I've been here for routine bloodwork a few times, and I've never had an issue. I book my…read moreappointment online, check in with my phone, sit down, and get my bloodwork drawn. Environment-wise, this definitely isn't the nicest Quest. The company itself has been redoing older offices, and there is a stark difference between the high-tech, modern Quests and this glorified room-with-chairs. However, there IS one digital kiosk available and a TV providing entertainment, and it's pretty clean. (You're ultimately just getting bloodwork drawn, so it does not need to be an luxury experience.) This place also services a lot of volume, and while they take walk-ins, you will definitely wait for a few minutes if you don't have your appointment. Whenever I go here, I spend more time waiting (because I arrive early) then in the actual appointment. I've always been taken within 5 to 15 minutes of my appointment window (depending on the number of clients), and the lab techs have always been efficient and friendly. I have small veins, but they always know just the right spot to poke. Bottom line: while not fancy, they do get the job done, and there is parking!

Absolutely horrible. After checking in on time at 10:30 for my appointment, waited over an hour for…read morethem to skip my name.

They moved from their old place at the Kennedy Center. Their new location is at the Columbia Center…read more & although the waiting area is smaller, it's definitely an improvement. New, clean & modern. Easy to checkin at the kiosk. Your name appears on the TV showing your place on the list (the TV background music sounds like a video game like Sonic ). I went on Fri am as a walk-in & the wait wasn't long at all (although I was told that they do get busy). Staff was friendly enough.

There is no ease in patient registration and front desk personnel are not efficient. I registered…read moremy child for a specimen drop off. I was questioned more than 2x to register and not put in my information (which I initially responded I registered and put my child's information-insurance and name). Labcorp needs to hire faster, efficient, detail oriented individuals to be able to handle a high volume of patients in this labcorp. I do understand that the community is mostly Spanish speaking, but some sort of orderly process needs to happen. Door to registration and then be seen needs to occur in a small window of time.

Came here at 10:30 pm on a Sunday night without an appointment to do a Covid test for travel. The…read morecheck in was extremely easy. You just put your information into their tablet. They will then send you an immediate text where you fill out the paperwork. The entire process took less than 5 minutes to complete. You can then monitor your place in line via there website, which was quite convenient because you don't have to wait inside their office. There were about 10 patients ahead of us, but they move quite quickly. We checked in at 10:26 and were out by 10:52. Christine performed our tests. She was friendly and very professional. All you need is your drivers license. They accept insurance, but also take patients with no insurance. The test was free of charge. The results were ready less than 48 hours later. You have to create an account with Quest Diagnostics to access results.

Love them. The location is very convenient; accessible by 4 main bus lines, on a major artery of…read moreNorth Bergen. There are plenty of food options around the clinic. The clinic is pristine, and so is the area it is located in. Sidewalks completely swept. Even late at night, I didn't feel unsafe. Went in for excrutiating ear pain. They have you check in through their iPad and then fill out a paper form. They collect payment prior to the visit, and without insurance, the cost is $120. English and Spanish are spoken at the office. When I walked in, it was pretty late at night, so it was not crowded. I was visited by the doctor quickly, and the operation began. They send the prescriptions right there, so make sure you have the address and name of your favorite pharmacy at hand. Will definitely return for any messes I find myself in. They are open until midnight.

Lab's bathroom is a supply storage & allows no patients, you are instructed to carousel your own…read morebio-samples from the bath across the building in public & at your own discretion. It took 5-6 people staff 1.5 hour to drain 3 patients' blood this morning. The place feels longer, than a flight to Florida and it gets worse every time. 100+ people in line outside, blocking the entry door. Be ready to waste 2+ hours, if not a whole day. Supervisor Gaetana Venezia repeats "there is nothing we can do" to respect my appointment times, which they assign themselves to my visits. However, she's put a portrait of herself up above the security guard in the lobby. They don't warn about delays or backups. They make you fill out some internal made-up forms instead and list your own name by hand 10 times over - appears to be a norm for them. A big scope of nonsense artificial work they create for themselves is being passed onto their patients.

