Khan helped me today and was patient, kind and thoughtful. I really appreciate her help today as I…read morewas anxious getting last minute blood work completed. I couldn't have done it without her help! She's a gem!

Avoid if you use a wheelchair. It's unlikely you'll even be able to enter the lab…read more TLDR: * There's no space for a wheelchair in the waiting room with 6 chairs for non wheelchair users, so you'll have to wait outside. * You'll only be able to fit through the hallway if your chair is very skinny AND if they move things out of your way. With the wheels my manual chair is less than 30 inches wide, and if my chair had been an inch wider I wouldn't have been able to make it (even with the 5 point turn) * They may try to replace the things they moved to let you get by, effectively blocking your entrance/exit. I went to get lab work done here today and had to wait outside because my wheelchair didn't fit in the lobby. It would have fit if one of the chairs had been moved. I just barely fit through the hallway, and they had to move a box for me to do a 5 point turn to get to the room where they draw blood. Once I got past the hallway, they replaced the box and effectively locked me in the back room with no way out. I said "can you keep the hallway free? If there's any sort of emergency I would be stuck, and even if there isn't, it makes me uncomfortable to feel locked in this room." The woman who had just replaced the box in the hallway said "we don't have the space." I responded and said "It's not my fault that you don't have the space for people like me. Can you please leave the hallway free so that I can have a way to enter and exit the building?" After she giving me a rude look while moving the box back out of the hallway, she walked up to where I was starting to transfer out of my wheelchair and said "you need to move. You're in my way" and pointed to a cart behind my wheelchair that I hadn't seen. I again, said, "It's not my fault that you don't have space for people like me" (a phrase I've learned to memorize as someone in a wheelchair who is frequently harassed for "being in the way") and followed it with "I'll move it where I can, I would just ask that you please don't touch it, because it's incredibly expensive and people who don't know how it works could break it" (the one star instead of zero is because they did what I ask and didn't touch my wheelchair). There was nowhere at all for me to put my wheelchair without it being in her way, so I removed the footrests, and pushed the chair as close to the wall as possible right in front of the lab chair and propped my own legs up on my wheelchair along with my keys, wallet, phone, and footrests. The phlebotomist drew my blood in silence, and I left through the back exit while they replaced the box that had blocked my way in. I don't think I've reviewed anything in the last 10 years, (even with all of the awful experiences I've had with accessibility now that I use a wheelchair), but there's something particularly dehumanizing about paying $150 to get lab work done at a medical facility (that should be equipped to at least let wheelchair users enter the hallway, if not wait in the waiting room) only to have to wait in the heat, wait for a path to be cleared, and told that they have to block my entrance and exit because they "don't have the space" to make sure that I can get safely in and out of the building.

I came to this Labcorp location for the first time after an appointment upstairs at Unio Specialty…read moreCare. The convenience is great, but the experience itself could have been much smoother. I arrived with a lab order in hand, only to be told that two tests required Labcorp-specific test codes. I went back upstairs to my doctor's office, where they added CPT and ICD-10 codes. When I returned, the staff member still claimed she couldn't find the tests, even with that information. As the waiting room filled up, I had to call my doctor's office again to get the exact codes--codes that were pulled from Labcorp's own system. This back-and-forth could have easily been avoided. While my doctor's office was responsive and helpful, the experience at Labcorp was not. Patients should not be responsible for resolving communication gaps between providers and labs. What happened today is not only discouraging, but also make an already stressful process even more frustrating.

Bottom line the gal did a good job drawing my blood, but they are not very friendly there. The…read moreplace was not that busy so I got in and out very fast but there's not much parking. After she drew my blood, I went to the front desk to see if I needed to pay or anything and she asked me have you been helped? And she was the one that drew my blood lol.

Using them today, as an outpatient, I found the staff to be professional and courteous. One thing…read moreto understand about this lab: you don't register for your lab test at the lab itself. The lab staff are focused on taking samples and running tests. You must "sign in" at the hospital main registration. On weekdays, this is near the front door of the hospital, not far at all from the lab, so it's convenient. On the weekends, however, the front registration desk is closed. Instead, you register for your lab test at the ER department. This is at the opposite end of the hospital down a very long corridor. If walking a distance is not a problem for you, it's a good bit of exercise. If you are mobility challenged in any way, and you are going to the lab on the weekend, you may want to do a two-step process. Drive to the ER, register, go back to your car and navigate on city streets to the front of the hospital, park again, and go get your lab work done.

From the owner: Our highly trained professionals provide expert analysis to assist doctors in diagnosis and…read moretreatment planning.

