Took my mother here today to get her lab work done at this location. The lady at the front desk was friendly and helpful, The check in process was great and the wait time with an appointment was less than 15 minutes. Erika assisted my mother with her lab work, it's usually hard for the nurse to find my mother's veins but Erika found it on the first try. Thank you for taking such good care of her and making her feel at ease. read more

Labcorp - Waiting area - Laboratory Testing Near Me - La Quinta, California

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I got here around 6 am this morning and though I was 2nd in line, the man in front of me decided to let 8 people ahead of me. I was a bit frustrated because I was in a rush to get back home to bring my child to school. Irrespective of that, once we got inside all 4 computers were down. Likely due to the AWS outage. Not a great way for employees to start a Monday. My heart goes out to them! I was incredibly impressed how they stayed cool, calm and collected through it all. When it was my turn for a urine sample, the man before me in the restroom practically flooded the bathroom with urine. A very kind phlebotomist cleaned the entire bathroom before my use, adding to her difficult morning. The person who took my blood was Erika. She was patient, kind, gentle and quick. Given it was a wild start to a workday with a long line out the door I am incredibly impressed with this location and the staff. Thanks for a great experience! I am new to the CV and will frequent this location as needed. read more

I have visited this location several times. Without fail, the staff consistently lower the bar each time I come in. The staff are lazy and rude. Most patrons are immediately directed to the "self service" check in, so the staff won't have to do any work. If anyone does ask for assistance, you would think they were asking for a gold mine. The waiting room is dirty and horribly overcrowded. I personally believe that the plexiglass partition at the front check-in desk is there for the purpose of preventing irritated customers from jumping over the counter. Today there were 9 patients standing in the hallway holding empty specimen containers waiting to use the ONLY restroom. There is no privacy between the patient blood draw area and the hallway restroom line. I felt so sorry for the little kids that were getting their blood drawn. They were already nervous about the lab work, but then had to endure the additional humiliation of having 9 people stare at them while they had their blood drawn. It was sad to watch. read more

For my blood draw, the nurse (or whatever she was) put the needle in and it was very painful. But no blood because she missed the vein. So she had to do it again in. Another very painful stab and another miss. The third time she finally hit. Each time it was like a hot poker stabbed into my arm. That was the most painful blood draw that I had ever experienced. Afterwards my arms had huge bruises on them and the pain stayed for several days. read more

Labcorp - Laboratory Testing Near Me - La Quinta, California

Wait time was 1hr just don't go between 11am and 1pm I got there around 11:15am so close to lunch. I was not seen until 12:30pm. Technician was nice, didn't leave a bruise or anything. Drink water, my blood flow was super slow. I guess the more water you drink the faster the flow of the blood. Clean place. Nice receptionists. They do a good job handling so many patients all at once! read more

Had me waiting 3 hours to take my glucose test. I am 28 weeks pregnant and had let them know I was fasting since 7pm and threw up last time I attempted this test. They still had me wait til 10:30am to start the drink and blood draw. ABSOLUTELY RIDICULOUS. Mind you I had an Appointment. I failed and now have to prick my finger 4 times a day so thank you labcorp. And especially thank you to that front desk girl I wish I had your name. So careless of my situation. read more

My experience was awful. NOWHERE in the building, nor outside was it posted that you "must" have an appointment. But last time I went they absolutely refused to do the labs. I have gone there for many years and never, ever needed one. Never. This was the last day I could get the labs done in time for my doctor's appointment but they refused. Angrily Blamed me! Eventually It turned out there was a little note buried in their kiosk, obviously there was no way to see that in advance. This completely messed up my doctors appointment and appointments are very hard to get with him. There was only one other person waiting and I pointed that out . But they refused.,Rules are rules no matter if they fit the situation or not type of mentality. I was upset. The person at the desk got very angry and self righteous .,She called the supervisor to control and dominate me , it seemed. The supervisor briskly walked me over to the kiosk, her brimming with attitude and judgemental condesention and stood two inches away from me, violating boundaries of my body space, and would not back off when I asked her to, which I did not appreciate. She kept jabbing responses herself with her finger, jumping in without me asking, stabbing hard in the kiosk when she judged I was doing it "too slow." (I'm a Boomer). There was a "tiny" note buried in their kiosk and that was what the two demanded I "should "have known and "what was wrong with me ???"Incredibly rude and through the roof disrespectful., Her focus was on herself being " right" instead of being helpful. Transportation is very difficult to get and must be done 5 days in advance, so they messed me up bad.,My healthcare was affected as this was a rather urgent matter and it was hazardous to have to wait a now extended time to see my doctor. They did not care, just kept insisting they were "right."Just incredibly rude and brimming with attitude. The DMV is hiring. Perhaps they'd be happier working there instead of healthcare! Their attitude would be perfect for the job. I'm disgusted and will not go back to a place where I'm treated like that. One star only! read more

