212 station plaza mineola quest has the worst and most rude technician. Always nasty always…read moredisrespectful always unprofessional. I had to walk out because of the way she was acting. I dont know her name but she was there Saturday 9/6/25 at 10 am Horrible person. She definitely hates her job

They stuck me four times. Now I know I'm a hard stick.(hard to get my blood) but this was…read moreunacceptable. If I allowed they would have continued to stick me. Two pheblomists tried and no luck getting my blood. I walked out disappointed I have to reschedule at a more competent office. And if you go there be ready to pay for parking. Its location is so inconvenient.

Today I did my lab test for pregnancy detection. Michael helps me out there. She is very kind,…read moreprofessional and explains me everything. I am totally satisfied from their service.if someone is looking for best results go over there.

Made an appointment online, received text and email confirmations, and then showed up early and was…read moreshocked to see a long line waiting and NO ONE in the office. Doors closed and locked, not a single soul there. The office should've opened at 7am, and it was 8:15. While I understand that emergencies can happen, for this company not to even have a NOTE placed on the door is inexcusable. You don't NOT show up and NOT let patients know about it.

Great Experience at Northwell Health Labs!…read more Today was a great day at Northwell Health Labs! From the moment I walked in, the atmosphere was clean, fast, and professional. Lotika, Labs Technician was amazing--she is incredibly skilled, professional and kind. As someone who is a hard stick, I really appreciated that she got my blood on the first try without any multiple attempts. It made the experience so much smoother and less stressful. Highly recommend this lab for anyone looking for a quick, efficient, and pleasant experience!

Mr. Lovell and Jevaughn were lovely. Walked in at 4:30pm and was seen right away. Great people,…read morequality care and clean office. I usually hate taking blood and it usually hurts but I felt no pain at all. Thank you both!

Firstly the parking lot is a money trap for those of you who may not be able to spot the small…read more sign , head in parking! Seems this parking for medical instances is revenue for Garden City at a cost of $15 with an administrative fee of $3.25 . If you're disabled or prefer to face outward for safety, good luck ...ticket was there within 15 minutes!!! Upon entering sits a woman who seems nice and once inside the actual test room is 2 check in computer kiosks . What if you're not savvy , no one there to help. The intake nurse phlebotomist quoted an immediate $30 dollar hold on my card when my co pay is $15. She quoted some arbitrary policy which made no sense to which I contested but just wanted to get it done. My final thought is if you want to get this done , not to frequent this particular practice which quickly became a very expensive day!!!

Try to drop off frozen specimen had an appt but 10 people ahead of me Lorena quest tech refused to…read moreplace specimen in freezer while I waited.. very rude unprofessional calling the next person dismissive. no one at the front desk waited 10 minutes for her to come out. Factory like environment Do not go here better service at other labs. Rating ZERO

I have had regular blood testing frequently and I have always had a good experience at this lab…read more The Phlebotomists have always been friendly, efficient and professional. 'This is a busy location but they work hard to see that everyone is treated in order of arrival and as quickly as possible.. This is no small task given the fact that many of their patrons arrive nervous and hungry and are anxious to get this experience completed.

I had a mixed experience It was clean and efficient..but, there was an over powering rancid smell…read morethroughout the office. Kind of like body odor but im not sure. It was so powerful I almost left.

This review is for Winsom, the nurse who took blood From my…read moredaughter. Winsom was one of the kindest most calm people we have ever met, her care and compassion was unprecedented (especially these days). My daughter has severe anxiety over situations like this and if it were not for Winsom, the day was more than likely to have turned out bad. Instead, we felt like we left there having Made a friend. It's not just how Winsom does her job it's her sense of humanity.

The location is easy to get to. Easy to book an appointment and not really crowded. There is plenty…read moreof free parking or valet if you prefer. The staff is competent and kind. Then if one is hungry after the testing there is a cafe on the ground floor. I really liked this location.

Went in for a pediatric draw for 1 year old quick and kind phlebotomist was welcoming, I was early…read morefor my daughters appointment and was done in 15 minutes

I did not know that this lab only runs lab work/diagnostics issued by participating Optum doctors…read more I brought my son in to get his annual bloodwork done this morning. They have a computer check in system which I completed but then stood to see a receptionist to give them his doctors script. The woman I spoke with told me that I give the lab technician the script. As I was walking back to the waiting area she added "just knock on the door right there and ask the technician to look at the script because he may not be able to run all the tests". I thought it was an office she was sending me to and did not realize it was the actual blood draw room where I was met with a nasty look as I knocked from the technician unaware he was with a patient. That was the only acknowledgment that was made so I returned to the waiting room where we sat for 20min. When we were finally called I went to hand the same technician the script and received the same look "I don't need that". I looked confused, "how will you know what tests to run if you don't take the script?" He said "it's in the computer". Now I was even more confused, "there couldn't be anything in the computer, his pediatrician didn't even know we were coming here today." Putting stickers on vials, he rolled his eyes "Dr. Doe". I said "no, Dr. Smith". He looked perturbed, like we wasted his time and dismissively said "we only do bloodwork for optum doctors, you need to go to a quest lab for that". I purposely went to speak with a live person when we got there to avoid any misunderstandings. The woman should of told me they did not take paper scripts for bloodwork only computer generated requests not mislead us saying he might not be able to run "some" of the tests. The technicians attitude was uncalled for and unprofessional. I would not recommend this lab to anyone.

Not practicing social distancing in waiting room. Staff/ Phlebotomist disorganized, unprofessional…read moreand rude. I left with my child because I felt uncomfortable.

Went here about a week ago after injuring my leg . The place is spotless, however, the doctor…read moreseemed very rushed when I met with him, the assistant was great. The receptionist was very sarcastic and thought he was funny, and the wait time was ridiculously long considering it wasn't even crowded. Won't be going back there.

One of my kids was exposed to a friend who tested positive for COVID. I panicked and brought her…read moreto CityMD to get a COVID test. We arrived at 8:15 PM. While the doors were open and the signs read that they close at 9 PM, we were flatly told "we aren't taking any more patients for the night." There weren't any other patients waiting. This has to be one of the most insensitive statements that an URGENT medical care center can make to a patient in need ... right up there with "it's not my job". I urge the management to train your employees to have more empathy. People are not coming to you for kicks ... they usually are in medical need. To turn away kids in need of medical attention because your staff wants to clock out at exactly 8:30 PM ... it can't be good for business.