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    Quest Diagnostics

    2.2 (149 reviews)
    Closed 6:30 am - 4:30 pm

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    1 year ago

    The worst lab I have ever been to. Unprofessional staff, overbooked and not enough people in the back. Don't recommend it at all

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    1 year ago

    This is the Quest A team! The Michael Jordan's of drawing blood! They were fast and efficient! They got me in and out. Lovely ladies!

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    6 years ago

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    Quest Support

    Thank you for taking the time to share this feedback, Fran.

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    2 years ago

    very bad lab and bad wait times and hostile staff. Bad care quality. Arguing with the customers.

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    4 years ago

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    Page 1 of 4

    Quest Diagnostics Reviews in Other Languages

    Ask the Community - Quest Diagnostics

    Does quest on samaritan san jose accept walk in folks on saturdays?

    They ACCEPT them, they rarely see them though. If a walk-in can't suffer through a two hour wait Quest finds them unworthy of service.

    View All 3 Questions

    Review Highlights - Quest Diagnostics

    You register on an iPad as you enter and the waiting room was quite large.

    Mentioned in 2 reviews

    Read more highlights

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    Hunter Laboratories

    Hunter Laboratories

    (4 reviews)

    P.S.S. ( Premium Stool Sample )…read more.... I checked with my doctors who wrote the lab requisitions for the tests described in my review from 1-9. There was NO request for a stool specimen. It was transcribed incorrectly by the Lead Technician on duty. As I suspected, the doctors wanted the usual and customary urine sample. I will subtract as many stars as possible from the previous 2 star review. There are other labs open on Saturdays and I will begin a search for one covered by my health insurance without the name "Hunter Labs" on the front door.

    First visit went fine. The guy was very nice. They had some trouble finding the codes for the blood…read morework I needed, because apparently the codes had just changed, but whatever, shit happens. This visit, I believe it was the same guy who took my paperwork and drew my blood. My doctor's office was a little surprised that they needed another paper in addition to the usual California genetic screening form, but they sent it over and everything seemed fine. The guy was very nice and fast with the paperwork, especially since I was having an ADD day where I couldn't remember anything and I was pretty frustrated with myself at that point. He did everything he could to get me taken care of quickly, which I appreciated. The problem came afterward. I was distracted a bit by my almost-3-year-old and didn't hold still enough, so I kind of expected the soreness in my arm afterward. It didn't get better, though, and about 6 hours later I noticed a red line about half an inch long coming from the site of the blood draw and going toward my hand (this is a sign of an infection, for those who don't know). The next day I developed a bruise about 2 inches long. As I said, the bruise may have been my fault, but the infection definitely was not. That's enough for me to give 1 star and never go back.

    Mammography Specialists

    Mammography Specialists

    (101 reviews)

    I really appreciated that I didn't wait long to get in for my mammogram. Great! But the woman…read moreproviding the service was seemingly in a hurry and wasn't very thoughtful in the way she was managing my breasts. "This is my body and you are not handling it as if I am a living person." That's the bad part. I didn't say that but it sure felt like that. I didn't voice my feelings when I felt there was too much pressure. She would get feisty at times like I was supposed to know which way to face, where to put my arms, etc. it seemed odd to me that she shared the mammograms immediately afterward. Asking if I normally have dense tissue. Um okay, isn't the radiologist the one to make decisions to discuss further testing like an ultrasound. If I didn't know any better, I would have been freaking out. But I know I have dense tissue. So to me, that was out of line. When I left the lady at the front desk had a huge bouquet of yellow roses that were individually set up for a patient to take. She offered me a yellow rose and yes of course that was a nice touch after having dealt with the other woman doing the mammogram. Plenty of parking.

    Billing is rude and will only email and not talk over the phone. They told me in an email "tmi ",…read morewhich is rude. They billed me for services a year ago, so I paid. Then, they billed me again for 2 years ago. I asked why I'm being billed from two years ago and they blamed the front desk. Their communication skills are poor and I'm never going here again. They never told me that my insurance doesn't cover 3D imaging, until this year. I've had cancer and don't even get me started on why insurance won't cover 3D!

    Quest Diagnostics - laboratorytesting - Updated May 2026

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