Horrible place do not waste your time! I am giving one star just for the lady at the front desk she…read morewas very professional. The PA that saw me today was not competent enough I think her name is Emma, she said that they do not prescribe no single medication at that location but instead she was just going to examine me and let me go with me bleeding! I was like seriously! What is the point of just looking at me bleeding if you can't help me at all? I guess she just wanted to bill my insurance. I am glad my insurance company always call me to ask about services I received only God knows what I will say. I went to Afc urgent care the Doctor quickly prescribed some medication to stop the bleeding right away until I am able to see my OBGYN. Do not waste your time instead go to the ER.

I had the best urgent care experience here! I caught a cold and was able to get the last…read moreappointment of the day. I think they might've kept that open because I called ahead and said I was on my way. Everyone was unbelievably pleasant as well as professional! I was told that I would need to wait 3-4 hours for testing, which I was okay with and they ended up getting me tested and out of there in less than an hour! If I was better with names I would happily list them as I'm still tempted to send in bagels as a thank you! Thank you Tower Health Urgent Care!

I would not recommend this location to anyone. I've gone twice and both times I've gone to another…read moredoctor within a day or two who correctly diagnosed and treated my symptoms. Waste of time and money both times. Meds dispensed were a waste of money. PA had me diagnosed before even fully walking into the exam room. That was PA Lopez.

I came here for an infection and an unknown eczema related issue. What the heck are they calling…read moredoctors here? No standard physical exam from the (male) doctor. It was not a busy day, so there was no rush. He didn't touch me at all. He was standing 5 feet away from me the whole time, didn't check lymph nodes, eyes, ears, etc. Barely questions asked. I'm not sure if he understood everything I said. I had to ask him if he wanted to see my rash, I lifted my shirt an inch, that's it - same here, no questions. He gave me a dozen of print outs, no further info. Coming to find out at home that I had high blood pressure, pointed out on one printout. Mind telling me??? A very bizarre visit. I do not feel taken care of at this facility. The nurse was very nice though.

Friendly receptionist, genuine female NP seemed to truly care. We came for a Dr's note for school…read more The receptionist told us we could even come back another day to request a note for the days of school missed, so that was nice to know. We weren't sure what Highmark PCP would cover, said $15 for PCP but nothing for urgent care. Turns out it was only $15 for the urgent care as well. At the time we came there were only a couple people in the waiting room. We didn't have to wait too long. It was a a pleasant experience and we will continue to go back!

Facing a couple different issues that I knew my Dr would have to send me somewhere else for…read moretesting, etc. I reluctantly went to the AFC in Downingtown with no appointment. But everyone there was great from the front desk to the X-Ray tech, all very warm and helpful. Dr. Schmidt was able to give me answers in a short time, and even better able to treat all my issues with success. I would recommend this facility to anyone needing immediate care for something. Even with no appointment and a emergency crying kid, I didn't really wait that long, and once I got in, everything moved right along. Definitely 5 stars!

Lack of employee's to get your tests results read and put into MyChart. 15 days now and still…read morecounting. I will no longer use any mainline health facility.

I called ahead to confirm that Main Line Health Urgent Care in Exton was open and accepting…read morepatients. I was told they were and was encouraged to come in. I arrived with nearly an hour remaining before closing, only to be informed at the front desk that they were "at capacity" and would not see me. I politely asked the receptionist to confirm this with the staff, hoping for flexibility. After waiting an additional 20 minutes, a nurse came out and informed me that the PA had declined to see me--without exception. By this time, it was too late to seek care elsewhere. This experience reflects a serious flaw in the clinic's communication system. If a facility is at capacity, callers should be informed before making the effort to travel. Patients deserve accurate, real-time information to make appropriate decisions about where to go for care--not to have their time wasted and needs dismissed at the door.

I needed an Urgent Care this past Wednssday and stopped here for…read more Some help with a cut that was deep In my small finger. As soon as I walked In I could tell this a nice place for help. From the young man at the front desk to the PA who helped me there was such a friendly feeling here and the quality of care was outstanding. I never even felt the tetanus shot I received. Yes there are other Urgi care centers in the area but if you want ro be treated with kindness you need to try this great place. You will be pleasantly surprised. Gwen Willis

Excellent Care Dr. Sharma is a great Doctor . He's easy to talk, a down to earth person with great…read morecommunications. I received information and referrals that are critical. I cant Thank him enough for saving me from continued pain and maybe death. I'm a gulf war disabled veteran I thank him for his service he is a Hero. I will be using the tri-county health and wellness center for health issues.

