I'm shocked at the reviews for this location. So much so, that I had to double check I had the…read moreaddress right. I've been having regular blood work done for the last 6 months or so at another local company, which has been an absolutely miserable experience. I decided to change it up and try Quest and the experience was excellent. There is no front desk, so you have to check in using the iPad in the waiting area, but if you book in advance, it's very easy. I was in the waiting room for about 5-7 minutes, blood drawn and out the door within 15-20. Very organized and clean, friendly staff. Highly recommend. I will definitely be back.

Daniela is the most polite, friendly, and professional person I've ever worked with doing labs! She…read morehas a beautiful attitude and loves her job! She is amazing at it! I highly recommend coming to the Bonita location! I would give more than five stars if possible!

Best staff! All the way around! Thank you for being so…read morekind! Sherry " not sure I spelled correctly". The kindest and most personable called me in! Dawn the Mammogram tech was wonderful! Best I have experienced in years. James the MRI Tech super kind and considerate All around It was so refreshing as so many places have lost the kindness and connection factor! Blessings J

If I could give 0 starts I would. My daughter was scheduled for an MRI and they called me saying I…read moreneeded to pay in advance so I did. The next day was my daughter's appointment which they canceled last minute saying they could not take the images need at that location and we needed to reschedule at one of their other locations. This was Time sensitive so we went elsewhere and asked for a refund. It's been over one month and not only did I take the time off to take her to the appointment, but I still haven't received a refund and when I call, they give me the runaround and tell me that I have to wait two weeks. I just had my last phone call with them and now they're telling me that I have to wait 30 to 40 days to get my money back because they have to look into it. I am completely dissatisfied. I've never had this happen before so I will never recommend them.

Impossible to get appointments. This experience was in Florida, and was not customer friendly at…read moreall.

This is the first time I have ever went inside a pharmacy for lab work. At first it seemed strange…read morebut makes sense. When you walk in, it's to the very back on the left hand side. You just sign in at the standing kiosks and wait for them to call. The down side to this is it isn't as private. Up to three patients can be in the one room they have for drawing blood. There is no bed/bench like some places have, in case you need to lay down. Sometimes I get dizzy and have to lay down. The lady who did my blood work was very nice and had a great bedside manner. It's not my favorite thing to do so it's good when you have nice people who are willing to keep your mind off of it.

I have had many types of lab work done here. All the staff have been courteous, efficient and…read morepersonable. And the lab results are sometimes available the same day the lab work is performed.

I'm a long time client and have seen Quest evolve in an efficient and well executed operation with…read morefriendly and professional staff. The Naples office on Neopolitan is our family's location.

Care Quality. I came in for bloodwork and urine specimen. They handed me the urine specimen bottle…read moreand said that I could just to knock on the door and they would let me in. I returned in a matter of five minutes, and apparently they decided to close without explaining that they would close in five minutes . they saw me at the door but the door and wouldn't let anybody in. They are very rude and unprofessional. I would not use this location on Fowler Street.

I came in to get blood work done and I had no appointment, it was very easy to sign in and the…read morestaff was very helpful and friendly. Even though I had no appointment I only waited for maybe 25 minutes total and the waiting room was full. I was very pleased with the speed and customer service. Great experience

Ok what do you say about a place you get your blood drawn...right! Well they are very nice and…read moreprotect your privacy Bonita one not to long wait as walk in

Been to a few urgent cares in the area and this is the best one by far. Staff is friendly and…read morehelpful. Never a long wait, even on the weekends.

They were very organized, efficient, kind and professional!…read moreThey were patient and answered all my questions.

Had a scheduled MRI on my right shoulder on 3/12. Very pleasant experience, and great office…read moresetting. Had MRI technician, "Santana" who was very professional and very beautiful as well. If you need an MRI done, go here! --JC

My husband had a rescheduled appt for a lung scan and drove from Naples for test. "No tech on duty"…read morewhy would they give him an appt when no tech was available?!

Great care clean on time for appointments good doctors great location staff was very helpful and…read morenice

I am a patient of Dr. Irani office. I am a type one diabetic. I called in to the office for an…read moreappointment. I haven't been in to see them in about over a year. Which has never been a problem before. My prescriptions had completely ran out and I need at least a re-up on my Dexcom monitoring device, which has nothing to do with my blood sugars other than monitoring. The nurse told me I have to be seen with bloodwork done. I told her I am in debt with LabCorp and I couldn't afford bloodwork at this moment. I just need sensors prescription re-up that will give me time to pay off LabCorp and get blood work done so they can assess my insulin needs. I've always understood the protocol and I don't have a problem with it. With even the fact that I am in a hardship situation financially she still would not do the prescription or talk to anybody about it. I have never been retreated so coldly and rudely to have a protocol put above my life. I would've even have taken a sample but no, I guess it's either get your blood work done or die. So I hope anybody reading this understands what they're getting themselves into when they go to this doctor's office. Dr. offices are supposed to help people not make things worse. I've always been a good patient for them and now it seems I am not.

Ariana is the best phlebotomist I've ever had and I am not young! She has a great touch and is very…read moregood at her job!

Stear clear of this lab. I came for a fasting blood draw with an appointment and the place was…read moreclosed, so I scheduled another appointment for the next morning, again a fasting blood draw. The waiting room had at least 10 people in it and one employee to check in and draw the blood of all these people. What kind of rinky-dink operation doesn't even sufficiently staff for something so important as getting your blood drawn? How can you even trust the accuracy of anyone working at this place? What standards are they being set to and by who? You a better chance of receiving professionalism , reliability, and accountability going to McDonald's at 7 AM for a cup of coffee in the morning then you do this lab.