I had an appointment and yes, the wait was long because they only have one person managing…read moreeverything. The company needs to do a better job with having adequate people. The girl at the front today was calm, helpful and tried her best dealing with incompetent people who kept badgering her. This one lady who just didn't care made the energy in the waiting room unbearable because she didn't get her way. I recommend booking an actual appointment and not asking the same question of "am I next" every 5-10 minutes when we clearly see one personal managing bloodwork and the check in process. Also, Labcorp, give your employee a raise or assistance. 5 stars for the lady helping everyone, 1 star for the company for not being organized.

I had a very easy and pleasant visit with Sital. I often get bruised from blood draws, but you…read morecan't even tell I had one. No pain and no bruising. She was wonderful. She was professional and very nice.

I guess today was my lucky day. I was in and out in about 15 minutes. I only waited around five…read moreminutes without an appointment on a Thursday morning around 11 a.m. Everyone was super friendly and helpful. Definitely the best Labcorp experience I've had so far.

I never received my Lab Test results even after 12 days. I had to reschedule my Doctor appointment…read moreto a week later. I tried calling this facility at least 10 times, but no one picks up the phone. I called my Doctor's office and they did not receive any results either. I then opened an online account, but no results there either. I think my blood was sent to a black hole, and I doubt if I ever will get results. So don't waste your time and don't take the risk of the overworked staff screwing up the blood draw. If they don't have time to pick up the phone, you can only imagine how overworked they are. I would even worry if they use clean needles and equipment or if they don't have time to wipe down any surfaces.

I usually get my blood work done here and I haven't had anything negative to say. However, there is…read morea currently a new employee here that was a little rough when she took my blood test. And she was a little rude. Not sure if she was in a rush to go home because it was near 5 pm, but she made me feel really uncomfortable. I had a bruise for a week after my blood test and have never had one before in my entire life when I get my blood test done. Unfortunately this is the closest near my house, but my only request is that I hope she is a little more gentle and cautious when she takes blood from the patients that walks in.

Won't be back here. Location is unorganized and short staffed. Person who's entering your…read moreinformation is also the one taking blood/urine samples or whatever tests are administered so they're scatterbrained and will mix up your paperwork then give you the wrong glucose drink so you have to come back for a redo. Do not go here unless you enjoy wasting time and having incorrect lab work done.

Excellent service and explained things well. She even told me I could call her after hours to if I…read morehad any questions.

I had such a great experience with Norah! (concierge…read moremedicine is the best!) From the moment I walked in, the office felt so welcoming and honestly super cute decor! They offered me water and snacks while I waited. I called and they were able to fit me in for an appointment ASAP rather than having to wait months to get seen by a provider. She's incredibly sweet and took the time to explain everything clearly without making me feel rushed. She's also available by text to answer random questions ( I was at store and forgot the supplement's she recommended and I got a quick response). I felt comfortable and heard throughout the whole visit. Definitely recommend if you're looking for someone who is both professional and genuinely pleasant!

The young lady was super sociable and sweet. She was fast and I had the best experience with a…read morelovely lady named Dipali. She was so kind and patient. She has a beautiful bedside manner and not once did I feel the needle ~ when she first inserted it and when she removed it.

Function Health diagnostics brought me here. A blood draw is similar to a visit to the…read moredentist...you do it because you have to, and with a sense of dread. This experience was actually as pleasant as they come. Checkin in self service and the person who did the draw was very pleasant and professional. Easy peasy.

Make an appointment weeks in advance to get the time you want. It's very hard to attempt to walk…read morein because Quest is very busy for the most part. I've had a good experience with 99.9% the phlebotomist.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

I really appreciated that I didn't wait long to get in for my mammogram. Great! But the woman…read moreproviding the service was seemingly in a hurry and wasn't very thoughtful in the way she was managing my breasts. "This is my body and you are not handling it as if I am a living person." That's the bad part. I didn't say that but it sure felt like that. I didn't voice my feelings when I felt there was too much pressure. She would get feisty at times like I was supposed to know which way to face, where to put my arms, etc. it seemed odd to me that she shared the mammograms immediately afterward. Asking if I normally have dense tissue. Um okay, isn't the radiologist the one to make decisions to discuss further testing like an ultrasound. If I didn't know any better, I would have been freaking out. But I know I have dense tissue. So to me, that was out of line. When I left the lady at the front desk had a huge bouquet of yellow roses that were individually set up for a patient to take. She offered me a yellow rose and yes of course that was a nice touch after having dealt with the other woman doing the mammogram. Plenty of parking.

Billing is rude and will only email and not talk over the phone. They told me in an email "tmi ",…read morewhich is rude. They billed me for services a year ago, so I paid. Then, they billed me again for 2 years ago. I asked why I'm being billed from two years ago and they blamed the front desk. Their communication skills are poor and I'm never going here again. They never told me that my insurance doesn't cover 3D imaging, until this year. I've had cancer and don't even get me started on why insurance won't cover 3D!