First time visiting this Labcorp location and I had a really great experience…read more The biggest surprise was the parking. There was plenty of it, which is rare compared to other Labcorp locations where parking is usually paid and a hassle. The office is small and was pretty full when I arrived, but even with an appointment, I was called back within just a few minutes. Bernice was handling everything during my visit, and she was amazing. The waiting room had several patients asking questions and feeling impatient, but she stayed calm, organized, and efficient the entire time while keeping things moving. She mentioned it's usually a two-person team, but they were short on supplies that day, so she was holding things down on her own, which made it even more impressive. When it was my turn, she was professional and kind. I usually have very difficult veins and often get poked multiple times, but she got it on the first try. Overall, top-tier service. I would definitely recommend this location. Just be patient if it's busy - they're working hard and doing their best.

Catching up on my reviews, my experiences here have always been positive. The location is very…read moreclean and the staff are friendly and professional. Making appointments is easy.

I had to stop by Pacific Medical Services twice in one week for blood tests. Normally my doctor's…read moreoffice, which is across the hall, draws my blood, but I needed some special services, so they sent me here. I arrived at the office without an appointment and there was no one waiting. The office is very small with just a few chairs, and a small tea/coffee station. I was taken in immediately. Very often, my veins are difficult to work with. During the draw, the phlebotomist was Jose. He was able to get the draw on the first try and I did not have type of bruising or issues afterward. I had to return a couple of days later for a test that must be done early in morning. Upon arrival, there were a few people ahead of me and it was standing room only. There was only one person working and she was with a patient in the back, so it took some time to check in. After checking in, another employee arrived and those in the waiting room were helped. The phlebotomist that I had for the second test was Joanna, aka JoJo. She was very personable and was able to get the draw on the first try. I enjoyed speaking with her and she made the appointment comfortable. I had no issues with bruising after the test. The office is on the second floor of a medical building. The building has paid parking, but I always park on the street. There is metered parking and free street parking available within easy walking distance of the building.

Maryam is the one that drew my blood. She is so gentle and definitely knows what she is doing. She…read moreis quick got it done literally in and out in 9 minutes. She is amazing at her job. I'm literally only ever going to come here As for parking it's cash only so be prepared, you have to get a ticket before going into the building and then pay it. Very old school

I like going to this place because it's usually not too busy. However, this time the waiting room…read morewas packed, and several walk-in patients were complaining about how long it was taking to be called. Fortunately, the technicians were very kind and patient. My appointment was at 10:10 AM, and I only had to wait about 15 extra minutes, which wasn't bad considering how busy they were. My biggest complaint is the parking. The building charges $2 every 15 minutes, with a maximum of $20 per day, which I think is excessive. I normally park on the street, but because I was short on time, I decided to park in the building. I was there for less than an hour and ended up paying $8. Unbelievable! It was a good reminder to leave earlier next time so I can avoid paying for parking. The highlight of my visit was the technician who drew my blood. Her name is Susan (she's asian), and she's a floater. My veins are very difficult to find, but she located one on the first try, and the blood draw was completely painless. I wish I could request an appointment with her every time I need lab work done. She was definitely the best part of my visit.

I made an appointment online, came with my bar coded paperwork, ID, and insurance card. Checked in…read more10 mins beforehand via a link from a text they sent me. Got there, there were about 7 people in the waiting area. On the tv, there was a sidebar of transparency regarding the order of patients, appt times, and standby patients. If you weren't able to check in via the link sent, there were two kiosks in the corner for easy check in. I was seen within 15 mins. Donna Mae (my phlebotomist) was polite, gentle, and expeditious. I was done in less than 5 mins, and I had 5 vials! I found street parking off Killion, which was super easy.

The sign on the door says, "Welcome Walk Ins" although I did have to wait almost an hour. I would…read morehave given a 5 star rating but the wait was disappointing since I was the only person on the wait list and I arrived at 7:15 am. The waiting room was not packed, so I thought the process would be smoother. My appt. with Quest was for the following day, but I had a business meeting schedule put on my calendar at the time of my appt., so I chose to walk in first thing in the morning. Once I was called, Kelly was wonderful. She was very professional, kind, friendly, thorough and swift. The atmoshere is clean, although odd that it is all automated, nobody to greet you or say good morning. I do miss people interaction vs a machine at check in.

The phlebotomists were very professional and I waited 5 -10 minutes past my appointment time…read more The problem is that it has been over 10 days since I had the bloodwork accomplished (the tests according to their own website, should have taken 3-7 days.) There are still no results. I have never waited this long for lab work. I will stick to USC or UCLA the next time I have orders. I gave Quest a chance and the other issue is that you can only communicate via email. I find that ridiculous given that the call is concerning the results of a medical test. The response took a couple days before I received it, and it specifically asked that I do not reach out to them again over my results. Definitely not the communication I was expecting.

