I went in for a regular preventative care mammogram screening (which is required by New York State…read morelaw to be covered by insurance), and they not only required me to come back for a second visit because they weren't thorough, but found a way to bill me over $1100. Unacceptable.

I had a great experience with Seventh St office. The staff is very professional, kind, dedicated,…read moreand hard working. I was dealing with some time constrain issue with additional problems and they were all so helpful and efficient. I am really pleased to have contacted them. Hope they continue with this professionalism, care and kindness!

Firstly the parking lot is a money trap for those of you who may not be able to spot the small…read more sign , head in parking! Seems this parking for medical instances is revenue for Garden City at a cost of $15 with an administrative fee of $3.25 . If you're disabled or prefer to face outward for safety, good luck ...ticket was there within 15 minutes!!! Upon entering sits a woman who seems nice and once inside the actual test room is 2 check in computer kiosks . What if you're not savvy , no one there to help. The intake nurse phlebotomist quoted an immediate $30 dollar hold on my card when my co pay is $15. She quoted some arbitrary policy which made no sense to which I contested but just wanted to get it done. My final thought is if you want to get this done , not to frequent this particular practice which quickly became a very expensive day!!!

Try to drop off frozen specimen had an appt but 10 people ahead of me Lorena quest tech refused to…read moreplace specimen in freezer while I waited.. very rude unprofessional calling the next person dismissive. no one at the front desk waited 10 minutes for her to come out. Factory like environment Do not go here better service at other labs. Rating ZERO

I have been going to this facility for mammograms for about 8 years. Dr. Autz is empathic and very…read morepleasant. I recommend Complete Women's Imaging since the results of your testing are delivered, in person by the physician, right after the scans. I would have added a star if it were not for the interminable waiting.

I didn't appreciate that the Reception with the long blonde hair and big glasses made me sit and…read morewait to make an appointment after she was done with another patients paper work. Meanwhile she was showing the Reception with the salt and pepper hair pictures on her phone while I'm waiting Very unprofessional patients should come first not the employees personal life the happen this wee Still waiting on a office manager to call me back to discuss this

I recently took my mom to Northwell Imaging in Garden City for testing, and overall we had an…read moreexcellent experience. The facility itself is very clean and well maintained. The staff at the front desk and throughout the office were all very friendly and welcoming, which immediately put us at ease. The only issue was that the office was freezing cold the day we went. Many patients in the waiting area were commenting on how cold it was. We were told that it had been reported, so hopefully that gets resolved soon. I especially want to give a special thank you to the technician who performed my mom's test. She was extremely patient, kind, caring, considerate, and genuinely concerned about my mom's comfort. Her passion and professionalism truly stood out and made what could have been a stressful appointment much easier for us. Despite the chilly temperature, the overall service and care we received were excellent. We truly appreciated the compassion and professionalism shown to my mom.

Although this imaging center's physical appearance is not warm & cozy as some others are, the staff…read moreis super friendly, patient, thorough & makes you feel that you are in good, knowledgeable hands. There is ample parking. Utilize the offer of a call-back when making an appointment as there is a long wait on hold if you choose to call directly.

Today I did my lab test for pregnancy detection. Michael helps me out there. She is very kind,…read moreprofessional and explains me everything. I am totally satisfied from their service.if someone is looking for best results go over there.

Made an appointment online, received text and email confirmations, and then showed up early and was…read moreshocked to see a long line waiting and NO ONE in the office. Doors closed and locked, not a single soul there. The office should've opened at 7am, and it was 8:15. While I understand that emergencies can happen, for this company not to even have a NOTE placed on the door is inexcusable. You don't NOT show up and NOT let patients know about it.

Worked for me. Very good staff and doctor. So there was an acceptable wait. It was a DOT…read morephysical. I will go back, no problem.

This place only accepts walk-ins so I sat for roughly an hour in the waiting room on the day I was…read morerequested to get a test done. The staff were friendly and professional although it would be great if the bathroom was cleaner.

