Extremely quick, polite, and efficient. I signed in to get blood at 7:44 and was out of there by…read more7:56. This was my second time going to this location, and it's going to be my go-to from now on.

Oops! My 4 star review was ACTUALLY supposed to be for the LabCorp 2 blocks down from THIS…read morelocation! I wanted to give 4 stars to the nice, friendly helpful ladies at 15251 National Ave, Los Gatos, This location there's an incredibly rude older lady behind the desk with an accent. She wanted me to stand to the far side of the window, where a rather tall gentleman was sitting and his legs were so long, if I was in front of that portion of the counter top, my legs would have been in between HIS LEGS! This place was 45 mins behind AND I had an appointment! I was honestly about the leave, when a nice lady called me up to get my blood drawn. I was in/out in 8 mins after that.... But I'll never make the mistake of going to this location AGAIN! 2 stars!!!! They helped me, and had AC! One star for each of those attributes! Nothing positive for their customer service!

I came to this Labcorp location for the first time after an appointment upstairs at Unio Specialty…read moreCare. The convenience is great, but the experience itself could have been much smoother. I arrived with a lab order in hand, only to be told that two tests required Labcorp-specific test codes. I went back upstairs to my doctor's office, where they added CPT and ICD-10 codes. When I returned, the staff member still claimed she couldn't find the tests, even with that information. As the waiting room filled up, I had to call my doctor's office again to get the exact codes--codes that were pulled from Labcorp's own system. This back-and-forth could have easily been avoided. While my doctor's office was responsive and helpful, the experience at Labcorp was not. Patients should not be responsible for resolving communication gaps between providers and labs. What happened today is not only discouraging, but also make an already stressful process even more frustrating.

Bottom line the gal did a good job drawing my blood, but they are not very friendly there. The…read moreplace was not that busy so I got in and out very fast but there's not much parking. After she drew my blood, I went to the front desk to see if I needed to pay or anything and she asked me have you been helped? And she was the one that drew my blood lol.

Using them today, as an outpatient, I found the staff to be professional and courteous. One thing…read moreto understand about this lab: you don't register for your lab test at the lab itself. The lab staff are focused on taking samples and running tests. You must "sign in" at the hospital main registration. On weekdays, this is near the front door of the hospital, not far at all from the lab, so it's convenient. On the weekends, however, the front registration desk is closed. Instead, you register for your lab test at the ER department. This is at the opposite end of the hospital down a very long corridor. If walking a distance is not a problem for you, it's a good bit of exercise. If you are mobility challenged in any way, and you are going to the lab on the weekend, you may want to do a two-step process. Drive to the ER, register, go back to your car and navigate on city streets to the front of the hospital, park again, and go get your lab work done.

From the owner: Our highly trained professionals provide expert analysis to assist doctors in diagnosis and…read moretreatment planning.

I was a bit scared to get my blood drawn because I've had my fair share of inexperienced nurses…read morethat leave me with a huge arm bruise but I'm so happy with the experience that I had at LabCorp. It was efficient with the QR Code check-in system and I was the only one there at 9 AM (my appointment was for 9:15 AM but they tell you to arrive 15 minutes early like most doctor appointments) and was able to be helped right away. I'm so glad I had the nurse that I did. She was friendly and did mention that my vein was a bit deep but did a massage to help see if she could bring it to the surface. The process was quick and painless, and would definitely come back for future blood work! ~~Parking: The lab is located in a shared plaza and it could be difficult to find parking depending on the time you arrive, but it did look like there was parking in the back of the complex as well. ~~Service: Great, the nurse made me feel at ease and was very kind. ~~Best Part: Happy to report that I didn't end up with a bruise.

Awesome place!! Just…read morehad Diana take my blood sample. First time ever it was painless! Normally you feel a little jab or poke or prick, but nothing what so ever! Diana is awesome and caring at taking your sample! The office is friendly and very comfortable! I'll be scheduling my appointments here from now on and request Diana if possible

I guess today was my lucky day. I was in and out in about 15 minutes. I only waited around five…read moreminutes without an appointment on a Thursday morning around 11 a.m. Everyone was super friendly and helpful. Definitely the best Labcorp experience I've had so far.

