Great place to visit when you need a wellness check like TB, flu, vaccine shots. The staff is…read moreefficient and professional

I absolutely do not recommend this clinic. I've been waiting over a week for my TB test results,…read moreand it's now holding up my employment. This is completely unacceptable.

Using them today, as an outpatient, I found the staff to be professional and courteous. One thing…read moreto understand about this lab: you don't register for your lab test at the lab itself. The lab staff are focused on taking samples and running tests. You must "sign in" at the hospital main registration. On weekdays, this is near the front door of the hospital, not far at all from the lab, so it's convenient. On the weekends, however, the front registration desk is closed. Instead, you register for your lab test at the ER department. This is at the opposite end of the hospital down a very long corridor. If walking a distance is not a problem for you, it's a good bit of exercise. If you are mobility challenged in any way, and you are going to the lab on the weekend, you may want to do a two-step process. Drive to the ER, register, go back to your car and navigate on city streets to the front of the hospital, park again, and go get your lab work done.

From the owner: Our highly trained professionals provide expert analysis to assist doctors in diagnosis and…read moretreatment planning.

I guess today was my lucky day. I was in and out in about 15 minutes. I only waited around five…read moreminutes without an appointment on a Thursday morning around 11 a.m. Everyone was super friendly and helpful. Definitely the best Labcorp experience I've had so far.

I never received my Lab Test results even after 12 days. I had to reschedule my Doctor appointment…read moreto a week later. I tried calling this facility at least 10 times, but no one picks up the phone. I called my Doctor's office and they did not receive any results either. I then opened an online account, but no results there either. I think my blood was sent to a black hole, and I doubt if I ever will get results. So don't waste your time and don't take the risk of the overworked staff screwing up the blood draw. If they don't have time to pick up the phone, you can only imagine how overworked they are. I would even worry if they use clean needles and equipment or if they don't have time to wipe down any surfaces.

It might have been because I went early on a weekday, but out of all the Quest Diagnostic locations…read moreI've been to, this definitely has been the best experience so far. The office is on the smaller side, but there's ample parking, clean facilities, and fast service/easy check-in (text). The staff was friendly and I was in and out in less than 30 min!

I set up an appointment @ this facility. They emailed me confirmation so they had my contact info…read more I fasted as per instructed. I arrived for my appointment & found a note on the door that they had to close due to unforeseen circumstances. In this age of electronic communication, they certainly had several ways to contact their patients with appointments! Since I had been fasting, I went to another location & had to wait an hour and 1/2 to get the lab work done. This put me late to my next appointment for the day. I will not go back to this location on Graves, SanJose but will not be surprised if they cease to exist!

Function Health diagnostics brought me here. A blood draw is similar to a visit to the…read moredentist...you do it because you have to, and with a sense of dread. This experience was actually as pleasant as they come. Checkin in self service and the person who did the draw was very pleasant and professional. Easy peasy.

Good service Not that long of a wait yet the approval…read moreprocess via Medicare leaves something to be desired Clean rooms efficient and competent staff

I was a bit scared to get my blood drawn because I've had my fair share of inexperienced nurses…read morethat leave me with a huge arm bruise but I'm so happy with the experience that I had at LabCorp. It was efficient with the QR Code check-in system and I was the only one there at 9 AM (my appointment was for 9:15 AM but they tell you to arrive 15 minutes early like most doctor appointments) and was able to be helped right away. I'm so glad I had the nurse that I did. She was friendly and did mention that my vein was a bit deep but did a massage to help see if she could bring it to the surface. The process was quick and painless, and would definitely come back for future blood work! ~~Parking: The lab is located in a shared plaza and it could be difficult to find parking depending on the time you arrive, but it did look like there was parking in the back of the complex as well. ~~Service: Great, the nurse made me feel at ease and was very kind. ~~Best Part: Happy to report that I didn't end up with a bruise.

Awesome place!! Just…read morehad Diana take my blood sample. First time ever it was painless! Normally you feel a little jab or poke or prick, but nothing what so ever! Diana is awesome and caring at taking your sample! The office is friendly and very comfortable! I'll be scheduling my appointments here from now on and request Diana if possible

Extremely quick, polite, and efficient. I signed in to get blood at 7:44 and was out of there by…read more7:56. This was my second time going to this location, and it's going to be my go-to from now on.

Oops! My 4 star review was ACTUALLY supposed to be for the LabCorp 2 blocks down from THIS…read morelocation! I wanted to give 4 stars to the nice, friendly helpful ladies at 15251 National Ave, Los Gatos, This location there's an incredibly rude older lady behind the desk with an accent. She wanted me to stand to the far side of the window, where a rather tall gentleman was sitting and his legs were so long, if I was in front of that portion of the counter top, my legs would have been in between HIS LEGS! This place was 45 mins behind AND I had an appointment! I was honestly about the leave, when a nice lady called me up to get my blood drawn. I was in/out in 8 mins after that.... But I'll never make the mistake of going to this location AGAIN! 2 stars!!!! They helped me, and had AC! One star for each of those attributes! Nothing positive for their customer service!

I have been very impressed by the phlebotomy technician named Kelly who works here. She is very…read morewell organized and completes her work quickly and efficiently. You can expect to be in and out more quickly than at most other facilities, even if you do not have an appointment. She is also very friendly and empathetic. I have also been very happy with the minimal pain that I have felt when having blood drawn. The location is on the right as you drive north from the traffic light on Bascom as it crosses San Carlos / Stevens Creek Blvd. The location is a bit easy to miss if you are driving quickly but anyone should be able to find it without much trouble. Thanks for the great service Kelly.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Be prepared to wait at least 1 hour. Regularly And much…read morelonger than other locations... even if upu have an appointment

Customer service and emotional intelligence at this location are horrible. The woman at the front…read moredesk is extremely rude to the elderly and to people in general. She was yelling on the phone with customer service and then shouting at clients to sit down. At one point, she even made a strange comment about why everyone was staring at her. Of course people were staring, because she was loudly yelling at everyone in a very small office where we could all see and hear her behavior. When a man who did not speak English very well gave her the wrong information, instead of showing patience or trying to help, she screamed at him. I had to step in and use Google Translate to help him. Everyone deserves respect, and it is not the clients' fault if she hates her job or is having a bad day. She absolutely should not be working in customer service. I will never come back to this location and strongly recommend going elsewhere, even if it means driving farther. Better service and basic respect are always worth it. Overall, the experience was slow, rude, and completely impersonal.