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    Quest Diagnostics

    3.3 (19 reviews)
    Open 7:00 am - 3:00 pm

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    1 year ago

    Helpful 1
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    8 months ago

    Absolutely horrible. After checking in on time at 10:30 for my appointment, waited over an hour for them to skip my name.

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback, Sama!

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    4 years ago

    Helpful 1
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    4 years ago

    Helpful 2
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    6 years ago

    If you don't take walk-in you should say that online instead of wasting people's time and money for Uber to get to you.

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    Quest Support

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    3 years ago

    Came for bloodwork. Had an appointment. Was taken on time. Polite, professional and painless experience. No complaints at all.

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    5 years ago

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    Quest Support

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    6 years ago

    Was taken on schedule, but you're very friendly and good phlebotomist. Everything was clean safe and no need to be scared to go there.

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    Quest Support

    Thank you for sharing, Gabby.

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    4 years ago

    The staff is very disrespectful and unwilling to assist with simple routine blood work. Would NOT recommend.

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    9 years ago

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    3 years ago

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    7 years ago

    Location was clean. Staff was friendly and efficient. All together a good experience at a lab.

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    Quest Support

    Thank you for this valuable feedback, Chris!

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    8 years ago

    Very clean environment. Friendly staff. Made appointment ahead of time and had no wait!

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    5 years ago

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    7 years ago

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    9 years ago

    Helpful 2
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    9 years ago

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    8 years ago

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    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    Norma was able to receive my husband and myself for some insurance standard biometrics.

    Mentioned in 2 reviews

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    AM/PM Walk-in Urgent Care - Received over 10 text messages after I complained and they confirmed that they canceled my appointment.

    AM/PM Walk-in Urgent Care

    3.1(47 reviews)
    1.3 mi

    Came here at 10:30 pm on a Sunday night without an appointment to do a Covid test for travel. The…read morecheck in was extremely easy. You just put your information into their tablet. They will then send you an immediate text where you fill out the paperwork. The entire process took less than 5 minutes to complete. You can then monitor your place in line via there website, which was quite convenient because you don't have to wait inside their office. There were about 10 patients ahead of us, but they move quite quickly. We checked in at 10:26 and were out by 10:52. Christine performed our tests. She was friendly and very professional. All you need is your drivers license. They accept insurance, but also take patients with no insurance. The test was free of charge. The results were ready less than 48 hours later. You have to create an account with Quest Diagnostics to access results.

    Love them. The location is very convenient; accessible by 4 main bus lines, on a major artery of…read moreNorth Bergen. There are plenty of food options around the clinic. The clinic is pristine, and so is the area it is located in. Sidewalks completely swept. Even late at night, I didn't feel unsafe. Went in for excrutiating ear pain. They have you check in through their iPad and then fill out a paper form. They collect payment prior to the visit, and without insurance, the cost is $120. English and Spanish are spoken at the office. When I walked in, it was pretty late at night, so it was not crowded. I was visited by the doctor quickly, and the operation began. They send the prescriptions right there, so make sure you have the address and name of your favorite pharmacy at hand. Will definitely return for any messes I find myself in. They are open until midnight.

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    AM/PM Walk-in Urgent Care

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    LabQ Diagnostics - W71st & Broadway

    LabQ Diagnostics - W71st & Broadway

    5.0(2 reviews)
    2.2 miUpper West Side

    I've been so thankful for this location. They're so efficient & informative. Test results are fast…read more& reliable. Move a Kokonaj is the supervisor & likely responsible for the good work done at this site. I've been multiple times & always know I'm in good hands when I see her. I hope this testing site remains at this location!!

    This is a wonderful, convenient COVID testing service that has exponentially streamlined its flow…read moreover the past year. LabQ makes it very convenient to login/register/input insurance info right on your smartphone to get a QR code that they use to scan you in. There's never been a charge and no tangible paperwork needed. If you do a rapid antigen test a confirmatory PCR is included. Rapid antigen test turnaround 20-45 mins. Our PCR results returned within or around 24 hours even during the holidays. Love that they email and/or text you when results are ready. This sure beats waiting 2 hrs at urgent care sites or waiting over a day or two for results from such. Have used this service as first come first served multiple times at two of its locations (Broadway bt W71st & W72nd and Columbus Circle) and it's been so convenient. The longest I've had to wait was 45 mins (got in line right when it opened) but that was 2 days before New Years Eve. Caution: later in the day during the busy season, rapid tests can run out and the wait can be much longer. Highly recommended!

    North Hudson Community Health Center - "Nothing we can do to respect your appointment times" - Gaetana Venezia, site manager.

    North Hudson Community Health Center

    1.6(21 reviews)
    0.4 mi

    Lab's bathroom is a supply storage & allows no patients, you are instructed to carousel your own…read morebio-samples from the bath across the building in public & at your own discretion. It took 5-6 people staff 1.5 hour to drain 3 patients' blood this morning. The place feels longer, than a flight to Florida and it gets worse every time. 100+ people in line outside, blocking the entry door. Be ready to waste 2+ hours, if not a whole day. Supervisor Gaetana Venezia repeats "there is nothing we can do" to respect my appointment times, which they assign themselves to my visits. However, she's put a portrait of herself up above the security guard in the lobby. They don't warn about delays or backups. They make you fill out some internal made-up forms instead and list your own name by hand 10 times over - appears to be a norm for them. A big scope of nonsense artificial work they create for themselves is being passed onto their patients.

