I was referred to The Nail Shoppe by a few friends and with it being under new management, I…read moredecided to try it out again. I made an appointment for myself and my girls for our upcoming bridal event and boy, I was not disappointed. They offered different options and staffs were super friendly. I love the professionalism and the vibe I had with my nail artist, Anne. I love her work and my nails came out so GORGEOUS. I will definitely be back to get my nails did again when I visit by this super talented artist. I will be back very soon for a pedicure. My girls loved their manicures and pedicures as well and already planning their next appointment to check out their other services. Thank you The Nail Shoppe and Staff, you guys ROCKED!

If I could give this a 0 I would. I walked in this morning, there was one customer. I didn't have…read morean appointment, but they said they could take me. I wanted to get my GelX removed, replaced with a gel manicure, a 'luxury' pedicure and eyebrow wax. I am here visiting family and wanted to treat myself to some nice fresh nails and this place has good reviews. The girl was either Lynn or Laura based on the roster I saw, that had a only 2 appointments recorded for the day. The girl who did my nails was the one not wearing glasses. The shop was not busy. She immediately burned my pinky finger with the little roller thing, as she was moving the roller over my nails super fast, she didn't even apologize. She wrapped the nails in the alcohol and cotton to soak. I sat down for the pedicure and she lazily handed me a crusty, stained neck pillow that was too hot. Then she rushed my pedicure, not clipping my cuticles thoroughly, she didn't even cut all of my toenails. She didn't scrub my feet, the water was cold and not relaxing for my pedicure. I was clearly suffering with the nick in my pinky finger that she burned, I said multiple times it was stinging. The pedicure was not luxury whatsoever. When we got to the rest of the manicure, she was still moving too fast and when I mentioned this to her she said 'oh at the beginning i go fast, but then i go slower' (?!?!) which is the dumbest thing I've ever heard, she didn't even get all the gel off my nails. She then sat there blaming ME for having 'sensitive nails' and tried making excuses for her awful job being done and I really didn't want to her it by this point. She was sitting there almost arguing with me, so I asked her to just finish please, that I changed my mind about the additional services. I decided I didn't want her to touch my face and canceled the eyebrow wax and getting any polish on my hands/feet, because seeing this experience so far, I wasn't going to pay more money for gel that will chip or fall off in 2 days and with her lack of care was showing me this was already a waste of money. The salon was also filthy, the floor dirty and stained as through it has not been swept or mopped in a few days, it certainly wasn't cleaned last night before they closed. The shop is crusty, tape holding stuff together everywhere. There is no way in hell this place has real awards. No way, it was disgusting and disappointing. She didn't even file them properly. I had to come back hoe and fix them myself. Not worth the $80 in ANY WAY. If you don't want to be a nail technician - get another job. I drove 20 minutes to get here too because it seemed like a good bet. I was wrong. Don't go here!!

Recommend for eyebrow waxing. Friendly staff. Quick and easy to book. No wait…read more Would use again.

First time here and Terri is great!! The place is clean in spite of how very busy they stay. You…read morecan schedule online, call or walk in. Terri waxed and tinted my brows and was so personable and a true professional!! My impression is that regardless of service, this is a great place to come for all wax needs.

This place gives the BEST facials, micro dermablading and massages. Rachel works your requests…read moreperfectly. The results are astounding and she is a special person who treats you like u r her only client. She especially understands my financial situation and works within my budget. Don't go anywhere else for her services. You won't be disappointed.

Rachael is a very talented esthetician, I absolutely love getting a facial with her. I add on the…read moremicroderm as well. She is very soothing and thorough and I always leave with glowing skin! She also gives a wonderful massage during! I also have been waxed by her many times and she is wonderful at that as well, she makes you feel comfortable and is super friendly! Thanks Rachael, you're the best!

I made an same day appointment and it was excellent. The service was great, the facility was…read moreclean, the staff was friendly and accommodating. I will return and I recommend this business.

I made an appointment on Saturday and was able to get in within two hours. I paid for the full…read morefacial waxing, Eyebrow wax and an eye and face hydrating mask. I have PCOS and the hair on my chin and jaw line was fully grown out. Issues: Brows were waxed with no tweezer shaping. I get my brows done regularly and this was the least amount of effort I've had anyone put into them. I asked for a feminine arch and there was none. The hair on my chin and jawline was not adequately removed. I was told that this is to be expected due to it being my first facial wax; and that there would be hairs that were too thick to be removed by the wax, but if I kept up with the procedures every four weeks the hair will eventually become thinner. The aesthetician plucked some of the long hairs remaining by hand but not all of them... When I got to my car I could feel long hairs around my chin and jaw line that could have easily been removed by the tweezers. I went back inside and told her I wanted them removed and that that it was pointless for me to have paid all this money and sat through that much pain to have long hairs hanging off my face. She took me back and removed more of the remaining hairs by hand. Now that I'm home I realize she did not wax my upper lip, which should have been included in the full face waxing that I paid for. The hairs there are very visible. There are also still long hairs remaining around my side burn and chin area. The peach fuzz on my cheeks and side burns are still there and it looks no different from when I walked into the salon. All in all it felt like a very rushed, unprofessional job. Only about 90% of the hair on my face was removed. I wish I would have caught that she forgot to do my upper lip and either gotten a refund or a third fix up, although going in a second time was exhausting enough. I would not return here again. Positives? The facial mask was nice and very soothing on the skin.

