Friendly and very quick! Came in for a simple screw replacement and it was taken cared of in a…read moresecond. Lots of great options to select from in eyewear and very good prices too. Always recommend Dean's eyewear factory for my eyewear needs ! 10/10

High recommend for all your eye appointments! Super affordable pricing. They even have Hapa Kristin…read moreeye contacts in store!!

My family has been coming to this practice since the 90s. We've been see by Dr. Ikeda, Dr…read more Nishimoto and now Dr. John Ikeda. I remember my first visit here was when I was 7 with Dr. Nishimoto and literally 30 years later, I still see him! We have never ever had an issue with this practice. I have recommended this practice to SO many people over the years and I've never had one person come back and tell me they weren't happy. Dr. John is amazing. He is very kind, patient and just so helpful! He's not out here to rip you off like other optical places, he is all about trying to help you save! He carries a variety of brands of eyewear but if nothing suits you, no problem, he will happily write you a script! The best part about getting eye exams here is they have this optical camera thing that takes a picture of the back of your eye without having the need to be dilated. As someone who absolutely dreads dilations, this was such a relief. If there's absolutely anything you need to know before going I would say it's the parking. There are times where it's been full but someone is literally leaving as soon as you pull in. I have never had to park on the street or wait longer than 2 mins to park. I've also noticed now there can sometimes be a wait in the lobby to get help but honestly it's not even a problem because I have seen Dr. John will step in and help asap if needed. Believe me, they are worthy of their 5 stars on here.

Dr. Ikeda is a gentle, caring and kind person and optometrist. He genuinely cares about his…read morepatients and it shines through his actions and level of care provided. Grateful that his practice is only a few minutes away from my home.

Dr. Phan is amazing she really takes the time to listen and asks thoughtful questions, which made…read moreme feel heard and cared for. The front desk assistant was just as wonderful so kind, patient, and accommodating. The visit is smooth and welcoming. I truly appreciate their kindness and professionalism. The office accepts VSP and they have great deals on frames. Highly recommend!

I did a walk-in as a new patient for a glasses exam and contact lenses exam + fitting on a…read moreWednesday afternoon. YMMV but there were only two patients ahead of me so the intake was quick. The receptionist/assistant was friendly and prompt. Dr. Phan was thorough in her examination making sure I was comfortable with my options, she clearly takes pride in her work! She was kind and incredibly accommodating. Pricing for the contact lenses exam + fitting was affordable, especially compared to other offices I shopped around for. I would highly recommend this Optometry office to anyone!

Dr. Pochi is the best in the West! He is very knowledgeable, caring, patient, and professional. He…read moretakes the time to listen, answer questions, and explain everything clearly. The entire staff is incredibly kind, friendly, and helpful. The office is clean, welcoming, and well organized. I always feel well taken care of here. Definitely a 5-star experience, and I highly recommend Cypress Pointe Optometry!

The entire staff is professional and extremely helpful!…read more Place is always clean and organized

Best optometry place in oc and Buena Park area Good price,…read moreand super friendly One that I like here was they aren't push and force to buy and explain really specific and detail that why they recommend this product or why I have to wear this products. Also they try to give a lot of accessory like wipes, spray, etc. this is my first time but I really love this place

I had a very unusual experience at this office…read more After calling several highly rated optometry offices in the area, I couldn't find anyone who could accommodate two walk-in appointments for my children. This office was able to see both of them immediately, so I decided to give it a try. The office was empty when we arrived, and both the front desk staff and the optometrist were very kind. We were told that my daughter was slightly farsighted and my son was slightly nearsighted, so we picked out frames for both children. When it came time to pay, I was told my daughter's glasses would be $250 ($150 for frames and $100 for lenses) and a similar amount for my son, but would give me discount so it was $460 total. I was then instructed to pay $460 upfront and was told I should receive a reimbursement check from VSP in about four weeks. This process felt unusual to me, but I paid and left. Later, my husband asked me to obtain copies of the prescriptions in case we wanted sports glasses for our son. When I called the office, I was told they do not provide prescriptions. Instead, they offered to refund $50 per child so I could take them elsewhere for an eye exam and prescription, while still purchasing the glasses through their office. I asked multiple times why they could not provide the prescriptions and never received a clear explanation beyond being told that they simply could not. Since I didn't want to take my children to a second office just to obtain prescriptions, I requested a full refund. To their credit, they were very polite throughout the entire process and promptly canceled the $460 charge without any argument. However, I left confused about why prescriptions were unavailable after the eye exams and uncomfortable with the overall experience. While everyone was friendly, something about the process did not feel right to me. That was my experience, and I hope it helps other parents make an informed decision.

been coming here ever since i was little. everyone is so…read moreknowledgeable and sweet. eye checkups to prescription orders are offered. there is a variety of glasses to sunglasses, cheap to expensive. do make an appointment prior to visiting. wednesdays are closed so note that. accepts most insurance except Kaiser. ask that too prior to visitation. always grateful for their superb service! i highly recommend!