    I was going to the north Hudson clinic in union city location, the first Dr. Was horrible to me I…read morewaited hours for him to see me for 5 minutes, there was this one time I asked him for advice because couple days before the appt I was getting a haircut and felt super dizzy close to fainting and he yelled at me made me feel dumb for not going to the hospital yet that's why I have him there for .. to guide me but he didn't instead he yelled at me. Then I switched doctors and had this other Dr. And when I asked him about why my feet are beyond swollen to the point I can't walk and had white spots on my legs he sarcastically answered "idk I'm not a skin Dr." ... left me feeling worried and scared about my symptoms didn't give me any advice any reassurance nothing he just sent me away. At 34/35 weeks pregnant they cancelled my appointment said the dr won't be in and then supposedly scheduled me for june2. 2 days before June 2 I get a call asking why I didn't come to my appointment and I said what do you mean? You guys cancelled and rescheduled for June 2nd and they said no I don't have appointments scheduled here for you and they were confused on who cancelled my appointment bc the doctor was in the office that day. Then they asked if I had the baby already lol? On top of that they forgot to schedule my last ultrasound. The day the doctor sent me away and gave the sarcastic "idk I'm not a skin doctor" answer was the day he was supposed to schedule my last ultrasound but he didn't seem to be interested in his job or my health or pregnancy. I called the supervisor his name is Cesar he apologized he said he was going to speak to them.. I asked can I switch to their wny location he said no it's not possible I said ok I'm done w u guys I'll try to find another clinic he said no where will take me that he doesn't recommend it, I said idc I'm done w you guys if u guys just asked me if I had the baby already and didn't see me for over a month in my last trimester why should I go see u guys now just to be treated wrong. The supervisor said I'm sorry let me at least schedule your last ultrasound and that was going to call me later in the day to let me know about the ultrasound.. he never did I gave him 3 days to call me and they never called back which I wasn't surprised. So I called his boss .. I called the head supervisor on north Hudson clinic and told them everything. Finally a WOMAN answered my call listened to me and told me "I don't know who told you that you couldn't switch to the wny location because you absolutely can" she switched me over to the wny location and now I have the best Dr. Ever. The union city clinic has made my entire pregnancy scary and horrible and stressful. I was even called social services on me by the Dr.marina and thank god the social worker was very kind and dismissed the case never had to to go in and see him. This is my first pregnancy and it was ruined by union city free clinic, made me cry so many times. I am due tomorrow June 20th I've spent my last 2 weeks at wny location with the most helpful amazing doctor.. doctor.Bennet. He is beyond kind and thoughtful and informative. Every test the other clinic failed to do he did it and explained what each test is instead of having me just do it, he asked me if I have any questions what I'm comfortable with what I'm not comfortable with, he answered my question about my swollen feet and did extra tests just to make sure it's not signs of preeclampsia. He made time for me on his busy schedule and he just makes me feel very safe. He is the only doctor from this entire pregnancy that has shown he is a doctor because he cares not just for the money. I am grateful god blessed me with this doctor at the end because I was so depressed and scared, and now I'm about to give birth with confidence and happiness due to this amazing Doctor. Men will never understand a woman's body, imagine a man entering this field that's very sacred for women without caring for their healthy and pregnancy only in it for the money???? Union city location should just close or fire those 2 doctors (the only doctors that work for that location) they clearly don't care about the women only the money. I recommend Dr.Bennet highly , he is the best doctor I've had in a while he really does care.

    Photos
    North Hudson Community Health Center - More than 25 min on hold. Unacceptable.

    More than 25 min on hold. Unacceptable.

    North Hudson Community Health Center
    North Hudson Community Health Center

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    Labcorp

    Labcorp

    2.0(3 reviews)
    2.5 mi

    I'm not the type to leave negative reviews unless they're absolutely warranted. However, this…read morelocation was inexcusable. My primary Lab Corp location was closed due to an emergency plumbing situation. I absolutely HAD to drop off testing materials so they could be sent out and prior to being outdated. These materials were only good for today. I located the building after researching on Google, as no phone number seems to exist. First red flag. Entered the office and was met with a grungy waiting area. I was shocked to be met with the overwhelming odor of marijuana. The smell was overpowering and unmistakable. Red flag number two. There was a single woman sitting in the waiting area. I tried to orientate myself with where to check in or speak to someone, but no such possibilities seemed present. Confused, I tried again, trying to figure out why a MEDICAL LAB reeked of cannabis. The woman in the waiting area, sitting on her cell phone, asked from her seat if I needed lab work. I asked if she worked there or where the staff were. She repeated the same question asking if I needed lab work. I simply now had to assume she was an employee of some kind, albeit one who smelled of marijuana on the job in a medical facility. I showed her my doctor's order, explained my situation that my materials were time sensitive and only good for today, and that they must be dropped off at a Lab Corp to be sent out as per my doctor's requirements. She turned me away. No explanation except an unintelligible "No, we only do Optum." I asked what this meant and she could not explain. I asked if this was a Lab Corp facility. She said yes. I asked why my script that says "Lab Corp" wouldn't be accepted. No answer. No offer to point me to a location where I could go, no suggestion for how to handle the time sensitive materials I needed to have dropped off, just went back to her chair and her cell phone. Ridiculous. Watch out for these folks, especially considering the overly- obvious substance aromas occurring here.

    OMG! There was no body there. I was there at 4pm and the parking lot was empty, but hey I walked up…read moreto the door anyway just in case the employee does not drive. But when I walked into the building and opened the office door, the light was off, the chairs were piled up in a corner and I did not walk in. Looked like the beginning of a scary movie. Very unprofessional.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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