Very good care. This office has recently updated their…read morefacilities on the right lower level, and are currently updating more facilities on the lower floor. All doctors I've seen, my GP and also other doctors when mine was unavailable, have been lovely. They have finally fixed a lot of their appointment making issues and now have a modern online appointment scheduling system with app compatibility, but also now have way less availability than previously for some reason. The past two times I've needed quick care, I wasn't able to get an appointment for nearly a week. (Ended up going to urgent care for help instead) A minimum of 5 days for a pressing issue is normal. They don't allow you to walk in and wait for an opening to pop up. Overall, the care is VERY good when you can get in and I hope they will continue to do updates with updates to the upstairs as well.

Horrible office structure. It's impossible to get in contact with anyone that actually works at the…read morefacility. Every single time I call, I'm sent to an answering service. I've left several messages for a MONTH regarding a prescription REFILL and NO ONE ever called me back! Definitely never going back. I pay high insurance premiums and they treat patients like it's a walk in clinic in the hood.

Dr. Kaur is nice and respectful. I understand the people that answer the phones have a lot to…read morejuggle, but most of the time when I call they are extremely rude to me even though I am respectful. I called 3 times on different dates to make sure one of my reports was faxed over to a specialist I was seeing, and they even confirmed with me that it was. When I got to the specialist, it wasn't there. Another time, I was trying to ask which doctor I was seeing and ask why it was not my regular doctor. Before I even finished speaking, I was cut off. The day of my appointment, I get a call saying the doctor they scheduled me for does not do the procedure I was scheduled for. I had made this appointment a month earlier and called the day before, yet nothing was said until 6 hours before the appointment. So now I have to wait for another appointment a month later or have to use a take off to park in order to be seen 2 weeks later on a weekday. Very frustrating that this happened. Parking: There's some free street parking around the block here.

Disclaimer : I write reviews after about 3 visits to ensure I've had enough interactions with an…read moreestablishment and to ensure my reviews are fair. Please keep in mind that the practice has several doctors. This review is specifically for Dr. Charlene Grace- Foster. I recently changed PCP because I didn't feel as though my past practitioner's office staff did a good job with getting test results etc back to me in a timely fashion. After a frustrating search, I think I've landed my dream team. For me, it's super important that reception receives me well and that process is seamless because it sets the tone for the visit. My first visit was with the Rockville Center location. The staff was incredibly warm and check in was easeful. Wait time was less than 20 mins. The intake forms were very through even asking about my sleep patterns and mental health. I appreciate a good screening as long as they are actually going to use the information to serve me well. I was super impressed that before I even saw the Dr that they ran an EKG and outside of vitals was having conversations with me about bone density test and scheduling my first colonoscopy since I'm now middle-aged( gasp). Dr. Foster introduced herself and asked me what brought me in. It took a while for me to feel relaxed in her presence. We had conversations about everything that was concerning for me, I asked for what I needed and was satisfied with the quality of the experience but my 2nd visit was the game-changer. Less than two weeks later, I had to revisit as I got ill. For this visit I saw her in Valley Stream which is a much smaller location. Before we even addressed my labs and the results of my tests, she checked in with me. She actually paused to put the person ahead of the procedure and that really made me feel seen. We were able to connect as women, mothers and that reminded me of why representation in health care matters so much for me as a black, Caribbean woman. I walked away feeling really connected and confident that I was in good hands. Delivery of results and RX has been great and I look forward to a longstanding relationship with my Dr and the practice.

After more than 10 years with Todd helpers practice, I'm 82 disabled. I can't get to the office the…read moreoffice they gave me a real hard time the manager I lost it said s word , so the office manager I just got in touch with Dr. Todd helper I haven't seen him in 10 years though and they call me back this morning so you'll have to find another doctor. He said oh he doesn't want to see me anymore and they wouldn't answer that question. I don't know why, but he takes the office staff word every time of them the patient the office staff is more important than the patient. It seems so I have to find another doctor. It's like elder abuse in my case.

Friendly and attentive staff. Helpful and considerate…read more Knowledgable providers. Schedule options, and variety of providers and location

Dr. Halper is someone I'm truly grateful to have as my physician. He's knowledgeable, thorough, and…read morealways takes the time to listen and make you feel comfortable, never rushed. He explains everything clearly, has a calm way about him, and you can tell he genuinely cares about his patients. That kind of attention and consistency means a lot. His staff is also always warm, friendly, and helpful, and they make every visit feel easy from start to finish. Really appreciate the level of care all around.

I have been a patient of this practice for more than 20 years! I have seen each of the providers…read moreover the years and have been very pleased with the care I received. An excellent medical office.

Great/warm & friendly office, caring doctors, really helped my lower back pain…read more Answered all my questions. Really just solved my problem when no one else could, highly recommended.

This office makes you feel comfortable. You don't feel like you are wasting your time and money! My…read moreonly problem is that it is difficult to navigate the front steps if you are disabled.

I been going here since high school and dr Sirota is a great doctor . When I changed my insurance…read morecompany I was having trouble with it, Angela came out of her office to help me and stayed on the phone . THANKS ANGELA this office is caring however the wait might be looonnnnggg

If you enjoy waiting and not being thoroughly examined, then this is the place for you! They…read morerecently updated their office so it is nice, clean, and modern now. Everytime I've come in here though, I have had to wait extensively. It doesn't appear to even make sense as you will wait a really long time if the waiting room is full or if it's empty. The staff is pretty nice and efficient though and that's a serious plus for this office. All in all its a decent and small local office.