be charged before my membership could be canceled. I don't remember that being clearly explained when I signed up, and it came as a surprise. I also found out there was a $25 master stylist upgrade fee if I wanted to continue seeing the stylist whose work I preferred. No one mentioned that when I checked out, after I tipped my stylist, or when I was encouraged to rebook. I only realized it after seeing the charge. I tried to discuss my concerns over the phone, but I left the conversation feeling unheard. Lauren later emailed me and apologized for her tone, and I do appreciate that apology. Unfortunately, the conversation itself left me uncomfortable enough that I no longer feel comfortable returning for lash services. When someone is working around your eyes, trust and communication matter. The lash artists do beautiful work, and this review isn't about the quality of their services. My frustration is with the membership, the lack of transparency around additional fees, and the cancellation process. I felt like I kept learning about extra costs after I was already committed. If you're considering a membership, I'd strongly recommend asking for every fee, stylist upgrade charge, and cancellation policy in writing before signing up.

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    The Only Facial Memphis - medicalspa - Updated October 2026

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