Came here the other day having an issue with my nose thought it was a sinus infection. Front desk…read morestaff was friendly. Since it was a sunday they werent able to check the insurance so i paid upfront and was going to get a reversal payment Place is huge. Plenty of parking large clean waiting room. It is set back in the parking lot so it is hard to tell if it is open or not if you are just driving by I saw the PA. After hearing my concerns she examinee my nose. She was unsure it it was true sinus or a dermatlogy issue so She recommended some hot/cold compresses and also rx me an antibiotics if it doesnt improve for me to go to the ER. Hopefully it will all clear up

I developed a mump like swelling during dinner and got to Rapid Response about 8:30, close to their…read moreclosing time. They took me promptly, accessed my previous visits records, and the P.A. examined me,diagnosed a salivary gland infection, prescribed antibiotics, phoned them in to an all night pharmacy ( the pharmacy near them closed at 9 pm, and my healing was able to start that night! And they called me the next day as a follow up. This has been like all my previous visits highly recommended!

Despite the wait which was a little longer than expected. The staff were friendly and professional…read more Dr. Grella was polite, kind and helpful. She was truly a pleasure. I would absolutely come back! Thank you for the wonderful service and experience.

I went to the Eastmeadow location I have been a patient there before…read more I first want to say the person at the front desk, and I use that term loosely, is the rudest, uncaring, miserable thing, and should not be in a position of being near people. Not a kind bone in her body! I came in complaining of a chest pain. I came in walking with a cane due to stress fractures in my back and surgery last year. I just had a total hysterectomy two weeks ago and are still healing from that and still have stitches. I had a hard time filling out the intake on my phone, holding a cane, my pocketbook and my I'd

Brought my son to AFC E. Meadow Urgent Care center today and was impressed with the professionalism…read moreand level of care. Medical Assistant Darlene's initial interaction was appropriately upbeat. Her ability to illicit details about my son's medical concerns and her model interpersonal skills had a calming effect and set the tone for a positive experience.

Seth and Sam took great care of me. I have been trying for the last seven months to get certain…read moretests done which have been hard to schedule with local labs but Seth went out of his way to get the correct tube for the testing. They were really fantastic with patient care. Kind and quick to address all my needs. Looking forward to going in tomorrow to complete this process and hopefully have the definitive answers I have been seeking for so long. Thank you!

Super cordial front office staff. Excellent doctors, PA's…read moreand technicians. All very easy to talk to. Thank you to Dr McBrian this evening for the excellent care and advice..

I came in one time after being sick for a while and was seen quickly. The PA did a quick exam and I…read morewas ultimately diagnosed with an upper respiratory infection, despite explaining that I had a difficult time with breathing, and was prescribed meds. Symptoms never resolved so I went to another location. That provider did an x-ray and found I had pneumonia the whole time. They're nice...but not thorough.

The PA was great the wait time was awful and they failed for 3 hours to call in my prescriptions…read morewhich I very much needed. They were not aware that rite-aid had closed even after I instructed them to call Walgreens in Bellmore!! The pharmacist from Walgreens is calling them now!!

The entire staff moves so slow!!! From the front desk to the medical staff. I wish there was…read moresomeplace better

We used to go here predominantly for Covid testing which was not an issue. When I took my kids here…read morefor non-Covid related issues, the staff is just not diagnosing correctly. My son was diagnosed with pink eye when he had strep (he had minor discharge but nowhere what pink eye looks like) and then I took my son in again to make sure he didn't have strep again and they said his throat was a little red and there was a faint line on his rapid test. I couldn't see a faint line when they showed me and I didn't feel comfortable putting him on antibiotics so I called them five minutes after we left to cancel the culture and went to our pediatricians. No red throat and no strep. Staff is nice and place is clean but definitely won't be taking my kids back. It's become a waste of money to receive incorrect diagnoses.

I normally go to city MD for COVID rapid tests, however given my schedule it was more convenient to…read moremake an appointment at this Northwell Health Urgent Care. Oh how WRONG I was. First Issue: I made an appointment online and took the last appointment. However, I wanted my boyfriend to get a COVID test as well so I called and they made an appointment for him. We arrive to our appointment, he has the link confirming his appointment and Oceanside says they don't have him down. So somehow, whoever I spoke with scheduled him for Rockville's location. Second issue: when I called the receptionist stated they take my insurance. I get there and they DO NOT. I was told that the cost would be $195 out of pocket. The lady at the front desk looked at me like I was in poverty and said "you can go to city MD for free there are a lot of free testing sites." I NEEDED the test that day so I just paid and got a bill to get reimbursed by my insurance due to federal laws and COVID testing. Third issue: I get a receipt with nothing but my information and the amount paid. Knowing I would need an itemized receipt I asked for one and was denied due to the fact it had medical information-they tried using HIPPA as an excuse for laziness. I have always been able to get an itemized receipt as it is MY medical information. After being rudely told to go to city MD I didn't want to continue to argue with the receptionist. FINALLY! I call billing to receive an itemized receipt, and they tell me I was OVERCHARGED. I am being refunded 70 dollars and getting my itemized receipt. I can only imagine how much money this location has stolen from people during a pandemic. Convenience of having an appointment system means nothing when the service is awful and you get overcharged. Do not recommend anybody coming here.

Had a Sonogram done at the Massapequa Office Monday 9/14 at 10am. Had my results by 12:30 that…read moresame Morning. Excellent Office. Staff friendly and kept me informed all through the procedure. Very busy office and the wait time was minimal. Had a 10 am appointment and was called at 10\10 Not sure what office people are complaining about but I can tell you I have had three visits this year and all three I had my results within two hours. Only one appointment I had to wait 10 min every other one was on time. I advise anyone that makes an appointment to check with their provider to make sure you are covered.

Convenient, clean, safe, on-site parking with plenty of street parking. Flexible hours, easy…read morescheduling online. Staff has been friendly and technicians are very knowledgeable. While they offer only a limited selection of radiologic procedures, the services that they do provide are great quality and reports are received quickly.

Came in here one day because I want feeling well. Staff was really nice and friendly and I felt…read morelike they really cared about my well being and you don't really see too much of that in other urgent cares so it was really appreciated. Very clean, and very fast service! Definitely my go to urgent care from now on!

I have gone to AFC in East Rockway multiple times and was always pleased. The last time I went in…read moreMarch for a cold, possible infection, they tested me and the next day called me and said I had a regular cold. Two days later I called and told them my symptoms were worse and I think I needed an antibiotic. They told me that I needed to wait 10 days. I called back the next day and explained to them that I believed I had an infection based on the color and the amount of nasal discharge I was experiencing. I felt worse, despite using the netipot and over the counter cold meds. Again, I was told I needed to wait 10 days. I was so frustrated that I called an ENT in Melville and they took me immediately. I had a raging sinus infection and my right eardrum was very inflamed blocking it from opening and causing me muffled hearing. I was put on prednisone and an antibiotic. When the issue didn't resolve, I went to the ER at NYU Langone and they said everything was still very inflamed in the ear. They put me on another antibiotic and sent me to their team in Garden City. That ENT gave me steroid for the ear, told me to continue the antibiotic and has seen me several times to manage my blocked ear. It is now 9 weeks later and I still have Eustachian Tube Dysfunction. This all could have been avoided if that initial doctor at AFC would have let me come back each time (twice) I called to have them look at me again. A simple cold turned into a raging infection that has now left me with ETD. I will never go to another AFC. I knew something was wrong, but this doctor thought he knew better than me without re-checking me. I don't understand it, it was my dime. So unprofessional!