This place is a disaster & should be closed immediately. The phlebotomist was very rude &…read moreinefficient. She caused a huge huge bruise on my arm. I m a nurse myself & I warned her that the choice of vessel wasn't good but she dismissed my concern very rudely. So, the vein collapsed & not even half of tube was filled. I asked her specifically if that much blood is enough & again very aggressively she dismissed my concern. I suffered a very huge 10 by 10 bruise that was not gone even after 2 weeks when I received a call from my dr that said I have to take another day off work & go to get another lab slip to repeat the stupid blood test bc there wasn't enough blood for the test & my bruise is not even healed yet. This is very terrible customer service. This place should be reported to health regulations & closed immediately.

The Phlebotomist Lissa is amazing. I appreciate how she took care of my daughters lab. Thats all we…read moreneed- someone with a heart to their patients and she sure does has it! Will be coming here from now on.

I am giving it 3 stars because the lady drawing the blood was extremely nice, but I was told that…read moremy blood results would be ready the next day and today is Tuesday and nothing! Mundo it's office said they are fast and is the only reason I went to this lab. Not fast at all and I cannot get anyone to answer the phone

Great pediatric urgent care, I really like that you can book a same-day appointment online. They're…read moreopen on weekends and stay open until late, which is incredibly convenient for working parents. Wait times are minimal, and the doctors and nurses are attentive and caring. They also accept many insurance plans, which makes visits much easier. Highly recommend for quick and reliable care for kids!

I'm extremely disappointed with the care my 17-month-old daughter received from Marci Spruill. She…read morehad been spiking fevers for several days, as high as 105, without any real cold symptoms. Given that she was hospitalized and intubated at 13 months, we were obviously terrified and I advocated for a full workup. I specifically asked for a urinalysis to rule out a UTI. Marci refused and told me, "kids this age don't get UTIs." She told us we needed to ride out the virus. After SEVEN days of my daughter continuing to spike fevers and be in pain, I took her to CHLA tonight. She has a UTI. A urine test may have been inconvenient and uncomfortable, but it would not have hurt to rule it out. When a toddler has ongoing high fevers without an obvious source, sometimes you have to look beyond the most obvious explanation--especially when a parent is telling you something isn't right. I specifically advocated for the test that ultimately diagnosed my daughter, and I was dismissed. If this review helps even one child avoid suffering for an extra week because a parent's concerns are taken seriously, then it's worth writing. Shame on you, Marci.

OK, I'm updating my review. I had a blood test ordered and didn't realize it was at the same lab…read moreuntil I arrived. Almost didn't go in, but I really needed this lab work done so I opted to give them another try. Well, I do want to say that the office is super weird in that the lobby and patient room a are shared with a Dentist so when you're brought back, you are walking past dental patients in reclined chairs bring treated, to what seems like a back room. Super odd. However, they have a phlebotomist named Hannah that was at the front desk, took my information and brought me back and took my blood She was exceptional. Extremely friendly, respectful, very pleasant. Did her job very quickly and efficiently and she clearly saw how uncomfortable I was and just did an all-around great job respecting my discomfort and getting me out quickly. I do hope that the lab realizes the asset they have in Hannah.

I had my blood drawn by Brenda and she was great! I didn't…read morefeel any pain. She was so professional with good skills and respect to others . It was kind of crazy in the waiting room that time I arrived and knew they were kind of running late with their schedule and sure enough , it's bec. of Friday the 13 th. But the staff handled it well. It will be nice if the supervisor was made aware so as to ask for help asap.But then, Brenda was awesome , because she was calm and knew what to do and say when busy days happen like this.

I had been at this location a few times already and the staff is very friendly and quick. Today…read moreBrenda drew my blood and went above & beyond to help me up with my visit. She is very kind, very nice and very knowledgeable. I give this office a 5 stars and i recommend you upload the Quest labs appt and make an appointment, that guarantee you a super quick visit!

I love this company. The people are so nice and knowledgable! I highly recommend their full body…read moreprogram, it's very much worth it and so much more personable than at any doctor's office!

I purchased a groupon valued over $300. When I went to redeem it, the place was under construction…read more(remodeling). I never got a call back. I went back recently to resolve the issue. The sign was up & Connie said that since they don't make any money off of Groupon, the owners won't honor my voucher which is now expired. I have spend hours over this issue & lost a substantial amount of money. Please be cautious with your time & money when you approach this establishment.