I had to take my grandmother for some at the LabCorp in California on Dr. Caron Boulevard we got…read morethere we checked in very easily very quick the front desk girl I wish I would've got her name but she was friendly and very communicative with what's the next steps to be done which was under the paperwork and just sit down and patiently wait next a nurse or phlebotomist. I think they're called named Gabby Gabby Rodriguez, a sweetheart. She knew that my grandmother could barely walk with her slow and she was very patient and looking out for my grandmother's best said you know what go to office to the right which is the closest chair to sit down so they can draw the blood and so we went in that room, Gabby was very positive sociable and had a great personality. She also had a really great sense of humor. I think Gabby Rodriguez is probably the fastest one we've ever dealt with with getting us in there chair drawing the blood having a few laughs going over what the paperwork says needed or wanted and we were on our way. Just really wanted to write something about her was just friendly and a person that's very memorable and you wouldn't and my grandma really smile and she said that she had a very light hand. Gabby took care of and so did the staff very compassionate employees and they're so busy but they still show how much they they're willing to help people and give them the best comfortability when they get there.so LabCorp in Indio you guys have a great employee by the name of Gabby Rodriguez and you guys also have a great staff in the front and I'm sure in the back as well, thank you for your great experience you've given us me and my grandmother, Ms Basquez

I made my appointment online. Arrived 30 minutes early to check in. Check in was easy. The…read morephlebotomist was very polite. Everything went smooth!!!

Took my mother here today to get her lab work done at this location. The lady at the front desk was…read morefriendly and helpful, The check in process was great and the wait time with an appointment was less than 15 minutes. Erika assisted my mother with her lab work, it's usually hard for the nurse to find my mother's veins but Erika found it on the first try. Thank you for taking such good care of her and making her feel at ease.

I got here around 6 am this morning and though I was 2nd in line, the man in front of me decided to…read morelet 8 people ahead of me. I was a bit frustrated because I was in a rush to get back home to bring my child to school. Irrespective of that, once we got inside all 4 computers were down. Likely due to the AWS outage. Not a great way for employees to start a Monday. My heart goes out to them! I was incredibly impressed how they stayed cool, calm and collected through it all. When it was my turn for a urine sample, the man before me in the restroom practically flooded the bathroom with urine. A very kind phlebotomist cleaned the entire bathroom before my use, adding to her difficult morning. The person who took my blood was Erika. She was patient, kind, gentle and quick. Given it was a wild start to a workday with a long line out the door I am incredibly impressed with this location and the staff. Thanks for a great experience! I am new to the CV and will frequent this location as needed.

I had an exceptionally positive experience at the Indio Quest Diagnostics location, and I genuinely…read morefeel grateful for the care I received. From the moment I arrived, Diane greeted me with warmth and professionalism. There was an issue with lab orders that had not been received from my doctor's office -- something that easily could have been frustrating or dismissive. Instead, Diane calmly worked through it with me. She helped me email over documentation, ensured everything was properly received, and guided the process with patience and kindness. During what could have been a stressful situation, she treated me with compassion and respect. Alex was equally incredible. She spoke to me like a human being -- not just a patient in a queue -- and showed remarkable patience and empathy throughout the entire appointment. She carefully reviewed my tests, manually entered several exams that required extra attention, and even contacted my doctor's office to make sure everything was correct. That level of thoroughness is rare. There were a few tests that couldn't be completed during my visit because I didn't have everything required. Instead of making that feel like a failure or inconvenience, Alex and Diane clearly explained next steps and set me up for success so I can return prepared. For the first time in a long while, I'm actually looking forward to returning rather than dreading it -- which says everything about how I was treated. Healthcare environments can often feel rushed and transactional. This experience was the opposite. Diane and Alex exemplify professionalism, compassion, and patient-centered care at its best. If management happens to see this: you have two exceptional team members at this location. Their work truly makes a difference. Thank you both for turning what could have been an overwhelming appointment into a positive and empowering experience. A bright spot in a cloudy week!