여기 안경 오더하면 오래 걸리고 남자직원들 불친절해요. 자기들 끼리 가까운 관계 같았어요. 직원 편만…read more들어요. Give me the mic please... I used to make the drive here even after I moved because I've been going to Dr Yoon for almost two decades now & love her. However, along with recent incidents due to some change in management, my trip today was really appalling. Let's start with January when I scheduled my annual exam, I came in & noticed the place looked really disorganized & saw some new employees. This man asked me how he could help & I let him know that I had an appointment. He proceeded to tell me that I was early for my annual exam since I was just here 6 months ago in May. I had never had an issue of booking my appointments before the one year mark & was wondering why I wasn't given a phone call then before I came in if this was a problem. I let him that it's been 8 months technically & if it was a problem and he proceeded to say no. Then along with looking disorganized & the busiest I've ever seen them, I noticed a different optometrist then Dr Yoon & asked if she retired & was told she had semi-retired & only came twice a week so I asked to reschedule based off of everything. I saw another lady write in a calendar book my new appointment for March. I showed up for my appointment in March & made the drive again to get told they don't see my appointment. Don't know how that happened because I saw her write it in their calendar on that day the time slot I was coming. Dr Yoon graciously still saw me & along with contacts I ordered some new glasses. Typically my glasses & contacts come within 2 weeks.. max 3 & I usually get a call when it's ready & I get told if only one is ready & given the option to wait til both are ready. They have this new generic texting system where it said my glasses and/or contacts are ready & so my bad.. I get it says "or" but you would think that if only one was ready, they'd let me know. So I leave work early today to go pick them up, just to be told only my glasses are ready. The same guy from the January visit shows me my glasses... & I'm not quite sure they're mine because they look different from what I remember. These today had this distinct mark at the ends that are pretty noticeable that I don't recall seeing the last time. When I mention me not being sure this is what I ordered, he proceeds to do this condescending laugh saying it is what I ordered. Not sure what was so funny but I didn't say anything the first time but as we are still discussing this manner, he proceeded to laugh again & so I had to ask "what is so funny about this situation right now?" That's when a younger girl who worked there stepped in & was very professional, sweet & tried to make the matter right. While she was working with me, he tried to jump into our convo & to be frank, I told him I didn't want to talk to him. Normally in a situation like this, you would think as an employee, he would give me my space but he proceeded to say to me "I don't want to talk to you either". I wish I was making this up. Then when I proceeded to make a comment about his laugh being unnecessary in this situation, he said "should I have cried then?" in Korean. That comment is not only incredibly inappropriate & rude but it does acknowledge that he indeed was laughing. I was in shock that this is how a business talks to their customers & so I had to say my piece to him about how he was talking to me. I ended up talking to the new manager because Dr Yoon wasn't there but it seems like these two guys are friends because he didn't even care to hear everything about what happened & was abrupt with basically saying "there's no way we could have gotten your glasses mixed up. You could have just read his laugh the wrong way. How do you want us to fix the glasses? Do you want to just replace them" along with the most half-*ssed apology. I even told him that last time I came I heard another lady say that her glass order was wrong and he said it could be her not remembering due to her old age & it was me not remembering maybe due to it being almost a month ago. Like holy cow...so long story long.. i knew there was no point in getting into it with this guy about my feedback expecting anything to change. I ended up just talking to the younger girl again & my hands were even shaking when I was writing my address down because I was in such shock & had so much anger over what happened. She was sweet enough to offer to personally deliver my contacts but I declined since I know it's a long drive for her. I kept the glasses because I don't want to deal with this place any longer & feel very uncomfortable with that man. I planned on still coming here until Dr Yoon retired but I won't be back. Please please STAY FAR AWAY from this place..

My first visit was a really good experience overall. The eye exam, glasses fitting, and contact…read morelens fitting all felt smooth and thorough. The doctor is professional, easy to talk to, and has a very relaxed, chill demeanor that made the appointment comfortable. I was also recommended Optase Hylo Relief dry eye drops and they've been great. They keep my eyes lubricated with contacts and feel noticeably better than other brands I've tried. David, the office manager, is very straightforward, sometimes blunt, but always clear and helpful. There was a miscommunication with my contact lenses that left me unable to receive them for about two to three months. Luckily I had enough supply to get by. David was instrumental in resolving the issue, which stemmed from my vision benefits. He followed up diligently and handled everything with professionalism and persistence. The matter ultimately resolved with my insurance, and I was impressed by his level of service throughout. Overall, a very positive experience with attentive care and strong follow through when an issue came up. I will definitely be back!

Dr Choi is amazing. He is able to handle the whole family and his equipment is more high-tech than…read moreour previous optometrist office. He is always attentive to eye health and has greatly helped us with our youngest's sight issues. Not only is Dr Choi great but so is his office staff. We never have to wait more than 10 minutes, it's a well oiled machine. David is incredibly efficient and knowledgeable. Their selection of frames is vast and they do turn around lens in store-- which is so convenient. Their pricing is on par and they work with insurance. We truly can't recommend this office more! If you're thinking about going, just book the appointment, you won't be sorry.

I've been coming here since 2004, and they continue to impress me every time…read more When my frames broke on April 9, I couldn't get through by phone at first--but they quickly followed up via text. After I sent a photo, they scheduled me for April 14. When I arrived, they confirmed my insurance on the spot and replaced my frames right away. Even with a weekend in between, everything was handled smoothly in just five days. Truly grateful for the kind and efficient service!

Jeanette helped us today with ordering prescription glasses and she was amazing! Super helpful,…read morepatient, kind, informative and just a pleasure to interact with. I personally appreciate that as this appointment was for my Mom and she's elderly and needs the extra TLC. Jeanette genuinely cared about what my Mom wanted and needed and provided options and thorough explanations of everything. Thank you, Jeanette!