This was my first time coming to this lab. When I arrived, a very clean office greeted me along…read morewith who I *thought* was the really cool receptionist, but turned out to be the really cool *phlebotomist*. I just want to say that Brittneey performed one of the quickest, most pain free blood draws I've ever experienced!! I spent a grand total of about 15-20 minutes in office and had a very pleasant conversation with Brittneey, who really put me at ease about everything and impressed the heck out of me with her skills (so dang fast!!). I definitely want to come back to this location the next time I have to have any kind blood test done...or just to get a B-12 shot. The other phlebotomist I was on the phone with the day before I walked in - you can do that here, but appointments are highly suggested, I would think - was very professional and handled my cold call very efficiently. All in all, I had a *great* experience.

Jessica is amazing!!! My mom and my family have the history of having hidden veins, so it's been…read morevery hard to find the vein to take blood. Having a blood test has been my mom's fear for years. She has a great nurse that does a great job at drawing blood so when she came here to visit and it was time to do another test for her doctor to see results, she got very nervous again. However, Jessica did everything painlessly in less than 2 minutes, which was incredible. The process of making an appointment and getting the result is very seamless. They allow walk-ins but making an appointment is highly encourage. My mom booked 8am appointment, took care of the payment, and got out no later than 8:15am. I was told the result would be available around 12-1pm the next day, but it was already emailed to me before 8am the next day. You can stop by to get the hard copy if you'd like. The office is warm and cozy. Overall I'm so happy that my mom had a very good experience here with Jessica. Thank you, Jessica, for your amazing skill and making my mom comfortable!

I was hoping I get to review after I get my results back. My lab was done on the 9th and I still…read morehaven't gotten any result even after I called and left message. On the lab draw date itself, the wait was long but the lab tech who drew my blood was good. Free parking available. Not very well labeled, it's on the upper level of the building. My procedure was delayed due to lab result being delayed.

I took my dad in for his lab work. The blood drawer started giving my dad medical advice. I…read moreintervened and stated he had a doctor and you cannot change his orders. She stated more medical advice. I asked her to stop. She came at me with an attitude and I gave it right back to her. I kept reminding her she was not a doctor. It costs $1000 to be a blood drawer. She felt comfortable giving medical advice from passing a test from memorizing answers. I stated again we are here in order from a medical doctor. This is the problem today. This person does not care for my dad or seen his bloodwork, but comfortable overriding medical orders. Who does that?

I was very impressed with how efficient this office was running the morning I visited. The…read moreemployees at the front counter managed patients with courtesy, keeping the flow of patients moving. No one in the waiting room appeared frustrated for any reason. I also found the wait after checking in to be quite short. The phlebotomist was easy to interact with, and was happy to explain specifics about my blood draw. Finally, I very happy she was able to draw my blood on her first try (yes, I've encountered ones who did not--so this is important to me!). In all, I definitely will return here to complete future lab work.

This location was stark contrast from Lakeline! Great customer service and considering I'm a walk…read morein---had to rush coming from work. And less than 5 minutes wait! Very organized and their clinic was clean. Lots of parking. Great skill, the phlebotomist was very gentle it hardly felt like a lab draw. If u have to go to a lab---I recommend this location :)

Very under staffed only one person trying to do all of the work. I feel bad for the solo employee…read more People waiting for 2+ hours, not a way to do business.

If you need lab work save yourself 45 min by going to another location. Really disappointed on the…read moremanagement. Walked around for 39 min because there's no indication of where labs need to be done. No one in here give you direction of where to go. I came here hoping it would be more precessional service than a Walgreens. Mistake.

Checked me in, drew my blood, and then told me they could not perform one of the two tests on my…read morelab order (isoPSA). However, when I checked in, the attendant verified with another person that they did perform that test! Now I have to go to a second lab!

I got there at 7:05 for bloodwork and did not get my blood drawn until 8:25. It was not that…read morecrowded and at nobody was called back until at least 7:45. If you open at 7:00 and all you have are people to check you in and nobody to do the actual work then do not open at 7:00.

