I stopped in after work on a Saturday. The time was around 5:30 which was right before they close…read more When I first got into the lobby, I wasn't greeted at all. I felt very unwelcome. I had to beg the girl at the front to even talk to me. I was very sick. I have had those symptoms before, and I knew that there was a problem. I had a fever, chills, and many other feelings which made me think that I had the same sickness from before. I even left work early. I never do this. The staff began to rush me through my initial paperwork by saying "are you finished yet"? I was then quickly rushed into the examination room. The doctor, Dr. Meyers, a pleasantly plump female who wasn't pleasant at all; looked at me for less than a minute. She then said "There's nothing I can do for you. If you get worse, go to the hospital". I begged her for antibiotics. She told me "no": I knew I had this sickness before and needed antibiotics fast. I was then brought discharge paperwork. Dr. Meyers told me to sign it so she could go home. I told her I am sick and begged one more time for medication. She told me to go to the hospital again. I then asked for my $87 co-pay back. The fraud Doctor told me she can't give me my money back even though she told me she "wouldn't help me". Then, I told her to stick the discharge paperwork up her ass. I did not sign it, and began to walk out. I was practically chased out of the waiting room, as they told me to get back here and sign my discharge paperwork. After having the worst medical experience of my life, I canceled the $87 charge on my credit card. The next day, I went to Temple Hospital because my symptoms got worse. The Doctors there are pros. They told me I could have died if I didn't get the proper treatment. Temple is amazing. They save lives, and definitely saved mine. Pioneer, on the other hand, just wants collect money without abiding to duty to act.

I checked out this place this weekend. I was having some health concerns and knew I wouldnt be able…read moreto get into the doctor's office but didnt think it was quite serious enough for the emergency room. The office was very clean, up to date equipment and services from what I could see. The staff was very nice and professional for the most part. I thought some of them were a little casual for my taste. Some of the conversations that were going on in ear shot didnt seem like the kind of stuff that should be discussed around customers/patients. Other than that I was pleasantly surprise at the care and speed. I had to get chest x rays. They did them right on sight, wrote me a script, sent it electronically to my pharmacist and called me with the results of my x ray before i had even gotten home. So definitely happy with the overall experience.

I was very impressed by this place. Check-in was quick and easy, we were called in about 5 my…read moreminutes after we sat down. Nurse was quick and efficient. The doctor was quick and knowledgeable, also sympathetic. The longest wait was the 20 minutes it took for my son to produce a urine sample. We were in and out in less than an hour, based on my ER visits I thought it would take 3-4 hours. I highly recommend this place.

The whole experience was honestly insane and incredibly frustrating…read more First, the out-of-pocket cost was $295, which feels exorbitant compared with other urgent care locations in the area. More concerning was the lack of attention to why we were actually there. We explained my daughter's symptoms and the reason for the visit at check-in, yet once we were seen, they seemed to have no idea why she was there or what we had already told them. That was a huge red flag for me and made it feel like no one was actually paying attention. After paying nearly $300, we were offered very little in terms of help or a solution. We were essentially told to go to another urgent care because they didn't have the test she needed. What made that especially frustrating is that a basic urgent care right down the street did have the test. We only chose this location because it was the only place open that late. If a facility is going to charge this much for an urgent care visit, I would expect better communication, better attention to the patient's symptoms, and at the very least a clearer understanding of what services they can actually provide before taking someone's money. Unfortunately, I would not return.

Friendly receptionist, genuine female NP seemed to truly care. We came for a Dr's note for school…read more The receptionist told us we could even come back another day to request a note for the days of school missed, so that was nice to know. We weren't sure what Highmark PCP would cover, said $15 for PCP but nothing for urgent care. Turns out it was only $15 for the urgent care as well. At the time we came there were only a couple people in the waiting room. We didn't have to wait too long. It was a a pleasant experience and we will continue to go back!

Facing a couple different issues that I knew my Dr would have to send me somewhere else for…read moretesting, etc. I reluctantly went to the AFC in Downingtown with no appointment. But everyone there was great from the front desk to the X-Ray tech, all very warm and helpful. Dr. Schmidt was able to give me answers in a short time, and even better able to treat all my issues with success. I would recommend this facility to anyone needing immediate care for something. Even with no appointment and a emergency crying kid, I didn't really wait that long, and once I got in, everything moved right along. Definitely 5 stars!

I've used them several times in the last 10 years, in the Glen Cove area. Good staff. Wait times…read morehave been fine. Last time was pre-covid, prob mid 2019, so not sure if things have changed at all.

I have been coming to this facility for years. Appointments are very easy to make, hardly any…read morewaiting at all and the staff is exceptionally professional and pleasant. FYI-great place for mammograms

After months of getting no more than an hour and a half of sleep because of the pain in my lower…read moreback, legs, and toes, Dr. Steve gave me an epidural. I went home and slept for 3 days, waking only for a couple hours here and there! I felt like a new person!! He took all the pain away and I will be forever grateful!!

Dr. Bruce Grossinger is excellent. KInd and attentive to his patients. Very knowledgeable. Highly…read morerecommend.

I went there with my senior-citizen dad so he could get a scan after a minor fall. Everyone there -…read morefrom the ladies at the front desk, to the nurses, were pleasant, patient and professional. The facilities are spotless, and look brand new. The wait time was very short (with online check-in), and my dad couldn't say enough good things about the place after we left. I honestly didn't know what to expect before we got there, but I was very pleasantly surprised!

I scheduled a physical today and had a great experience. The front desk staff were extremely…read morefriendly and helpful, and the whole process was quick and efficient. I've visited this location before when the service wasn't as pleasant, so it was great to see such an improvement with the staff this time.

The staff and doctors make you feel like a valued client and they do very professional work. No…read moreneed to say more, except that I highly recommend them!!

I would give it zero stars if possible. This is the letter I sent to them:…read more My husband was scheduled for a ct scan this morning WITH dye. This was fully explained upon scheduling and a lengthy conversation was had regarding this with the woman who scheduled it. I was in the office yesterday to pick up his Barium Sulfate...which was given to him because he was having a ct scan WITH dye. I again had a lengthy conversation with the woman who scanned his slip into the computer which clearly noted he was having a ct scan WITH dye. She explained all directions regarding the use of the liquid since he was having a ct scan WITH dye. Also, when I picked up his liquids yesterday I was told the ct scan was not working. Someone arrived while I was there to repair it. They woman at the desk said they would call us later that evening to let us know if all was good and my husband could come for his appointment. They did not call. I had to call them and leave a message wondering what was going on. They called me this morning and confirmed that his appointment was on and the ct scan was working. So I'm assuming they would have to look in the computer at that point and observe he was scheduled for a ct scan WITH dye. When he arrived and checked in, he overhead the workers scrambling and discussing that he couldn't have his procedure done. They were very unprofessionally discussing it as if he wasn't even in the room. They finally, after 20 minutes, advised my husband that the person who scheduled listed it without dye and there was no doctor on site to administer the dye. They said he'd simply have to reschedule or go somewhere else. He asked where else could he go and they said they didn't know, MAYBE a hospital like Chester County. This is infuriating to say the least. My husband had to drink copious amounts of disgusting fluid. He had horrible cramping and diarrhea. He hadn't eaten since the night before. I feel he received terrible treatment and the staff acted very unprofessionally. We most certainly will NOT be rescheduling here, and I will be sure to let anyone know not to go there. I will be posting this review on Yelp and anywhere else I can. The fact is they had multiple conversations with me, confirmed multiple times, scanned his prescription, described how the procedure would work (WITH DYE) and then basically tells him too bad when he shows up. Disgraceful.