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Labcorp at Walgreens

3.0 (2 reviews)
Closed 7:00 am - 2:30 pm

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Quest Diagnostics

Quest Diagnostics

(7 reviews)

My experience in recent visit is very pleasant. The staff is very friendly. The place is very nice…read moreand clean and the technician what draw my blood.was very pleased and knowledgeable

I had a frustrating experience at this place. I had to go for testing that my doctor had faxed to…read morethem. Because I had to go for this testing on short notice, I had to take my two little ones with me. I went in the lobby. All the chairs were 6 ft apart. I put 3 of the chairs together so I could sit with my two small children and be within arm's reach, and turned on a show for them to watch on my phone. I made sure that our clump was socially distanced from any other chairs. A lady from the office came out and said I wasn't allowed to move chairs. She was very rude. She said "don't you know that there's a pandemic?" I tried to explain to her that moving the chairs was much safer and necessary so that my kids could be safe and quiet and not disturb the other patients. She just kept arguing with me. So I asked for her supervisor and she refused and said she is the supervisor. I asked her who she reports to and she said they weren't on site. I told her I'd be happy to wait while she got them on the phone. And she walked off in a huff. A few minutes later I was called back. The lady who called me back "couldn't find" the doctor's order and told me to go back to the waiting room and call and have them fax it. So I do, let the quest staff know it's been faxed, and wait about 20 more minutes. A little later she comes out, and say "sorry, it's not come through. You're going to have to come another day. We're open tomorrow." I know she was lying, because I have a voicemail from my doctor's office saying they faxed it to the fax number (which she read off, along with the time she sent it.) So they denied me service, and lied about receiving the doctor's order. I get that it's not fun accommodating small children, and this pandemic is hard, but I think I should be allowed to sit close enough to my own toddler who I live with (and sneezes on me all the time anyway) to keep him from falling off the chair and bumping his head! I'm not exactly sure who or how that lady thought what she was doing was keeping anyone safe from COVID! The staff here are terrible.

Labcorp at Walgreens - laboratorytesting - Updated May 2026

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