Every visit here has been a frustrating experience. In a nutshell, they book way too many…read moreappointments for the same time compared to the staff they actually have working. There are always long lines, the kiosks rarely work properly, and the staff is overwhelmed. There aren't enough seats in the waiting area either, so people end up standing or even waiting outside. If you have the option to go somewhere else, I'd definitely recommend it.

This place in genuinely horrible. you have to check in at a kiosk and it didn't actually check me…read morein both times. Not only that it only lets you select one service at a time and they don't tell you you have to check in twice if you have to do say both fingerprinting and drug test. takes forever and staff was dismissive

Great care clean on time for appointments good doctors great location staff was very helpful and…read morenice

I am a patient of Dr. Irani office. I am a type one diabetic. I called in to the office for an…read moreappointment. I haven't been in to see them in about over a year. Which has never been a problem before. My prescriptions had completely ran out and I need at least a re-up on my Dexcom monitoring device, which has nothing to do with my blood sugars other than monitoring. The nurse told me I have to be seen with bloodwork done. I told her I am in debt with LabCorp and I couldn't afford bloodwork at this moment. I just need sensors prescription re-up that will give me time to pay off LabCorp and get blood work done so they can assess my insulin needs. I've always understood the protocol and I don't have a problem with it. With even the fact that I am in a hardship situation financially she still would not do the prescription or talk to anybody about it. I have never been retreated so coldly and rudely to have a protocol put above my life. I would've even have taken a sample but no, I guess it's either get your blood work done or die. So I hope anybody reading this understands what they're getting themselves into when they go to this doctor's office. Dr. offices are supposed to help people not make things worse. I've always been a good patient for them and now it seems I am not.

I had to get my blood taken today and got it done at this location. Historically, blood taking is…read moremy worst nightmare - I don't like needles, I don't like blood - It's a catastrophe. However, the nurse/technician that took my blood in Exam Room 6 was absolutely fantastic. She was quick, gentle - I even was going to ask for her to give me a warning before the prick, but then I saw the vials already filled! I appreciate her professionalism, her attentiveness, and she was kind as well. I very much recommend this location and it will be my new regular location.

Went to Quest 776 Neapolitan Way 2/28 for a test. 3/6 still waiting for results and I was told…read moreresults would be ready that day. No way to contact the office directly and I am unable to set up an account. The error reads that my name and date cannot be found in the system. I sure Medicare would like to know they are paying for test without results

Zeneyda Odalys was exceptional! I have difficult small veins and she was talented and got it done…read morewithout pain.

You have to specifically ask for thin needles. It really depends on who you get but if you have…read morehard to find veins you are so much better off going to a hospital. I have a gigantic open gash on my arm now! Good luck guys!

Impossible to get appointments. This experience was in Florida, and was not customer friendly at…read moreall.

This is the first time I have ever went inside a pharmacy for lab work. At first it seemed strange…read morebut makes sense. When you walk in, it's to the very back on the left hand side. You just sign in at the standing kiosks and wait for them to call. The down side to this is it isn't as private. Up to three patients can be in the one room they have for drawing blood. There is no bed/bench like some places have, in case you need to lay down. Sometimes I get dizzy and have to lay down. The lady who did my blood work was very nice and had a great bedside manner. It's not my favorite thing to do so it's good when you have nice people who are willing to keep your mind off of it.

Dr. Baez is a caring and very professional physician. I have been a patient of his for seven years…read moreand believe my health is in his capable care.

I saw Dr. Baez for several years and felt he was a good primary care physician. He converted to…read moreconcierge, however, and since I wanted a doctor who accepts Medicare I left him. He takes the Medicare and now also charges an extra $2500 per year on top of that. Anyways, during the time I was trying to find another primary care doctor he stopped returning my phone calls and refused to call back CVS for my Rx refills. I feel he abandoned me. I ended up running out of couple of meds because of him. Because of how my time with him ended and because he claims to accept Medicare, but doesn't, I gave him a poor review.

I'm shocked at the reviews for this location. So much so, that I had to double check I had the…read moreaddress right. I've been having regular blood work done for the last 6 months or so at another local company, which has been an absolutely miserable experience. I decided to change it up and try Quest and the experience was excellent. There is no front desk, so you have to check in using the iPad in the waiting area, but if you book in advance, it's very easy. I was in the waiting room for about 5-7 minutes, blood drawn and out the door within 15-20. Very organized and clean, friendly staff. Highly recommend. I will definitely be back.

Daniela is the most polite, friendly, and professional person I've ever worked with doing labs! She…read morehas a beautiful attitude and loves her job! She is amazing at it! I highly recommend coming to the Bonita location! I would give more than five stars if possible!