My partner is a patient of Dr. Hess and I have been involved in scheduling and attending his…read moreappointments for almost 1 year now. First off, the staff is wonderful. They make us feel important and always make sure we get what we need. They have gone the extra mile for us more than once and seem to always recall our names. Dr. Hess is a brilliant doctor who speaks to people on an individual and thoughtful basis. He has helped my partner tremendously with his condition and helped him to understand his condition better. My partner is not an easy person to work with so this is an exceptional feat. I credit Dr. Hess and his office for the invaluable help of rehabilitation and sense of reassurance he has provided my family.

I've been taking my mom to see Dr. Hess for years now. She loves the care she receives. So do I…read more About 2 years ago he suggested Botox treatment for her severe migraines. Since starting these injections her migraines have lessened 3 fold. She no longer suffers as she did. He always takes the time needed to listen and research any avenue necessary to help. This is surely the guy to see. I can't speak for others but to say I hate to see an excellent doctor such as Hess get a bad review because of clinic practices he cannot control. This guy is awesome.

dr.marland is a great doctor. he took alot of time with my father . he answered all concerns. very…read morehappy with him

I am shocked to discover that Charles SHEPTIN, M.D. of this medical group has no record of…read moremalpractice litigation. My father was admitted to the hospital with pneumonia by this physician: he was an active 80 yr old- an otherwise strong,independent & healthy individual with no chronic conditions. He walked into Good Samaritan to be admitted, however, needed to be carried out 10 days later when discharged. This doctor made himself absoulutely unavailable to family despite our daily presence & multiple requests to speak with him. On the third day I located dr. sheptin, introduced myself & stressed my concern for needing to speak with him. Concerns heightened with each day as my father was becoming weaker and clearly sicker. SHEPTIN's direct quote back to me was, " Yes, I know who you are. The reason you havnt been able to reach me is because I have been busy saving lives ! If you think your father is going to die, He's NOT, so . . . is there anything else ?! " Within hours of being discharged, paramedics were needed & he was rushed to San Jose Medical Center. In ER he was diagnosed with four separate conditions that made him a candidate for intensive care- dehydration ( his tongue was black), malnutrition ( lost 20 lbs in 10 days in hospital) glucose of 600 (primary treatment prescribed had been mega steroids) & was sepsis with pnuemonia. Despite incredible care and concern by the staff at S.J. Medical Center my father died. Confirmed by all treating physicians at S.J. Medical Center, these conditions did not originate within a few hours after his discharge. He was clearly a victim of "Bad Medicine", aka, Charles Sheptin .

When I lived in the area, this was my son's pediatrician. I was soo sad when we moved and changed…read morepediatricians. She is so caring, friendly, knowledgeable and accomodating. Being a first time mommy, I called her for everything. She promptly returned my calls and even gave me same day appointments to calm all of my worries. Looking back, I feel foolish for being so dramatic, but I definitely am grateful to Dr. Jacobsen for all of her assistance.

Looking for medical treatment? Do not go here. Dr jacobsen is great, I cannot speak in the same…read moreterms for the other doctors. Very unprofessional , does not follow rules and regulations set forth by the U.S or state of California, which is worrisome for your children's health. The staff is very unprofessional , does not wear any personal protective equipment, which can lead to progressive infections. Very unknowledgable and can not seem to answer basic medical questions. Texting on there phone while dealing with patients as if it was there main priority on a "Professional" work day. talking about there personal life's out loud while dealing with patient care. Not to mention violates the most important rule in medical care which is HIPAA (health insurance portability and accountability act) which is meant to protect patients right to privacy. The medical assistant front office and the male dr which his name is out of question, does not have the appropriate training to deal with young children. Facial gestures speak louder than words. Judge for yourself while entering the perimeter the Ora is unprofessionally negative. These are just my opinions and facts about the office . If you where to ask me falsification of documentation , inappropriate care and professional maturity is not being met. I would rate this office below 1 star .

Dr. Su has been my primary care physician since 2015 and I couldn't be happier. He really cares his…read morepatiences and helps them no matter what. He understands the struggles of his patiences who comes from different cultural backgrounds. He helped me to take control of my life back and I cannot thank him and his assistant Debbie enough for that. It's great to know someone cares your health as much as you.

