I went to do routine bloodwork on Friday, July 10, 2026 at or around 12:30PM. At 901 Stewart Ave, Garden City, NY , Suite 222. Upon arrival only one person was working.
She did the paperwork and sent two people at a time to the inner room where she would then take the blood samples. When it was my turn, she was unable to pull the blood after several attempts. She asked and I explained that while I was fasting from food, I drank two or more glasses of water since waking. From years of experience I could tell she was not doing the procedure properly, when I tried to explain to her, which veins they normally pull the blood from, she tried for several minutes with no results. At this point she began to get frustrated and started using abusive language to me. She then proceeded to a different vein, but not before putting the bandaid on improperly, she put the bandaid vertically instead of horizontally, in doing so she was putting the adhesive portion of the bandaid on top of the open vein. I had this same thing done to me a few years back, which resulted in a nasty infection and swelling of my arm, so I quickly removed it and turned it crosswise. She then in mean and vicious way suggested I take back my scrip and go elsewhere. Also, before using the needle, on all three occasions she did not properly clean the area first, but barely gave a quick swipe with the swab. All and all it was a horrific experience, I would not wish on my worst enemy. And all this while the other patient listened in. This employee was totally untrained and unfit to deal with her assignment, and this is sooooo unfair to the customers, whose only fault was being there to give them our business. Having prayed to God for intervention, she was able to pull the blood on the third attempt and several minutes on each try, it was just horrible! read more