I went to the minute clinic as a walkin. I signed in sat down shortly one person walked out…read more After 50 minutes and seeing no one else go in or out the practioner came out and asked if I was waiting for a prescription. I said no and she informed me she could not take any walkins today. I can understand not being able to take walkins but that should have been indicated when I attempted to sign in. If no one appeared to be in the office while I was waiting why couldn't I have been see. I will never go back.​ ​

I have good experience with both the doctors my family has seen. When my doctor couldn't fit us…read morein for sick visit and I didn't want to wait in line at urgent care it was perfect.

My experience with this urgent care is definitely outstanding. I called them earlier to check if…read morethe x-ray options are available. I registered online, and I was able to see the nurse and then the doctor within thirty minutes. They have a shared parking but it should be sufficient enough. While I visited, there were renovations going on other than that, no problem at this place. The care provided was good.

I have been to this location several times for my spouse's illness and always have had an…read moreoutstanding experience, but on one recent experience, we had a not-so-great experience. However, management from the office contacted me directly and turned that negative experience into a positive one, which is very admirable.

Dr refused to provide treatment for a common condition that you can receive at any urgent careread more

Excellent care. After arriving with a bad sore throat, they immediately tested me for respiratory…read morevirus. Thanks to Doctor's care I quickly recovered.

I went there with my senior-citizen dad so he could get a scan after a minor fall. Everyone there -…read morefrom the ladies at the front desk, to the nurses, were pleasant, patient and professional. The facilities are spotless, and look brand new. The wait time was very short (with online check-in), and my dad couldn't say enough good things about the place after we left. I honestly didn't know what to expect before we got there, but I was very pleasantly surprised!

I scheduled a physical today and had a great experience. The front desk staff were extremely…read morefriendly and helpful, and the whole process was quick and efficient. I've visited this location before when the service wasn't as pleasant, so it was great to see such an improvement with the staff this time.

I don't usually leave bad reviews, but this visit felt rushed and incomplete…read more No temperature taken, didn't check throat/ears, no weight taken, and no real exam beyond a swab for flu/covid. I was told it was probably a sinus infection, but everyone around me got sick afterward. I took my children to a different urgent care later in the week, they did a full and thorough exam, which made the lack of care here really stand out.

The good: I was seen at the AFC Phoenixville location twice:…read moreonce in 2020 and once in January 2024. The time in 2020 was wonderful - the people were nice, everything went well, and I got better. I even recommended it to a few friends. Fast forward to this year. My visit in January went well, I was seen and treated, and a prescription was sent over to the pharmacy. While I did end up waiting a bit after my appointment time, it was nothing super major. The bad & ugly: After my visit in January, I received my bill post-insurance. Before I even received the paper bill, I received a text message and phone call requesting payment. The voicemail didn't even tell me who they were, just that they were from the "billing department." Immediately upon receiving the statement in the mail (on Feb. 21), I submitted it to my HSA (Health Savings Account) for payment which can take up to 30 days for the payment to clear. In those 30 days, I received a second physical bill in the mail and an additional text message and 2 phone calls. I called and told them that the payment was in the mail. After yet another physical bill two weeks ago, I called and sent them proof of payment from the HSA (HSA confirmed the check cleared on March 13). Then, another two weeks go by, and I receive yet another bill on Apr. 15, this time labeled "Final Statement Before Further Action." The redemption: At this point, I was clearly frustrated and annoyed. So, I left a negative review here. The next day, I heard from the office manager wanting to call and talk to me by phone. I sent him the proof of payment and told him when he could call. During the phone call, he apologized about the issue I was having and said that he would track down the missing payment. By the end of the day, he had found the deposited check. And, finally, my outstanding balance was resolved. In summary (TL;DR): I thought the staff at the office were nice, personable, and helpful. They definitely helped me out when I was pretty sick and needed to be seen as soon as possible. However, billing leaves much to be desired. My hope is that my experience is a one-time and not a systemic problem. Only time will tell.