First time getting bw there. There was no one in the place. I signed in the the lab worker…read moreeventually came out. Told me I should make an appointment...but she'd take me this time. WTF? There was nobody there! Then I stopped in at 238pm to pick up a stool sample kit. Again nobody in the place. Same lab worker came out, I showed her my paperwork, she said she just started her break, I could wait or come back. Seriously, no one in the place, how long would it take to reach in a cupboard and get a stool kit. Terrible terrible terrible. ..or they need more than one person running this place. -5

I got in and out in 30 minutes. Everyone there was very pleasant and helpful. The doctor I saw…read moreBEHNAM KACHOUEI was very nice and prescribed the medicine I needed for my issue

TERRIBLE!! Came here on a Thursday with a terrible sore throat, was told it was just allergies…read more(I've never had allergies in my life) after seeing the doctor for 3 minutes, by Sunday I was in the hospital with almost no airway with abscess in my throat. Hospital said it was very dangerous and was shocked the urgent care did not treat me. They do not care about your well being or any of the symptoms you describe to them. My doctor was a woman can't remember her name or else I'd put it here. Terrible terrible terrible

Typical LabCorp location, tucked away in a medical building. Check in was fairly smooth-but…read moreabsolutely make an appointment if you can before you go. Your technician is the person checking you in at the front desk ... so be kind and ask for help if you can't work the check in kiosk, etc. My blood draw was a breeze - painless with no bruising or residual bleeding what so ever. Test results were ready quickly on the app. Definitely would not hesitate to return to this location. Ample parking, but very little shade (welcome to the desert!)

Yesenia at the front desk made check in super easy. I told her I was feeling anxious and like I was…read moregoing to faint (terrified of getting my blood drawn) she then asked if I wanted a place to lay down at while she finished checking me in. To my surprise she was also the technician drawing my blood and I've NEVER NOT fainted while getting my blood drawn. She made sure I was comfortable and she was so quick and efficient that I was actually shocked when just moments later she told me she was finished. She was great and I can't thank her enough for making it easy for me.

The only business that I absolutely hate visiting but has still managed to earn 5 stars from me…read more This particular LabCorp location keeps an immaculate office, much more sanitary than other's in the valley I've been to. Every single interaction with a staff member has been phenomenal. The people working there are all professional, caring and compassionate. They get the job done quickly and effortlessly, even easing the terrible anxiety I have of anything medical related. There was one time they gave me the wrong stool sample kit. Within an hour they called me to let me know, corrected the problem and were nice and apologetic about it. They allowed me to pick up the correct kit the following day since I wouldn't have been able to make it back there by closing time. Check out the lackluster reviews for other Coachella Valley LabCorp locations and realize why you should choose to place your trust and health here. Highly recommended... almost as high as my cholesterol results... cheers!

Took 6 weeks todo a bloodtest. Failed and now have to now do it again. got charged yesterday 20$…read morefor no reason.

BIG SHOUTOUT TO KIMBERLY!! She was so kind, patient and…read moreprofessional and performed the blood draw with ease and TLC. Kimberly is an exemplary " Brand Ambassador " for Quest Diagnostics! I would give KIMBERLY TEN STARS if it was at all possible on YELP! As an " Elite" Chevroned Yelper/- I take the review process very seriously and I highly recommend this specific QUEST (inside VONS in La Quinta) and ask for Kimberly!!

Thank you to ALL the phlebotomists that show up; perform an exceptional job. Thank you for being…read morepersonable, caring and prioritizing quality specimens. Your all appreciated

WestPac was quick to squeeze me in for an appointment after my doctor's office "lost" two key blood…read moretests I needed for surgery. Luis went above and beyond to get me the test results ASAP, calling me with all the updates. Thank you Luis; you give me faith that there are still plenty of folks in the medical field who are here 100 percent for the patients.

I have a bit of a phobia about getting my blood drawn from several bad experiences. Erica was…read moreMarvelous!! She is excellent at what she does and the draw was peaceful and painless. She is also a wonderful person. I am very thankful to have found her!!

The rating associated to this review is simply to address the violation of a Health and Safety…read moreCode. I did not physically see a doctor but samples were taken from my person from the clinic staff for the purpose of obtaining lab results. Under Health and Safety Code sections 123100 - 123149.5, I have a right to view my results. I was never provided my test results and it has been 13 days since my samples were taken. I have attempted to email and call this clinic multiple times. The only reason I have not went to the clinic in person is because I was instructed not to on the written authorization I signed. I hope this review serves as a warning to others to simply get tested elsewhere. I have attached an image of the signed and dated written consent as proof of my visit.

Lack of communication. Doctor sent prescription to wrong location twice. Over an hour and still…read moredoctor hasn't sent my prescription over.

The most difficult place to send a patient who is visiting. They almost seem as though they don't…read morewant visitors and make it difficult for the home clinic to send them. The patient said she felt very uncomfortable. Thank you for helping other patients when they want to visit the great state of California(*sarcasm*).

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