I can't give Dr Wells a bad review because she is super nice and her nursing staff is on top of it…read more I *can* give her a so-so review since my experience hasn't been stellar. I've had some serious health concerns that ramped up last year to a pretty scary-critical point. Dr Wells wasn't quite as concerned as I might have hoped and I had to self-refer myself out of PAMF finally to see a good specialist after wasting three months bouncing around the various PAMF offices she sent me to, all the while getting sicker. She's good for basic care but if you have a serious situation or complicated symptoms, it's not a sure bet she'll know what's going on or where to send you. She also doesn't really follow up once you start seeing people outside PAMF, even if your reports are continually sent back her way... so I'm not really seeing the point of keeping her as a PCP.

Dr. Wells was my primary care doctor for 4-5 years, and she was fantastic. I only switched doctors…read morebecause I moved outside the area and also had to switch insurance providers. For two years, I traveled from SF to Los Altos for my appointments because I liked her that much. Dr. Wells always made me comfortable, I never felt rushed, and remembered me every time I saw her. Most of my appointments were routine, but I did have a few conditions come up in that time for which she promptly got second opinions, as well as referred me to specialist. I had no complaints with Dr. Wells, and really wish I could still see her as my primary care doctor!

Dr. Pittson is our sons' fantastic pediatrician and I recommend him wholeheartedly! He has the best…read morebedside manner and is very thorough. Our older son loves him and doesn't even mind going to the doctor to get shots. Our baby needed to have some minor outpatient surgery and a few days after the surgery, Dr. Pittson sent us a handwritten note wishing all of us well. I always feel deja vu when I come to the office because I was a patient here when I was a kid. All the nurses are fantastic and you are in and out of there lickety-split -- no milling around the waiting area catching bugs from the other sick patients.

We're glad to find Dr Pittson for my 2 boys when we moved to Palo Alto last year. My boys like…read morehim from first visit due to his funny manner. He is very patient and takes the time to listen to parents questions and answer them in details. We never feel rushed in our visits. He also replied all our phone calls and was very patient on the phone too. That being said, I believe most of our visits went over the allocated time. We're sad that Dr Pittson is leaving the practice to join one which charge monthly fee. However, I respect his decision and disagree for giving him low rating as a result of this.

I never get to see my doctor they're always giving me different people. It's like Jack-in-the-Box…read moredrive-through and you're out. They don't even give a care about you when I used to go to Dr Pellegrin in Los Gatos he actually cared about you. Stanford family medicine Samaritan Los Gatos doesn't care one bit about you. I was seven minutes late to my appointment and they wouldn't see me. Do you know how many times I have waited for doctorsI couldn't believe it. I really needed to see the doctor and they wouldn't see me told me I had to reschedule. It's not the same as it used to be that's for sure Dr don't care like they used to. Be aware they don't even read your chart before they prescribe you medicine. One of the other doctors was trying to prescribe me anti-inflammatories and I'm not allowed to take them due to other health issues. I will not step foot back in this office ever again.

I was treated by Dr Norman Woods for over 25 years. Samaritan Family Practice has lost many…read moredoctors. Some moved others retired. I heard good things about Doctor Rena Shah. I chose her for my new GP. She has been just great. As a senior she has helped me so much. She is always reachable and her bedside manner is the best. She has answered all my questions and done a great job. So many left that office but she remained I am so thankful.It has been over a year and we have a wonderful rapport. She is empathetic and so very knowledgeable. New doctors have come in. I don't care to see anyone else. She is fine with tele appointments. There are days I need that. I know she would be great with all ages because she is so well informed. I feel so fortunate that I found her.She has many satisfied patients. I hope she stays here. It would be impossible to replace her. Her office is located across from the car dealerships. There is never a wait longer than a few minutes. She is a good listener and never rushes me. That is important to me. Dr Shah cares about her patients.

It went better than I expected. I got in fairly quick and the staff was organized. The doctor asked…read moresome direct questions and really seemed to listen. They also went back through some past notes which showed they were being thorough. I liked that they didn't make it seem like everything was urgent but still took it seriously. They made some suggestions and left the door open for follow up without pressuring anything. The environment was calm and everyone I spoke with acted professional. It felt like a good balance of efficient and personal.

I stand by my earlier review--Dr. Devlin is a wonderful chiropractor--professional, helpful, and a…read moregood listener. Each time I've had to have a series of treatments--usually because someone has hit my car and some part of me has not been happy--I have always felt much better by the time we're done. I noticed that someone on FB said that Dr. Devlin had closed her office, but that's not true. She can see me either at an office or she can come to my house in her van which is fully equipped for all treatments. I really appreciate her flexibility so much.