We used to go here predominantly for Covid testing which was not an issue. When I took my kids here…read morefor non-Covid related issues, the staff is just not diagnosing correctly. My son was diagnosed with pink eye when he had strep (he had minor discharge but nowhere what pink eye looks like) and then I took my son in again to make sure he didn't have strep again and they said his throat was a little red and there was a faint line on his rapid test. I couldn't see a faint line when they showed me and I didn't feel comfortable putting him on antibiotics so I called them five minutes after we left to cancel the culture and went to our pediatricians. No red throat and no strep. Staff is nice and place is clean but definitely won't be taking my kids back. It's become a waste of money to receive incorrect diagnoses.

I normally go to city MD for COVID rapid tests, however given my schedule it was more convenient to…read moremake an appointment at this Northwell Health Urgent Care. Oh how WRONG I was. First Issue: I made an appointment online and took the last appointment. However, I wanted my boyfriend to get a COVID test as well so I called and they made an appointment for him. We arrive to our appointment, he has the link confirming his appointment and Oceanside says they don't have him down. So somehow, whoever I spoke with scheduled him for Rockville's location. Second issue: when I called the receptionist stated they take my insurance. I get there and they DO NOT. I was told that the cost would be $195 out of pocket. The lady at the front desk looked at me like I was in poverty and said "you can go to city MD for free there are a lot of free testing sites." I NEEDED the test that day so I just paid and got a bill to get reimbursed by my insurance due to federal laws and COVID testing. Third issue: I get a receipt with nothing but my information and the amount paid. Knowing I would need an itemized receipt I asked for one and was denied due to the fact it had medical information-they tried using HIPPA as an excuse for laziness. I have always been able to get an itemized receipt as it is MY medical information. After being rudely told to go to city MD I didn't want to continue to argue with the receptionist. FINALLY! I call billing to receive an itemized receipt, and they tell me I was OVERCHARGED. I am being refunded 70 dollars and getting my itemized receipt. I can only imagine how much money this location has stolen from people during a pandemic. Convenience of having an appointment system means nothing when the service is awful and you get overcharged. Do not recommend anybody coming here.

Horrible. I went to have a cold / sinus infection checked out and get a refill on an Asthma…read moreprescription as my primary is out of town. The provider as they refer to the dr took one look me and decided I was dehydrated.?? Did not check for anything. I said to her no strep test ? No sinus issue ? Then they informed that they couldn't write a prescription for albuterol. The most common asthma med in existence. There are plenty of these urgent care places around. Don't waist your time and money here. Shop wisely. I wish I had.

Do not go here !!!!!! I took my mother here yesterday ( May 2 , 2016 ) , for coughing ,and a…read moreclogged ear. They wanted payment Before she was seen ! $120. , now I have been in business myself for over 35 years and to this day I have never gotten paid before my services were rendered,I guess they have No Trust,and perhaps we should not trust them either. Well they cleaned her ear and sent her home ,told her to get some Debrox and nasal spray. Well nothing worked and she got worse ,today she cannot talk or hear ,took her back to these low lives ,would you believe they wanted another $120. !!!!???????!!!!!!!!!! I will also post this everywhere I can find including the better business bureau. Please spread the word ! Thank you ! P.S. Took her to a Real Doctor ,paid $ 60. ,gave her a script for Anti Biotics !

No parking , had to check in on my phone ? Would have been nice if someone told me that ... slower…read morethan the emergency room waited over AN HOUR to be seen they use to be on top of their stuff and a lot faster waste of a day

i have been here many times with good results…read more however the past year has drastically changed new providers (mostly p a 's wrong diagnosis insisting on co payments before you are seen long waits just gone downhill fast

These people are unprofessional, rude and immature and GHETTO. I'm sitting in a room two female…read moreemployees (both very heavy set) are having an inappropriate conversation about one of their "baby daddy's" laughing like high school kids. The P.A. was nice Best thing about the visit.

Bedside manner is very good. I recommend. Solved problems. They're very good with time.read more

Would you believe I walked over to urgent care to ask them to refill my script from Sunday ( it's…read moreTuesday morning now, and I have just taken the last of the 3 pills I was given on Sunday, which have just started to work, but I'm still not able to speak above a whisper yet, and I must go back to work tomorrow ) but they won't without seeing me again! I said I'm not paying you another $50 copay but she said I don't have to within 3 days. Ok. So I'm sitting there, waiting to be seen for the same problem I had on Sunday- laryngitis- when they send someone out to tell me that they don't give medication refills. So I mouth," why am I waiting to be seen then?" She keeps repeating the same line. I mouth, "well then don't refill it, write a new script." Same response. I mouth, "If I walked in today, with this same problem, that I obviously have, what would you prescribe to help me get my voice back?" Press repeat. I mouthed, "thank you, but this is a waste of my time. I'll just write a review". And.... Here we are. I'm making chicken soup.... hoping for a miracle. Too bad Dr Roshee wasn't there. She always knows what to do for someone who needs help.

You never want to have to visit an Urgent Care, but the staff here made this experience as painless…read moreas possible. We were visiting from out of town but they made us and our sick 1 yr old feel at home. Check in process was smooth, the doctor was very helpful and professional. They even offered water and snacks while waiting for test results to come back.

Came in here one day because I want feeling well. Staff was really nice and friendly and I felt…read morelike they really cared about my well being and you don't really see too much of that in other urgent cares so it was really appreciated. Very clean, and very fast service! Definitely my go to urgent care from now on!