Poor customer service. Family member checked in for fasting labs and they forgot about him. He followed up with staff and they said they could draw him next they were going to close on 20 minutes after he was there near 2 hours. They were socializing and never bothered to take a look at their waiting room to follow up with patient. read more

Super Slow. Don't honor appointment time. Rude. Staff unwilling to assist. Staff rarely answer phone. Horrible. read more

Mary C. Just drew my blood. She is happy, professional and competent. And no pain.. I hope all her patients treat her nicely. read more

I've lived all over the US, including Alaska, and I've been using the Labcorp office in La Quinta on Corporate Drive since moving to the desert in 2012. I can honestly say that I have never seen such efficient, professional, friendly staff as they are. I just had a last-minute need for a lab test. These ladies: Mary, Lara, and Faith, let me in 5 minutes prior to closing the doors for the end of their day. They did not tell me to come back, or that the test I would run over their closing time. They were very sweet, pleasant, and considerate. They stayed (overtime) to take care of my needs and never once complained. I've always appreciated the cleanliness, professionalism, and accommodation the lab personnel have exhibited at this location. You girls/guys are the best. Thank you for your care. read more

This is a second review for this business that had been updated from the prior. I had previously left a poor review and almost changed my mind, but after this last experience, I decided to come back and double down. Although I appreciate the convenience of LabCorp, I really get frustrated with the employees there and they're terrible attitude. I can count the times that I have had a kind our friendly LabCorp employee on one hand compared to the insurmountable amount of times that I had a poor experience like the one today. It's really frustrating that LabCorp says that you can walk in but when you arrive they tell you the need you need to have made an appointment and they are very rude to you about it. Why isn't it just customary to make the appointment beforehand since that's how they prefer it? The only reason anybody walks into the office is because it's advertised that you can. If you can't do it then don't advertise it, it's called false advertising, maybe you've heard of it before? After having dealt with all that frustration, you then have to deal with mean office, ladies that stick you in the arm with the needle really hard and move it around in your vein. I got a bruise as a souvenir from my visit today. All three of the staff that spoke to me and interacted with me multiple times within the visit fell way below Customer Service standards. I realize that it's a hard job, I also have a difficult customer service job and if you let your smile mask fall, you get in trouble, at least where I've worked before. Apparently not at LabCorp, maybe I should apply? It's already really frustrating that we're forced to go through LabCorp instead of how easy it used to be to get your blood drawn at your actual doctor appointment at your actual doctor office like in the old days. So again it's really frustrating to deal with annoyed staff and personnel because we as patients are already annoyed to be forced to go there as well. Maybe I'll have a better appointment next time and change my review but for now, you can consider this one a double helping bad review for LabCorp. And that includes the Indio office on dr Carreon , the La Quinta office on corporate center drive , and the Palm Desert office in Walgreens. read more

I h ad gabby draw my blood and she was amazing I didn't feel the needle go in or out . She has a very good hand .highly recommend her .thank you gabby read more

Very rude and dismissive receptionists. Ordered lab testing online and must have done something incorrectly because the front desk did not have my lab order. Instead of helping me, the receptionist was extremely rude, dismissive, and acted like I was an annoyance/bother to her. When I fix my appointment, I will be sure to not return here. read more

Quick check in and everyone was incredibly professional. Make an appointment in advance online to avoid long waits. Highly recommend Yurgen - he's a pro. Didn't feel anything for my blood draw. He's fantastic. Super professional and friendly, I left not feeling traumatized. read more

Alyssa,my lab technician , was very professional,efficient and courteous. Very positive experience. Thank you. read more

Without a doubt this was the easiest and painless blood drawn experience I have had all year. It was drawn by rockstar Alysssa the Phlebotomist! All the staff -Jasmine, Laura, and the comedian Mary, made my visit that much more enjoyable. Enjoy your holidays and thank you all! read more

My first time at Labcorp. My wife Susan was here last month and admired how friendly and clean it was while having blood tests completed. I was presently surprised when I arrived the staff were professional, happy and pleasant to enteract with while checking me in. Plenty of room. I had an appointment and was seen immediately. My favorite professional was Yesenia. Drawing blood is something I have to do monthly and Yesenia was the best. No pain and completely made we relax while the process of drawing 4 bottles of blood. Thank you Yesenia for being so kind to me. Sincerely Michael and Susan Small read more

Labcorp - Michael and Susan Small - Laboratory Testing Near Me - La Quinta, California

Mary has a magical hand with the needle! Thank you Mary!. Fast and efficient facility. read more