I never received my Lab Test results even after 12 days. I had to reschedule my Doctor appointment…read moreto a week later. I tried calling this facility at least 10 times, but no one picks up the phone. I called my Doctor's office and they did not receive any results either. I then opened an online account, but no results there either. I think my blood was sent to a black hole, and I doubt if I ever will get results. So don't waste your time and don't take the risk of the overworked staff screwing up the blood draw. If they don't have time to pick up the phone, you can only imagine how overworked they are. I would even worry if they use clean needles and equipment or if they don't have time to wipe down any surfaces.

I usually get my blood work done here and I haven't had anything negative to say. However, there is…read morea currently a new employee here that was a little rough when she took my blood test. And she was a little rude. Not sure if she was in a rush to go home because it was near 5 pm, but she made me feel really uncomfortable. I had a bruise for a week after my blood test and have never had one before in my entire life when I get my blood test done. Unfortunately this is the closest near my house, but my only request is that I hope she is a little more gentle and cautious when she takes blood from the patients that walks in.

Won't be back here. Location is unorganized and short staffed. Person who's entering your…read moreinformation is also the one taking blood/urine samples or whatever tests are administered so they're scatterbrained and will mix up your paperwork then give you the wrong glucose drink so you have to come back for a redo. Do not go here unless you enjoy wasting time and having incorrect lab work done.

Excellent service and explained things well. She even told me I could call her after hours to if I…read morehad any questions.

I had such a great experience with Norah! (concierge…read moremedicine is the best!) From the moment I walked in, the office felt so welcoming and honestly super cute decor! They offered me water and snacks while I waited. I called and they were able to fit me in for an appointment ASAP rather than having to wait months to get seen by a provider. She's incredibly sweet and took the time to explain everything clearly without making me feel rushed. She's also available by text to answer random questions ( I was at store and forgot the supplement's she recommended and I got a quick response). I felt comfortable and heard throughout the whole visit. Definitely recommend if you're looking for someone who is both professional and genuinely pleasant!

This Quest Testing center was amazing! They started the day off on time. They also were able to…read moreanswer a question on whether a glucose lab was available the minute I walked through the door. They also were constantly updating people the amount of appointments there were for the day and whether they were on time (which they were). They also took me in for a 2 hour lab as a walk-in despite a full schedule 5 minutes in. They were also very friendly and checked in on me often as I was doing a 2hr glucose lab. I really enjoyed my experience here.

Function Health diagnostics brought me here. A blood draw is similar to a visit to the…read moredentist...you do it because you have to, and with a sense of dread. This experience was actually as pleasant as they come. Checkin in self service and the person who did the draw was very pleasant and professional. Easy peasy.

I really appreciated that I didn't wait long to get in for my mammogram. Great! But the woman…read moreproviding the service was seemingly in a hurry and wasn't very thoughtful in the way she was managing my breasts. "This is my body and you are not handling it as if I am a living person." That's the bad part. I didn't say that but it sure felt like that. I didn't voice my feelings when I felt there was too much pressure. She would get feisty at times like I was supposed to know which way to face, where to put my arms, etc. it seemed odd to me that she shared the mammograms immediately afterward. Asking if I normally have dense tissue. Um okay, isn't the radiologist the one to make decisions to discuss further testing like an ultrasound. If I didn't know any better, I would have been freaking out. But I know I have dense tissue. So to me, that was out of line. When I left the lady at the front desk had a huge bouquet of yellow roses that were individually set up for a patient to take. She offered me a yellow rose and yes of course that was a nice touch after having dealt with the other woman doing the mammogram. Plenty of parking.

Billing is rude and will only email and not talk over the phone. They told me in an email "tmi ",…read morewhich is rude. They billed me for services a year ago, so I paid. Then, they billed me again for 2 years ago. I asked why I'm being billed from two years ago and they blamed the front desk. Their communication skills are poor and I'm never going here again. They never told me that my insurance doesn't cover 3D imaging, until this year. I've had cancer and don't even get me started on why insurance won't cover 3D!