Ken is the best! I have always had a fear of needles but Ken was so quick and kept conversation to…read moredistract me from thinking about it. I didn't even feel a thing.

I will only go to the Ridley Park location. They are the most professional. Ken is truly one of a…read morekind--I literally feel nothing when he draws my blood. He is always efficient and makes the experience as pleasant as possible. He is a real asset to Labcorp.

Came in for my dad who's 94 this week. Went there to…read morehopefully get an xray on his hand. Instead they said go to the ER because his heartbeat was 40 something. His cardiologist already knew that. Did we get an xray? No I'm at Riddle Hospital today. There was nothing Urgent about sending a man away walking with a cane telling him go to the ER. Took the copay of course

When I call to ask about my appointment, prescription, any other question I want to speak to the…read moreplace I'm calling. Not some shitty ass ai that can't connect me to a real person. Get rid of the dumbass call bot. Main problem is they told me I wouldn't owe any money and sent me on my way. Only to send me a bill half a month later. If they are going to lie to their patients, they shouldn't be in business.

Took family here a few times to get blood taken. I wouldn't bother making an appointment unless…read moreyou're tight on time and want priority. We usually just walk-in and get called back within 15 minutes. If you have 15-20 minutes to spare I would just walk in. Staff is always professional.

I was there twice, and I did notice strange things about needles at my first visit. I was in doubt…read moreif it was new and sterile. Today I saw used one in the box with a new ones!!! Be safe and stay away from this location! I did write a feedback to the office, hope they'll stop this biological hazard.

My experience in recent visit is very pleasant. The staff is very friendly. The place is very nice…read moreand clean and the technician what draw my blood.was very pleased and knowledgeable

I had a frustrating experience at this place. I had to go for testing that my doctor had faxed to…read morethem. Because I had to go for this testing on short notice, I had to take my two little ones with me. I went in the lobby. All the chairs were 6 ft apart. I put 3 of the chairs together so I could sit with my two small children and be within arm's reach, and turned on a show for them to watch on my phone. I made sure that our clump was socially distanced from any other chairs. A lady from the office came out and said I wasn't allowed to move chairs. She was very rude. She said "don't you know that there's a pandemic?" I tried to explain to her that moving the chairs was much safer and necessary so that my kids could be safe and quiet and not disturb the other patients. She just kept arguing with me. So I asked for her supervisor and she refused and said she is the supervisor. I asked her who she reports to and she said they weren't on site. I told her I'd be happy to wait while she got them on the phone. And she walked off in a huff. A few minutes later I was called back. The lady who called me back "couldn't find" the doctor's order and told me to go back to the waiting room and call and have them fax it. So I do, let the quest staff know it's been faxed, and wait about 20 more minutes. A little later she comes out, and say "sorry, it's not come through. You're going to have to come another day. We're open tomorrow." I know she was lying, because I have a voicemail from my doctor's office saying they faxed it to the fax number (which she read off, along with the time she sent it.) So they denied me service, and lied about receiving the doctor's order. I get that it's not fun accommodating small children, and this pandemic is hard, but I think I should be allowed to sit close enough to my own toddler who I live with (and sneezes on me all the time anyway) to keep him from falling off the chair and bumping his head! I'm not exactly sure who or how that lady thought what she was doing was keeping anyone safe from COVID! The staff here are terrible.

This place is great with workers who truly care! I usually don't like to review places like this…read more.. I honestly think saying you went to a place like a hospital it should be private or privileged info. But I admit I had to go here due to an old injury. I went in and there were many seats (spaced out for ppl who are afraid of being too close to one another) and sat down near the spot where you kind of "check-in"... There is a place where you instantly put all of your info and after you answer the other important questions, you get to sit and wait. I'd say about every 5 minutes a person gets called to be evaluated before they see a doctor. This seems like not a very involved place until you go from the desk to see a person who will help you. I had a kind person yesterday where it turned out they couldn't help me but let me know of a hospital that had the x-ray type scanning that I needed. I felt they were very kind to me. I will not forget that! If you think going to an e. r. is the best place to go then that might work. If you know somebody that knows what you need is an office or place like this then go here! Patient First makes you their priority. They have compassion and care and are willing to help. For regular medical problems go to Patient First!

Very unfortunate because the support staff, office, lab workers are excellent! The doctor who saw…read moreus was absolutely the worst medical professional we have ever encountered in our 70 some years. We both had gripping pains, diarrhea, felt sick. My husband started over a week ago. I started 4 days previous. Concerned about lettuce born pathogens, C diff in elderly, we finally went to Urgent Care. Instead of stool samples- they run up the Medicare bill with blood, urine.. ok.. A double masked rather large woman comes in. Hard to hear her thru the masks. Started telling my husband he needs CT for diverticulitis. He declines. I said we have the same symptoms. She tells me to be quiet. Says antibiotics could kill him. He says he will die. He takes antibiotics all the time. She finally gives him Flagyl. He signs against medical advice for CT & antibiotic. My turn. She says. She is not giving me anything. She doesn't like me. Because, behind the curtain, she must have heard me say, "Where the hell did she go to school?" She says, I am having heart problems. Need to go to ER for Echo right away. Need EKG. I say, no shortness of breath, can go up & down steps without problems, no symptoms? I decline both & sign her papers. It was a total waste of time for me. This woman is why Medicare is going bankrupt!

MDI is conveniently located near a lot of shopping plazas in Springfield. They have their own…read moreparking lot & have recently changed their name to Akumin. There was no one at the front desk when I arrived. It was pretty quiet & empty. After a few minutes of waiting, one of the staff members greeted me & gave me some forms to fill out. I arrived about 20 minutes before my MRI appointment time. After I filled out my forms, I waited for about 5 minutes until Brenda greeted me & told me to follow her to the MRI room. They have a room where you can store & lock your personal items with a key that you can take with you to the MRI room. Brenda was very nice & made me very comfortable. She offered me headphones to listen to music & a blanket in case I get cold. She was very sweet & accommodating. She checked in with me during the MRI to make sure I was okay. Definitely a great experience for my second MRI & y'all know laying in a tunnel-like machine for 45 minutes isn't comfortable. Haha I'll definitely come back here if I need another MRI in the future.

Can't even get anyone on the phone to see how far out they are scheduling, I've tried several…read moretimes. Can a review be less then 1 ?