Had a very good experience here…read more Location is on the second floor of a small shopping area. Made an appointment ahead of time, and checked in at the tablet. Even though it was a bit crowded inside with 5 or 6 patients already in the room, I only waited about 5 minutes before I went in. I had my blood drawn by Norma, who was great and attentive. Was out within a few minutes. I recommended this Patient Service Center if you need lab work done by Quest.

I've been here for routine bloodwork a few times, and I've never had an issue. I book my…read moreappointment online, check in with my phone, sit down, and get my bloodwork drawn. Environment-wise, this definitely isn't the nicest Quest. The company itself has been redoing older offices, and there is a stark difference between the high-tech, modern Quests and this glorified room-with-chairs. However, there IS one digital kiosk available and a TV providing entertainment, and it's pretty clean. (You're ultimately just getting bloodwork drawn, so it does not need to be an luxury experience.) This place also services a lot of volume, and while they take walk-ins, you will definitely wait for a few minutes if you don't have your appointment. Whenever I go here, I spend more time waiting (because I arrive early) then in the actual appointment. I've always been taken within 5 to 15 minutes of my appointment window (depending on the number of clients), and the lab techs have always been efficient and friendly. I have small veins, but they always know just the right spot to poke. Bottom line: while not fancy, they do get the job done, and there is parking!

Complete opposite of "prompt" care. I went with quite a lot of pain that I really needed checked…read moreout ASAP. When I walked in they said the doctor was out and they weren't sure when they would be back, probably an hour. So I decide to wait. 45 min later the receptionist says she just spoke to the doctor and it will be one MORE hour. I then left. Very horrible way to run an URGENT care for the ONLY doctor to not only be OUT but unreachable for 45 min to find out that they would still need another hour to return? So they get paid for 2 hours of not actually even being there and losing customers? Very disappointing

This location needs to be renamed as NON-urgent Care Center. With extremely limited hours and care…read moresecured only with an appointment, these are way too many obstacles for what an urgent care center is supposed to be. My friend and I were misled by the public info we had via Yelp and Google. We traveled here for help with none to be found. We lost precious time having to research, travel and wait to be seen at a different center.

I had a wonderful experience at HCSC. I underwent a septoplasty by Dr. Rosemary Ojo from Englewood…read moreENT. The practice uses this center for most of their procedures. Everything from start to finish went fine, and I was very happy with the level of service I received from this facility. In the week leading up to my surgery, I received several calls from both Englewood ENT and the Surgery Center to ensure everything was set for my procedure - from paperwork to schedule changes and beyond. I prefer more information than less, so I was happy to receive even a quick phone call or text to update me on even the slightest change. The hardest part about this center is the location - it's really tucked in to a bizarre neighborhood in Fort Lee. However, the location sent me a direct pin to the front door which really helped. (When looking it up on Google Maps, the ETA was slightly different. The listed location on Google Maps is not as accurate at the pin they provide, so use the location that the text message sends out.) I was also grateful for the message about the parking they sent beforehand - the place is undergoing construction and they gave us a head's up about how it may be different to find parking. Obviously, for a surgical procedure, one can expect to be there early to make sure everything runs smoothly. I arrived 90 minutes before my scheduled time (7:30am). The gentleman at the front desk was kind and informative. You basically submit everything before you go, so you only need to sign some paperwork before you go in. The waiting room is also very chill and comfortable, with a TV screen that gives you up-to-date patient information so your guest can know what's going on. Upon entering pre-opt, every person was lovely, kind, and informative. Shout out to Elmer who took my pre-opt notes while I was getting ready! I am a talker (especially when I'm nervous) and the nurses were very happy to engage in conversation with me. While I was finished and waiting to wake up from anesthesia, the Center and doctor called my dad to let them know how I was doing. Upon waking, AJ took care of me - she's awesome! I was out and ready by 11am. I really could not have asked for a better experience!