I was going to the north Hudson clinic in union city location, the first Dr. Was horrible to me I…read morewaited hours for him to see me for 5 minutes, there was this one time I asked him for advice because couple days before the appt I was getting a haircut and felt super dizzy close to fainting and he yelled at me made me feel dumb for not going to the hospital yet that's why I have him there for .. to guide me but he didn't instead he yelled at me. Then I switched doctors and had this other Dr. And when I asked him about why my feet are beyond swollen to the point I can't walk and had white spots on my legs he sarcastically answered "idk I'm not a skin Dr." ... left me feeling worried and scared about my symptoms didn't give me any advice any reassurance nothing he just sent me away. At 34/35 weeks pregnant they cancelled my appointment said the dr won't be in and then supposedly scheduled me for june2. 2 days before June 2 I get a call asking why I didn't come to my appointment and I said what do you mean? You guys cancelled and rescheduled for June 2nd and they said no I don't have appointments scheduled here for you and they were confused on who cancelled my appointment bc the doctor was in the office that day. Then they asked if I had the baby already lol? On top of that they forgot to schedule my last ultrasound. The day the doctor sent me away and gave the sarcastic "idk I'm not a skin doctor" answer was the day he was supposed to schedule my last ultrasound but he didn't seem to be interested in his job or my health or pregnancy. I called the supervisor his name is Cesar he apologized he said he was going to speak to them.. I asked can I switch to their wny location he said no it's not possible I said ok I'm done w u guys I'll try to find another clinic he said no where will take me that he doesn't recommend it, I said idc I'm done w you guys if u guys just asked me if I had the baby already and didn't see me for over a month in my last trimester why should I go see u guys now just to be treated wrong. The supervisor said I'm sorry let me at least schedule your last ultrasound and that was going to call me later in the day to let me know about the ultrasound.. he never did I gave him 3 days to call me and they never called back which I wasn't surprised. So I called his boss .. I called the head supervisor on north Hudson clinic and told them everything. Finally a WOMAN answered my call listened to me and told me "I don't know who told you that you couldn't switch to the wny location because you absolutely can" she switched me over to the wny location and now I have the best Dr. Ever. The union city clinic has made my entire pregnancy scary and horrible and stressful. I was even called social services on me by the Dr.marina and thank god the social worker was very kind and dismissed the case never had to to go in and see him. This is my first pregnancy and it was ruined by union city free clinic, made me cry so many times. I am due tomorrow June 20th I've spent my last 2 weeks at wny location with the most helpful amazing doctor.. doctor.Bennet. He is beyond kind and thoughtful and informative. Every test the other clinic failed to do he did it and explained what each test is instead of having me just do it, he asked me if I have any questions what I'm comfortable with what I'm not comfortable with, he answered my question about my swollen feet and did extra tests just to make sure it's not signs of preeclampsia. He made time for me on his busy schedule and he just makes me feel very safe. He is the only doctor from this entire pregnancy that has shown he is a doctor because he cares not just for the money. I am grateful god blessed me with this doctor at the end because I was so depressed and scared, and now I'm about to give birth with confidence and happiness due to this amazing Doctor. Men will never understand a woman's body, imagine a man entering this field that's very sacred for women without caring for their healthy and pregnancy only in it for the money???? Union city location should just close or fire those 2 doctors (the only doctors that work for that location) they clearly don't care about the women only the money. I recommend Dr.Bennet highly , he is the best doctor I've had in a while he really does care.

This is the worst office! The staff are unprofessional and lack experience managing patients. We've…read morebeen trying to get an appointment for a cat scan since January! Rebecca does not know what she is doing and gives us a million excuses. We finally get an appointment at Hackensack medical after 40 days waiting for Rebecca to do her job. Today on our way to the hospital, they tell us that Rebecca did not submit the proper paperwork for clearance. And we could not proceed with your appointment. Are you kidding me??!!! I will never go back. Unless you have the time to deal with bad customer service, then I recommend you don't waste your time here.

Dr. PATEL took care of me he gave me a full physical with cardio and stress test and everything it…read morewas very thorough, I will definitely recommend this office

I feel like this location gets A LOT of unnecessary flack to be honest. Ever since I have been…read morecoming here, I have been treated incredibly well. The only real complaint I have with this place is that the wait times can be really long, which is understandably annoying because nobody wants to be sitting in a waiting room for long after their appointment time. However, If you look beyond the waiting time, the faculty here actually really cares about their patients. The nurses are kind and the doctors, especially the one I go to see, are very committed to getting you the care and resources you need to get/be healthy. If you're considering coming here or looking for a doctor is who INCREDIBLE at what she does, I'd recommend making an appointment with Dr. Simon. I can't say enough good things about her. I haven't seen or had appointments with any other doctors that work at this office but I can say that, from my experience of course, Dr. Simon is a gem and a true professional.

Beware of hidden charges! They are shameless with extortion!!! Beware that in order to get results…read moreyou will be charged again and again and again! The staff is dismissive and the offices feel dirty!

Review - Check in Experience and some updates on the Yelp location - Read as this is now RWJ…read moreBarnabas Health owned. Context: - I had just moved here approximately a week ago from Northern California to West New York, which is right across the river to Manhattan. - for those who are having trouble identifying Primary Cares, I would highly recommend just walking in. - For either yelp or for whoever owns the naming convention, please kindly change this as this is now RWJBarnabas Check in Experience - huge shout out to Praxedis. She was super polite and what was funny to me was compliancy questions she kept on apologizing for. That to me truly made me feel comfortable during a time where I feel like many people are.. anxious. I'll leave it at that. - brought my insurance card and my ID and everything was super smooth, including your post visitation records, which many are familiar with - myHealth Inside & Staff - in addition to the amazing Praxedis, I noticed pamphlets for various MD's, NP's : during an age of misinformation or lack of information I thought this transparency was super helpful, and very much so increase reputation Please note - I have not actually did my visit yet. Will update this review after my visit. To those thinking of coming here - please please remember this is not so much an urgent care anymore as an official regional practice.

I used to like this practice and the doctors and staff. I have no clue how it is now because I…read morecan't get through their awful phone system. I have tried 3 times just now to call the office to make an appointment. The first time their phone system immediately hung up on me. The second time, the connection was so bad, the young woman couldn't hear me and I couldn't understand her for the static and noise of others in the background. The third time there was the same issue--static, noise of others talking, speakerphone echo and delay at their site. The gentleman asked me just now to call back in an hour! Sanitas needs to get their phones fixed!

Went there for work related injury and they took care of me pretty quick. The quality was OK. They…read moreneed to update their physical therapy stuff but it's still usable. Other than that no problems. The people were very nice known nasty attitudes. Great experience.

I got here at 11:30 for a work injury at 3 I finally got a room it's now 4:00 and I'm still in a…read morewaiting here I haven't even met the doctor yet I'm never coming back here even if I'm forced to I should have just went to the emergency room don't waste your time like I did