I have gone to AFC in East Rockway multiple times and was always pleased. The last time I went in…read moreMarch for a cold, possible infection, they tested me and the next day called me and said I had a regular cold. Two days later I called and told them my symptoms were worse and I think I needed an antibiotic. They told me that I needed to wait 10 days. I called back the next day and explained to them that I believed I had an infection based on the color and the amount of nasal discharge I was experiencing. I felt worse, despite using the netipot and over the counter cold meds. Again, I was told I needed to wait 10 days. I was so frustrated that I called an ENT in Melville and they took me immediately. I had a raging sinus infection and my right eardrum was very inflamed blocking it from opening and causing me muffled hearing. I was put on prednisone and an antibiotic. When the issue didn't resolve, I went to the ER at NYU Langone and they said everything was still very inflamed in the ear. They put me on another antibiotic and sent me to their team in Garden City. That ENT gave me steroid for the ear, told me to continue the antibiotic and has seen me several times to manage my blocked ear. It is now 9 weeks later and I still have Eustachian Tube Dysfunction. This all could have been avoided if that initial doctor at AFC would have let me come back each time (twice) I called to have them look at me again. A simple cold turned into a raging infection that has now left me with ETD. I will never go to another AFC. I knew something was wrong, but this doctor thought he knew better than me without re-checking me. I don't understand it, it was my dime. So unprofessional!

Send your loved ones here to die I could write a novel of…read morebad reviews about this hospital. But I doubt id have enough space This place should be shut down for gross negligence and poor patient treatment and extreme lack of empathy. I have only ever complimented ONE doctor here We brought our mother in for extreme shortness of breath. They sent her home. They dismissed her concerns. She died a few days later. I would recommend ANY hospital but this one Their horrible head of social work once told me to use my parents home as "a rainy day fund" for my father's care rather callously. She doesn't deserve to have a job working with people Avoid this hospital at ALL costs if you care about your own life or your loved ones

The signage in the hospital is confusing. It is sprawling so that those with limited mobility have…read morea hard time.

A few days ago I had the unfortunate experience of having to be rushed to the emergency room at…read morethis hospital. I have nothing but praise for the emergency room staff of doctors and nurses. I'm sorry I was in so much pain that I don't recall names but to the woman at the desk who whisked me in to the E.R. staff I want to say thank you so very much! Now to the nurses on the 2nd floor G Wing I believe I want to thank you from the bottom of my heart. Sorry if I kept you busy changing 50 bags of fluid that kept my catheter flowing. You nurses are truly dedicated, hard working and go above and beyond. Special shout out to the ones whose names I can remember and those I don't . Amanda, Litzy, Brandon, Maria, Brianna and Tom the RN that was called in when I had an episode. You guys rock. Again thank you all that took care of me when I ended up at Mt. Sinai.

DO NOT go here for a severe emergency, and for woman DO NOT go here to have your baby. In 2019 I…read morewent here because I had an on going fever for 5 days. They sent me home saying it was. UTI (although I never had any symptoms of a UTI) and 3 days later I went to Winthrop Mineola and they found that I had an ongoing perforation in my colon and the follow day my body started going into shock. They almost killed me. In 2022 I went here to give birth to my daughter (only because my doctor was affiliated here) and they left me out in the hallway for 3 hours SCREAMING at the top of my lungs in labor. It wasn't until they finally gave me a room and checked that I had gone from 3cm-7cm in 1 hour. I started throwing up all over the floor and hall way and they never even offered my a wheelchair until the very end. My experience here was absolutely terrible. When my daughter was born they didn't even bring her to me for over 10 mins for our first touch. I hate this place and I'll never ever step foot here or recommend anyone to go here. They even misspelled my daughter's first name and I've had years of headaches trying to change it on all her records. Save yourself and do go here or have your baby here.

As someone who frequently used Cohens children's hospital for after hours care, I was genuinely…read moreexcited to find this pediatric urgent care. The staff was really polite, helpful, and quick. My son was check in, seen, and discharged within 30 mins. The MA was really nice and so was the doctor. Very clean as well!

I wish I could leave zero stars. It is now over 2 months since my visit and my issue has still not…read morebeen addressed. My wife has spoken to a representative about my issue and has been given the run around. PM Pediatrics has been paid by my insurance and by my family (via credit card). THEY ARE NOT REFUNDING MY MONEY TO ME AND HAS MY ACCOUNT ON "HOLD". I'm being charged interest on my credit card for my payment. I RECOMMEND THAT NOBODY GOES TO ANY OF THEIR LOCATIONS. They are not an honest business...in my opinion

I had sinus pain and congestion with on/off clogged ears I couldn't shake off for weeks…read more It took a turn on Easter Sunday, with swollen lymph nodes in my neck that hurt and felt like walnuts under my skin. Miserable, I found City MD open! Hooray! Staff was professional and polite. I saw a PA within 15 minutes. After examining me and asking pertinent questions, she ordered 2 prescriptions for me and gave me clear instructions about home care. There's a CVS basically next door where I got my scripts filled and purchased the other things suggested by the PA. I was grateful they were open on the holiday, and impressed with the care I received. Great stuff.

Do not go here if you need medication. They don't even deserve one star! The doctors there do not…read morecare about the patient as a person. All they care about is the copay. They do not care what you are feeling physically. It's a waste of time to go here.