I'm shocked at the reviews for this location. So much so, that I had to double check I had the…read moreaddress right. I've been having regular blood work done for the last 6 months or so at another local company, which has been an absolutely miserable experience. I decided to change it up and try Quest and the experience was excellent. There is no front desk, so you have to check in using the iPad in the waiting area, but if you book in advance, it's very easy. I was in the waiting room for about 5-7 minutes, blood drawn and out the door within 15-20. Very organized and clean, friendly staff. Highly recommend. I will definitely be back.

Daniela is the most polite, friendly, and professional person I've ever worked with doing labs! She…read morehas a beautiful attitude and loves her job! She is amazing at it! I highly recommend coming to the Bonita location! I would give more than five stars if possible!

Ariana is the best phlebotomist I've ever had and I am not young! She has a great touch and is very…read moregood at her job!

Stear clear of this lab. I came for a fasting blood draw with an appointment and the place was…read moreclosed, so I scheduled another appointment for the next morning, again a fasting blood draw. The waiting room had at least 10 people in it and one employee to check in and draw the blood of all these people. What kind of rinky-dink operation doesn't even sufficiently staff for something so important as getting your blood drawn? How can you even trust the accuracy of anyone working at this place? What standards are they being set to and by who? You a better chance of receiving professionalism , reliability, and accountability going to McDonald's at 7 AM for a cup of coffee in the morning then you do this lab.

I'm a long time client and have seen Quest evolve in an efficient and well executed operation with…read morefriendly and professional staff. The Naples office on Neopolitan is our family's location.

Care Quality. I came in for bloodwork and urine specimen. They handed me the urine specimen bottle…read moreand said that I could just to knock on the door and they would let me in. I returned in a matter of five minutes, and apparently they decided to close without explaining that they would close in five minutes . they saw me at the door but the door and wouldn't let anybody in. They are very rude and unprofessional. I would not use this location on Fowler Street.

I have had many types of lab work done here. All the staff have been courteous, efficient and…read morepersonable. And the lab results are sometimes available the same day the lab work is performed.

Great care clean on time for appointments good doctors great location staff was very helpful and…read morenice

I am a patient of Dr. Irani office. I am a type one diabetic. I called in to the office for an…read moreappointment. I haven't been in to see them in about over a year. Which has never been a problem before. My prescriptions had completely ran out and I need at least a re-up on my Dexcom monitoring device, which has nothing to do with my blood sugars other than monitoring. The nurse told me I have to be seen with bloodwork done. I told her I am in debt with LabCorp and I couldn't afford bloodwork at this moment. I just need sensors prescription re-up that will give me time to pay off LabCorp and get blood work done so they can assess my insulin needs. I've always understood the protocol and I don't have a problem with it. With even the fact that I am in a hardship situation financially she still would not do the prescription or talk to anybody about it. I have never been retreated so coldly and rudely to have a protocol put above my life. I would've even have taken a sample but no, I guess it's either get your blood work done or die. So I hope anybody reading this understands what they're getting themselves into when they go to this doctor's office. Dr. offices are supposed to help people not make things worse. I've always been a good patient for them and now it seems I am not.

Yeniel Campbell was very professional and was great. She took me early instead of having me sit in…read morethe waiting room. I really Thanks her for that.

The tech Maria M at this location was surely and had an attitude from the onset. She was almost non…read morecommunicative, mumbled, and moved very slowly. I asked if something was wrong and she said she was sick yet didn't even pull up her mask. I told her I felt for her that she was sick which she didn't acknowledge. My husband left before his appt so he didn't need to deal with her. We'll not return.

This morning was my 2nd time at this location. The lady at the front desk is so polite and nice…read more She was also the one that took my labs and was gentle and kind. If you do not have an appointment, you need to expect to wait. Don't give the ladies in the office attitude because of how long your wait is. People with appointments come first and will go ahead of you. If you need to get in quick and out then make an appointment in advance. I saw so many rude people and it was all because they had to wait.

The facility is clean. I have been going to this location for two years regularly. The staff had…read morealways been accommodating and courteous, however, this time, unfortunately I cannot say the same. There was a little confusion on my lab order papers and it was straightened out very nicely with the person at the window. An employee, by the name Leslie who was very rude, abrupt and loud implying that I was not grateful for the services. Other patients looked at me in shock. She shows no compassion towards patients and I feel she is unfit to provide services, especially at this location where there are a high percentage of elderly people.

Every visit here has been a frustrating experience. In a nutshell, they book way too many…read moreappointments for the same time compared to the staff they actually have working. There are always long lines, the kiosks rarely work properly, and the staff is overwhelmed. There aren't enough seats in the waiting area either, so people end up standing or even waiting outside. If you have the option to go somewhere else, I'd definitely recommend it.

This place in genuinely horrible. you have to check in at a kiosk and it didn't actually check me…read morein both times. Not only that it only lets you select one service at a time and they don't tell you you have to check in twice if you have to do say both fingerprinting and drug test. takes forever and staff was dismissive

I came in to get blood work done and I had no appointment, it was very easy to sign in and the…read morestaff was very helpful and friendly. Even though I had no appointment I only waited for maybe 25 minutes total and the waiting room was full. I was very pleased with the speed and customer service. Great experience

Ok what do you say about a place you get your blood drawn...right! Well they are very nice and…read moreprotect your privacy Bonita one not to long wait as walk in

Best staff! All the way around! Thank you for being so…read morekind! Sherry " not sure I spelled correctly". The kindest and most personable called me in! Dawn the Mammogram tech was wonderful! Best I have experienced in years. James the MRI Tech super kind and considerate All around It was so refreshing as so many places have lost the kindness and connection factor! Blessings J

If I could give 0 starts I would. My daughter was scheduled for an MRI and they called me saying I…read moreneeded to pay in advance so I did. The next day was my daughter's appointment which they canceled last minute saying they could not take the images need at that location and we needed to reschedule at one of their other locations. This was Time sensitive so we went elsewhere and asked for a refund. It's been over one month and not only did I take the time off to take her to the appointment, but I still haven't received a refund and when I call, they give me the runaround and tell me that I have to wait two weeks. I just had my last phone call with them and now they're telling me that I have to wait 30 to 40 days to get my money back because they have to look into it. I am completely dissatisfied. I've never had this happen before so I will never recommend them.