I was skeptical about going to the surgery center at first. I do not like driving in Fort Lee, NJ!…read more I took a dry run so I would know exactly where I was going. I discovered I needed to allow lots of time for traffic, especially in the morning. They called me pre-op to get all the necessary information and answered all my questions about my transportation. I was having local anesthesia, so I was able to drive myself home. When I arrived I was greeted and made comfortable in the waiting room. It is very clean! Pre op nurse Elmer did everything correct. Thank you to Josephine, RN who visited me in pre-op. It truly helps when you are a little nervous to have kind and considerate people speaking to you! They informed me of exactly what would happen. Or Nurses Cristina and Karen and Dr. Ekstein spoke with me pre op and during procedure so I knew exactly what was going on. Everything went according to plan. My recovery room nurse Lorraine gave me written and verbal instruction, offered nourishment and assistance, answered all my questions and saw me safely out of the building. I was very impressed with the center, the staff, the kindness and professionalism. I am a nurse and it's pretty hard to please us! A+ in every way.

I was treated by the MD and his assistant. Very impressed. I had a laceration on my forehead and…read morenose injury after a freak fall. Doctor fixed me up and was super nice guy.

Had a friend recommend this PromptMD location. Decided to visit on a Saturday. You can "make a…read morereservation", but I wasn't able to as all "reservations" were taken, but online it said I was welcome to walk in. I walked in about 12:45 and registered on their iPad. Dolores was behind the desk. She was soft spoken and pleasant. She told me the wait would be 1 1/2 hours! Busy time Saturday afternoon before a snowstorm!After 2 hours I was seen by Dr. Lee, who was personable and thorough. My concern was addressed and I was on my way. I wouldn't hesitate to return to this location should the need arise.

I'll start with the one con which is the parking but I did get warned when I made the appointment…read more They have very limited spaces and when I went on a Friday afternoon I had to find street parking but not too far. Wait time was a little long but their service from check in up to the doctor was incredible. Very good with kids. My child felt extremely comfortable and the medical assistant put him at ease right from the beginning. The doctor was also very patient and thorough. Great care for their patients. They even let him pick a prize at the end for doing so well. I would recommend them. It was worth the commute for us.

This office has 2 doctors to choose from. They tend to children of all ages, and adults. I've been…read morecoming here for almost 20 years, and I've never been disappointed in the service I get from Dr Arie Rosen, and his long time staff. It's been the same staff for as long as I've been going, and even after many years later they all remember me! The equipment are up to standard, and the doctor knows how to use them in a gentle manner to ease any pain from occurring during examination. It's conveniently located right around the corner from Hackensack University Medical Center (HUMC). This building has its own mini parking lot. Parking is key in this office due to the high volume of nearby traffic. FYI: They do not accept credit cards. Cash or checks only.

Came here to give a shout-out to Nikki the technician, she is the best! Who knew having a…read moremammogram could actually be kinda fun?! She is a gem, and made the experience so easy, and she is hilarious. It is much appreciated when having to deal with something as bizarre as a mammogram!! The front desk staff were also great. I was there Tuesday 2-19-25.

Came here to get an ultrasound and MRI for a minor check-up. The system at this place is super…read moreclean and designed to combat Covid. --Pre screening done online. --Before walk-in there is a texting process. --Masks are a must. --Not much of a wait, so you can sit freely alone in the waiting area. The staff were super friendly and efficient. I was welcomed and guided throughout the process. What I liked the best was when they notified me with my results. Super quick, not even 24hours later. I logged into my secure account and it was very EASY to read and understand. My... Pro... LIFE TIP to you: If you do NOT get paperwork, CD, or flash drive (results in your hands) of the work you get done then it NEVER happened. It does not matter if it's a doctor you have been going to all your life, or friend/family you trust... NO PAPERWORK = NO GOOD!

PROS: amazing facility that's friendly, clean, and good prices. They take you right away and can…read morealso write prescriptions. Parking lot is plentiful and located behind the facility CONS: their voicemail says they only do walk ins and not appointments OVERALL: as long as you don't mind not making an appointment this is a great place to go to

I am so grateful for Nurse Stefanie Sciacca who, in spite of mild symptoms, took the extra…read moreprecaution by having my blood work done there by revealing my elevated Troponin level. This resulted in my being admitted to Englewood hospital where I received the necessary emergency care. Thank you Nurse Sciacca. Philip Noberini