If there was an option for no stars, that's what they deserve. I don't know who trained these women but they have absolutely no customer service skills whatsoever. I get that it's the medical field and that's not their "priority" sort of speak. But wow, this place lacks professionalism and robs you of the trust your supposed to feel when they have to stick a needle in your arm. And another note, if I correct you on how my name is supposed to be pronounced, the polite and professional response is to just say my name RIGHT. Not to tell me "Well that's just how I talk", Excuse me? Also heard the comment of wanting to take longer with my blood draw. Why? Are you purposely going to hurt me just cause I corrected you on saying my own name? Grow up. read more

Labcorp - Outside - Laboratory Testing Near Me - La Quinta, California

2 stars only because I was in and out, but thats not even worth going back. Id rather wait 2 hours at another location. The staff is unfriendly & its just an uncomfortable atmosphere. The front desk along with the woman who pushes around her desk on wheels have an awful demeanor for the field they are in. Disorder in the back where patients that are having blood drawn in open area while others are are waiting for the 1 bathroom to give a urine sample are left with nothing more to do but stare down at the floor literally in the middle of everything and to rudely be told to move to the other side of a sink because we are in thier way. Staff in back office are young and unprofessional and think everything is so humorous that they laugh while handling clients samples etc. Now, I'm not against enjoying the workplace and have a pleasant time while working with coworkers but with this staff I felt like I was in a high school gym room. First time and last I will ever go to that location. Worst experience ever. read more

Girls working at the front are not very welcoming or kind. Vert rude actually. Girl who drew my blood couldnt get my blood and she wiggled the niddle in my arm. Do not recommend this place. La Quinta Lab Corp. Maybe thats why they aren't busy. read more

Easy peasy check-in techs are busy but professionals. La Quinta office not so friendly but pleasant (kind of) the Indio office on DRCarreon are very friendly and Professional read more

Open at 7 and you can go online to make an appointment which will get you in and out immediately. I like to eat breakfast so I can't wait to get out and eat something when I've been fasting for blood work. Located across the street from the post office off of Corporate Center Dr. The same girls work here and they have been doing this forever so no worries on the puncture and draw. If you are not fasting, they are usually dead around 3:30-4. read more

I made an appointment to have a drug test for pre-employment. When I arrived the receptionists were rude and treated me like I was bothering them. Then when I got called to the back the technician said you request is expired wait out there. Im thinking ok why didnt the receptionist say that before the called me to the back. So after it was cleared up they call me to the back again and its so small you standing next to another patient hearing all their confidential info and them yours! Not to mention the office is old and run down and isnt clean or sterol looking at all. Then she had me empty my pockets in to a very old dirty lock box which only included my car keys and phone. (Like how could they be a tamper issue) Then brings me back to her desk and barks orders at me, "get a cup from the cabinet, open it and empty its contents onto the desk, then pee in the cup to this line" which she tries to make with a pen that doesn't work! Of course the faucet in the restroom doesn't work and the toilet is sealed. Then once I give her the sample she says dont wash her hands the whole time Im standing in front of the small counter which is next to a sink right in front of her! While she is placing the sample in another container and seals it then labels them still not allowing me to wash my hands and tells me read and sign here and verify the numbers are correct! So I turn to her and say surely u would like me to wash my hands before I handle a pen or my reading glasses. I mean come on Im standing right in front of her right next to a sink while she has already sealed the container! She said no it's procedures! This is not my first time taking a drug test and no other place has made me wait to wash my hands! That's ridiculous Thats just disgusting that their procedures is not wash ur hands right after using the restroom! Its a disgusting place! read more

Use them again for blood work only this time I had an appointment and I was taken in on time and was in and out in 10 minutes.

Great service from staff, despite the short staff and technical difficulties due to their system being down. The receptionist work fast but diligently to get through the 10 person line. My technician, short black curly hair in a bun, was working through her lunch and still did my draw with care. Thank you! Sorry I did not get your name. read more

I wouldn't be a phlebotomists for all the clean blood available. These frontline essential workers are among the lowest paid, hardest worked, complaint riddled employees in a dangerous environment surrounded by Karens. If you have a hard time figuring out machines, if your insurance isn't covering you, if your Dr. made an error, hurry up and wait quietly like the rest of us and give these guys a break. read more

What an excellent experience I had at the 79200 Corporate Center dr. location! in La Quinta. All 3 employees were professional, courteous, and exceptional at what they do. I wish they had the new location on Yelp up and going. I'm definitely making future Appointments with them!! read more

Labcorp - Laboratory Testing Near Me - La Quinta, California

Went to get some blood drawn. Was a little nervous because of the other reviews that are on here but this was such a pleasant visit for me. The staff when I walked in did greet me right away and got me in within 5 mins of walking in. Jessica R was my phlebotomist and she was super sweet in personality and very gentle with my veins while drawing my blood. Fast and pain free! read more