I always enjoy going here! Today I went to get the naked toe pedicure. No polish just buffing. It's…read morealways relaxing and I love the atmosphere. Everyone is so kind. It's always nice to sit in the lounge as you wait. They have tea, coffee, & water and snacks if you'd like. I love the colors they use-rich but relaxing.

Had a hair trim, so I thought? It's been a month and it was so bad I had to go somewhere else to…read morehave fixed. Other hairdresser says it will take a few months for it to grow back! Also had a gloss or something which was supposed to brighten, which it did not. Been quite a few washes to get back to normal . Not happy.

I I really didn't want to have to give a negative review for this place but after today, it's…read morenecessary. This wasn't the first time I've been there but unfortunately it's probably the last. It's keeps getting worse each time we go. I was expecting a long wait or even to be told that I needed to make an appt for a pedicure for my daughter and me. I called the number listed online and was met with a not in service sound so naturally we went in person to check it out. It was in fact open, which was awesome because we were really looking forward to some pampering. Upon arrival, we walked in and the standard greeting for nail salons was given. A worker asking what you'd like done all while working on another clients nails, letting us know it's be 30 min wait and instructions to pick out polish color but that was it. Didn't say where to wait and we just felt uncomfortable with the not knowing that info. Immediately after selecting the polish color, we were told the chairs were ready. They had only one ready but there was two of us, which also meant they had only one person to do pedicures for two people. The guy was very nice and I've seen him there before. Not sure if he's the owner or manager. He started with my pedicure while my daughter sat there just waiting. Then another client walked in and got seated and another worker started her pedicure. *Question here, why wasn't that worker directed to my daughter since we were there first? Then another client walked in and also got another worker. Still sharing the one worker for both my daughter and I. Needless to say, we didn't get the treatment you'd expect when getting a pedicure. We each felt our service was rushed, unsure of what questions were being asked of us, and overall unhappy with the end result of our pedicure. The guy asked if I wanted my nails trimmed and curved. I guess our idea of curved nails is different. He cut nail away that will more than likely cause an ingrown nail when it grows back. The nails look horrible. My daughter literally cried with disgust when we got to the car. We couldn't even stay in the massage chairs long enough to relax because we had to get out of there. After he finished clipping nail that wasn't meant to be cut, he did the usual scrub with pumice stone or whatever it is and worked on my heels. He then proceeded to scrub callused skin near my bunion (yes I have bunions... they're hereditary and not gross so move on) but nicked my non callused skin and now there's a scratch that clearly had some drawn blood...see pic. No care was taken when scrubbing my feet or my daughters for that matter. Luckily she didn't get scratched. After that he did some leg massage that I assume he thought would feel good but it was definitely more painful then good. When I flinched he said it hurts but is good pain. I was not impressed with his version of leg/foot massage at all!! Like I said I have a bunion but only on one foot, the other foot had the bunion removed. Again no care taken when working on the foot message,he was bending my toes this way and that way. I was legit afraid of the pain that would come from bending a toe that had a screw placed in it to keep it straight. When he applied the hot towels to my legs, they felt good but after working on my daughters pedicure, my legs sat there freezing because they had the now cold towels on them. Finally came time for the polish. Because of the shape of the nails, imagine little circles on toes, the polish application consisted of painting whenever and using polish remover to get anything off the skin. I looked at my toes and thought he missed some then quickly realized that it was the area nail was supposed to be but wasn't. Did I mention my daughter couldn't get out of the building quick enough so she could shed tears of disappointment and embarrassment for how awful her toes looked? I know this all seems like first world problems and you're right it is but when you pay for a service to be done, you'd like it to be done properly. He mentioned that his other workers weren't coming in because they were either not able to get child care or afraid of catching covid. I am afraid to ask if he was actually licensed to do nails. I know this was a long one but man it feels good to tell someone about this.

I went back for some more of the medicinal tea. Visiting with Frank and Trina is simply a joyous…read moreexperience. If you want to go someplace where your business is sincerely appreciated, this is the place for you.

Great massage. Went in for a deep tissue massage. Beware rhe little Thai girl...she can massage…read moreway deeper than her size would leave you to believe. Best deep tissue massage I've ever had. Great friendly staff, clean and sterile rooms and an incredible value for the cost. Definitely recommend!

A great massage and facial. What I needed when I needed it. Looking forward to my next session.read more

5/5 stars for Kylie! This was my first time visiting this location of EWC and I chose Kylie as my…read morewax specialist. She made me feel comfortable as soon as I walked in the room. She explained to me what services I was getting and in what order. She completed 3 services in 30 minutes, was very quick and painless! I recommend her to all and will definitely be back.

Great place. Love Emily she is fantastic. Front staff are always friendly…read more They have packages that can safe you some money. Very clean

Too expensive for the end quality. My toe nails are missing polish on the sides and the french is…read morecrooked and too thick after I said I wanted it thinner. I'm sure if you've been a regular here it's fine but I don't get my toes done often and I'm disappointed.

Definitely not like the one on University. If you were going to raise your prices you should have…read morelet customers know before service.

My mother in law came in same day and they were able to work us in. They were wonderful. My pedi…read moremassage almost put me to sleep. She very knowledgeable about different nail styles and the place was really cozy. I was so happy that it wasn't one of those big nail salons with 20 workers who only talk to each other. Highly recommend

Amazing nail work by Kasey! Takes appts only and so worth it! Lucked out finding her on Yelp. I…read morehave already scheduled my return for active nails and pedi!!!