I have had regular blood testing frequently and I have always had a good experience at this lab…read more The Phlebotomists have always been friendly, efficient and professional. 'This is a busy location but they work hard to see that everyone is treated in order of arrival and as quickly as possible.. This is no small task given the fact that many of their patrons arrive nervous and hungry and are anxious to get this experience completed.

I had a mixed experience It was clean and efficient..but, there was an over powering rancid smell…read morethroughout the office. Kind of like body odor but im not sure. It was so powerful I almost left.

212 station plaza mineola quest has the worst and most rude technician. Always nasty always…read moredisrespectful always unprofessional. I had to walk out because of the way she was acting. I dont know her name but she was there Saturday 9/6/25 at 10 am Horrible person. She definitely hates her job

They stuck me four times. Now I know I'm a hard stick.(hard to get my blood) but this was…read moreunacceptable. If I allowed they would have continued to stick me. Two pheblomists tried and no luck getting my blood. I walked out disappointed I have to reschedule at a more competent office. And if you go there be ready to pay for parking. Its location is so inconvenient.

I had been referred to Passport Health by Contagious Disease Northwell Health because Northwell…read morecould not handle 4 clients (not patients) at the same time, and could only give us 4 separate appointments. We contacted Passport Health and we were sent an email with an intake history form that could be filled out on line, thereby reducing the cost of the initial consultation by $25.00. We gave them the e-mail addresses of the involved parties, and only 1 email was sent. It required 2 additional calls to finally get all the forms- sloppy administration. We made an appointment for a Saturday at 1:30 PM. The office was located in a very nice office building in Long Island. The only problem was the building was closed, and we found out later that since there was not much business occurring on Saturdays, the security person at the front desk leaves at 12:00 PM. We had to wait for someone to exit the building in order to gain access. When we got to the office, the waiting room was a pitiful sight with just a few chairs and a few tables. This was not typical of my experience with most health providers offices I have been to. The room was decorated (if you call it that) with a few Passport Health posters, intake forms, and pens laying on the table. There were no magazines, no TV, no receptionist or reception desk, just a big old empty room - it looked very unprofessional. The rest of the office was no better. It had a "fly by night" look to it, meaning that they could clear out the entire office in a few hours if necessary. We were then brought i to the consultation room where we spoke with Rachel who was very nice. Rachel is an RN, not a Nurse Practitioner or a Physicians Assistant. There really was no need for any consultation because we filled out the forms in their entirety, and there were no further questions necessary on our part. We knew what we were there for. Rachel spoke with us about other vaccinations we should consider having in addition to the Yellow Fever vax and the anti-malarial pills. Prior to going there, we had gone on line, and the cost of the vax was supposed to be $170.00 as per Google. After the consult (if you call it that) we were told that the vax would be $395.00 per person, not $170 we saw on-line. When Rachel saw the $170 price on-line, she told us that this was Google AI quoting the price, and no prices are listed on the Passport Health website. She was not willing to honor the $170. We opted to leave due to deception and price gouging on the part of Passport Health. We did pay in full for the consultation visit for the 4 totaling $306.00. We were also told that if we wanted the anti-malarial medication, we would need to schedule a separate video consult with a Passport Health's Nurse practitioner for an additional $35/person in order to get the script. This is how we resolved the situation. We signed up with GoodRX, and received a coupon that allowed us to purchase the same $395.00 vaccine for $166.00 dollars. My family physician has provided us with the script (that Passport health did not) and will giving us the vax. My advice- stay away from Passport Health. I have been and still am a health professional with 42 years of clinical experience. They wasted my time and took $306.00 which by all rights they should not be entitled to due to their deceptive practices.

i was charged 65 dollars for a video visit that never happened! Inwas waiting for their video call…read moreand soon after got not a person but an invoice for a visit! I am awaiting a refund but not optimistic. stay away