I get most of my pathology work done at this location which is conveniently located down the hall…read morefrom my physician. I have recurrent labs that must be done so having a great location & fast results is important. The staff that checks you in and the folks who draw the labs are great. You get in and out quickly and it's painless on my easily overstimulated brain, my veins, and arm. The friendly staff that checks you in is the cherry on top. They always are friendly and smiling. Although they close earlier than other CPL locations, I prefer to come here for the reasons noted in the review and because other locations have lost my tubes, took the wrong labs, and just were unhappy to be working. This location is amazing and worth prioritizing to accommodate their hours. I love that they get everything right the first time around! Thank you Wyoming Springs CPL!!

This has got to be the worst location with the most inept leadership and training, they can't…read morefigure out the correct amount of blood to draw so they have you come back the same day and it's such an inconvenience. Poor training.

Have been here multiple times this year for many different kind of lab work. Their check in process…read moreis super easy, they are very efficient and the results usually get uploaded into your portal within few days. All the ladies that draw your blood are so nice and friendly.

My wife came here to do blood work and they did good job with no pain on blood draw! It's a good…read moresign of good service! Keep up the good work, cheers

We went in to get a sore throat checked and cough. The checkin line was extremely long. There were…read moreonly 2 people working the front desk. We waited about 10 minutes after check in to be called in by the doctor. Doctor came and said everything is fine. Told her about the nasty cough and then she check his lungs again more intently. Tested hi. For strep and sent us home. From check in to exit was total 30 minutes. By the time we got him the result was in and prescription sent to pharmacy. No one called us to discuss the result or that there is a prescription to pickup. Neither the nurse or doctor asked us how we were or greeted us. Quite transactional. Super wired.

ARC has never shown me they care or listen to what is wrong. Ask for help and they pass you off…read more Have tried for years to get a PCP but no one takes new patients. After 10+ years I have decided to cut ties between them and me and my family. I will never waste another dollar at ARC to not get any help. So if you want a difficult, unfriendly experience, that leaves you feeling worse than you came in, ARC is for you!

Had to give blood for wellness check up. The process was quick and easy. The ladies up front were…read moreso happy and nice made me smile. The lady that took my blood was also nice and did an amazing job sewing two tubes of blood. No pain and out in 15 minutes. This place was clean and overall great experience. Thank you to everyone there for making my visit so easy!

Urdanka is the most amazing phlebotomist. As someone who has to have labs frequently, I'm…read morestill...and always will be...get nervous prior to draws. Urdanka knows me, calms me, and successfully gets vials with barely leaving a mark on my arm. I've had several horrible experiences before; multiple attempted jabs, bruise the size of an orange, etc. (including at an oncologist's office!). Using CPL is also very convenient. They don't take appointments, so just walk in. All of my physicians can send orders to one place, so its "one stop shopping" so-to-speak. The read return times are also record fast. And, CPL recently created a "patient" portal that provides easy access to your results without having to be contacted by your doctor. To address a few comments/complaints some others have made: Yes, there is usually only one person in the office. If that person is with a person they are not able to answer the phone. I advice employing a little patience. Someone will pick up. Simply call back. After using this location for almost five years, I have NEVER seen more than two other people waiting...never. I have never spent longer than 20 minutes from start to finish. Color me perplexed. As a [unfortunate] "regular," I HIGHLY RECOMMEND.

Unfortunately I am a frequent visitor to ARA and should get frequent MRI miles! ARA is absolutely…read morethe best place I have any imaging studies done. No waiting, front desk very friendly and efficient, the techs and staff are very knowledgeable, professional and explain things along the way and answer any questions. They re extremely good! -Paul C

I have (unfortunately) had to have many scans at this location and each time they gave exceeded my…read moreexpectations. They're always on time, kind and courteous, and get me in and out quickly. If you need imaging done, they are top notch. They also provide you with your results quite fast!