Been with Kaiser over 50 years. Everything works well. You name it. They are there for you.read more

Excellent place and clean facilities efficient staff great place to be Thx,my experience with this…read moreplace was amazing and I am happy to share my experiences in this place was great

I've been to this Quest location three times for Function Health labs. Since there's only one…read moreperson working, things can get busy, but Susan does her best to keep everything moving smoothly. My first visit was right on time, but the second and third were delayed by about 15-20 minutes. I've booked appointments each time I stopped by; I noticed walk-ins can wait quite a while. One person I chatted with while waiting told me he was there for an hour. I've been told by many phlebotomists that my veins are tricky. I've even had some rough experiences at places like Kaiser and Stanford that left my arms bruised, so I'm really impressed that Susan always finds a vein on the first try! That, plus our great chats, keeps me coming back.

Took my (adult) daughter here for a basic blood draw. She had the same blood draw probably a dozen…read moretimes during a recent stay at the hospital without issues (in fact, the draws took maybe 2 minutes each). Susan (who, despite the other comments here, was kind and polite) tried for 30 minutes to do it and sent us home not being able to do the draw and "failed attempt" marks over my daughter's arms. Seriously? This was an important follow-up and now we will drive back to the hospital tomorrow to get it done there. Please stay with your trusted provider and don't waste your time at Quest Cupertino. Extremely frustrated and now scared of blood draws ...

Located inside the Safeway, this Quest Diagnostics is the go-to place for getting blood work for my…read moreelderly parents. You can make an appointment online ahead of time and when you come in, there is a kiosk to check in and wait. The waiting area has a few chairs. You can also wait in your car and they will let you know when it's your turn. There is a screen on the wall that indicates the queue. Once you check in, they process you fairly quickly and efficiently. I recall there's 2 exam rooms and a bathroom (for taking urine samples). The times we've come, it's fairly straight forward.

Ashley was amazing she was so polite, quickly and the best experience I live in…read moreRedwood City visiting San Carlos but definitely this location is great. she take care great.

I came here twice for bloodwork within the same month and both times got it done within 30 minutes…read more Pro Tip: Book an appointment, preferably for the first slots in the morning, as the crowd is less. I did see a lot of walk-ins come in, which made the place look crowded; however, if you have an appointment, you do get priority. Once you enter the place, check in at the kiosk, and then the lady at the reception will call your name to process your information, following which you'll be called for the test. The technicians can be a hit or miss. Some are gentle and take care, while others don't. Overall not my favorite place to be at, but not the worst experience either.

Some of the staff members here are extremely rude. I came here for an employment drug screening…read moreand witnessed an MA angrily yelling at a couple who couldnt speak english. I understand it can be frustrating to deal with patients when a language barrier is involved, but frankly if you are driven to loudly yelling at a couple (with the door of the examination room OPEN), I think you fundamentally do not belong in the medical field. The way she treated them was rude, disrespectful and frankly racist. The couple maintained their composure and treated the MA with respect during the entire interaction. The couple tried to get the MA to use a translation app on their phone, which she repeatedly ignored at first. Eventually she did use the translation app with visibale irritation and lots of eye rolling. If I were in managment at this clinic I would be honestly ashamed of my employee's conduct and lack of basic human decency. Also repeatedly yelling something in a louder and angrier voice does not make it any easier for a non-english speaker to understand you. I would not reccomend going to this LabCorp location if you have any choice in the matter.

I have been very impressed by the phlebotomy technician named Kelly who works here. She is very…read morewell organized and completes her work quickly and efficiently. You can expect to be in and out more quickly than at most other facilities, even if you do not have an appointment. She is also very friendly and empathetic. I have also been very happy with the minimal pain that I have felt when having blood drawn. The location is on the right as you drive north from the traffic light on Bascom as it crosses San Carlos / Stevens Creek Blvd. The location is a bit easy to miss if you are driving quickly but anyone should be able to find it without much trouble. Thanks for the great service Kelly.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

In and out, great blood draw. Had appointment, showed up early, was taken early, no complaints.read more

It might have been because I went early on a weekday, but out of all the Quest Diagnostic locations…read moreI've been to, this definitely has been the best experience so far. The office is on the smaller side, but there's ample parking, clean facilities, and fast service/easy check-in (text). The staff was friendly and I was in and out in less than 30 min!

I am astounded that you are employing this young woman with black hair and rude attitude . She…read moreattempted twice to draw my blood unsuccessfully last week and same today . Her demeanor was unpleasant her energy was toxic and she is overall arrogant , enjoyed , unprofessional person . Melissa from Sunnyvale was excellent and has taken over last week and today. I should not have in future to travel to different locations because you have incompetent staff in Mountain View. I expect higher standards from someone in the medical field.

Pretty good spot; did a walk in lab work; and they were accepting patients; check in was pretty…read morestraight forward (there is a little kiosk) and you scan your ID and it's straightforward. The inside is pretty solid good temperature; pretty comfortable as you wait; the staff drawing blood are pretty friendly; and the wait wasn't bad. It was clean; and overall good experience. After the Palo Alto location (on Middlefield roads) bad customer service experience, I wasn't expecting much but I ended pleasantly surprised). This is a busy road due to the hospital near by, but they have plenty of parking. Building 11 is right behind building 10, it wasn't hard to find. Overall good experience for quick lab work

I never received my Lab Test results even after 12 days. I had to reschedule my Doctor appointment…read moreto a week later. I tried calling this facility at least 10 times, but no one picks up the phone. I called my Doctor's office and they did not receive any results either. I then opened an online account, but no results there either. I think my blood was sent to a black hole, and I doubt if I ever will get results. So don't waste your time and don't take the risk of the overworked staff screwing up the blood draw. If they don't have time to pick up the phone, you can only imagine how overworked they are. I would even worry if they use clean needles and equipment or if they don't have time to wipe down any surfaces.

I guess today was my lucky day. I was in and out in about 15 minutes. I only waited around five…read moreminutes without an appointment on a Thursday morning around 11 a.m. Everyone was super friendly and helpful. Definitely the best Labcorp experience I've had so far.

Great place to visit when you need a wellness check like TB, flu, vaccine shots. The staff is…read moreefficient and professional

I absolutely do not recommend this clinic. I've been waiting over a week for my TB test results,…read moreand it's now holding up my employment. This is completely unacceptable.

Using them today, as an outpatient, I found the staff to be professional and courteous. One thing…read moreto understand about this lab: you don't register for your lab test at the lab itself. The lab staff are focused on taking samples and running tests. You must "sign in" at the hospital main registration. On weekdays, this is near the front door of the hospital, not far at all from the lab, so it's convenient. On the weekends, however, the front registration desk is closed. Instead, you register for your lab test at the ER department. This is at the opposite end of the hospital down a very long corridor. If walking a distance is not a problem for you, it's a good bit of exercise. If you are mobility challenged in any way, and you are going to the lab on the weekend, you may want to do a two-step process. Drive to the ER, register, go back to your car and navigate on city streets to the front of the hospital, park again, and go get your lab work done.

From the owner: Our highly trained professionals provide expert analysis to assist doctors in diagnosis and…read moretreatment planning.