Slow and inefficient as eff. Rigid and unable to think for themselves the desk staff can't handle a large amount of incoming patients. A patient who only needs to pee in a cup while there isn't any wait for the restroom should be easy enough to quickly process. Especially since people here to get blood drawn are here for the long haul and new incoming patients would not be impacted by their paperwork taking a few minutes longer. They say that common sense isn't common and the staff at this location prove this adage in abundance. More than this, more often than not I get painful sticks and bruising at this location. The Palm Desert location off of Hwy 111 is MUCH better run with more competent staff and I've never had a painful stick or bruising when having my blood drawn there. Also, the supervisor for this area doesn't bother returning people's calls. read more

I would say that there is considerable room for improvement with the front desk staff and the way they interact with lab clients. They were expeditious but inconsiderate and unnecessarily abrupt. The lab is clean and spacious, and the tech that drew my blood was efficient. read more

NO STARS IF I COULD!!!!! This lab never answers the phone....workers are rude. IF the phone is picked up....they never say anything...they just pick up the phone and hang up on you. AND THEY LOST MY LAB WORK AND WASTED MY TIME, BLOOD & MONEY! But they made sure to bill my insurance $222 on the date of service but in their system are unable to locate any labs from that date of service. I've emailed them and they can't even point me in what steps to do next! read more

My primary care doctor said to go to any Labcorp to get blood drawn for routine blood work (CBC, CMP, lipid panel). You can schedule an appointment online (I saw 3 time slots open to schedule an appointment for the next day); I didn't want to be bound to a certain time frame, so I just walked-in. Upon entry, they require a face mask. You will immediately notice 4 giant computerized kiosks to check in at the corners of the large waiting room. At the kiosks, it'll ask you to scan your driver's license and health insurance card and then you select the reason for your visit (mine was "routine blood work). There were 4 large cushioned chairs; there were 8 people in the waiting room. The staff called me up after 10 minutes of checking in (you can also wait outside because they can text you); they asked for my paperwork that my primary care doctor handed me; this paperwork has a barcode so it was quick and easy; staff then told me to wait again and that they'll call me up when ready. After 20 minutes, a lab tech called my name and walked me to the back, then lab tech drew my blood, which was super fast and easy. Staff seemed very efficient to me. If you scheduled an appointment online, you probably wouldn't wait at all. I was pleased that I could complete my visit in 30 minutes without an appointment. read more

I needed to go in for followup blood work (at my doctor's request), and I was again very pleased with the friendliness and efficiency of the staff at this location - especially considering how busy they were! I love that I have the option to check in via my cellphone, and wait in my car until I receive a text that it's almost my turn. Thank you ladies!! :D read more

Gee what can I say.,.your new system since COVID-19 hit our community is the best. We have always dreaded the wait longs and waiting to get service at your location. But now with the new appointment system and social distancing the in and done process was less than 15 minutes. Yippee! *NOTE* minuse 1 star because the kiosk interactive system needs to be more user friendly, it's plain right ANNOYING!!! read more

The woman who drew my blood was very rude. She hurt me greatly and when I complained she showed absolutely no sympathy concern or empathy. I left feeling really depressed. I guess these people doing this job are burnt out and have nothing to give but it would've been really nice if she just said "oh I'm sorry it I hope you feel better sorry about that" or some thing. Anything. How hard is it to be nice? read more

The lady at the front desk was extremely rude. She couldnt read to pronounce my name correctly. They acted as if though they didnt want to have anything to do with you when you approached them. All of the ladies had extremely long fake colored nails. I wouldnt recommend this one if you value your veins read more

Great experience. I was in a rush all day and forgot my lab paperwork i was sent. I was afraid id be turned away. But the girl at the front desk told me to send her the form via email and literally saved me from going 3-for 3 today. The gentleman in the back was very helpful and easy going as well. Thanks alot guys!!! read more

After having to deal with this lab for the past 11 years as they are the only one available in my town. I want people to understand how disorganized and rude the staff is. I am not sure I even trust the test results. I had Lab work done in December 2022. As of today February 1st they still have no results. When your Doctor wants lab work stat they seem to take longer. The technicians have messed up my test several times and keep having to have them over. I called today as I have a serious condition finally after several times trying got transfered to a very rude person who said my lab work was still not complete. According to my physcian it should have been complete within 7 days max. The person I spoke to was rude and hung up on me. I live in California and this is the only Lab testing company in my town. PLEASE WILL SOMEONE CHECK THEM OUT AND GET THEM ON TOP OF PATIENTS needs. THAT IS WHAT WE PAY FOR. Also note my doctor called them and got the same answers I received. Consequently, I am in the hospital for the lab work that was not done and they are accomodating me, This is costing my insurance and my co-pay extra as I have had to be admitted. Please if possible find another reputable Lab company to have your tests done!!! read more