The family absolutely loves this place! The place speaks for itself, "Craving" ice cream this place…read morewill definitely satisfy your "Cravings"! Unfortunately we moved out of state but when we visit family in Cali. This place is a MUST visit! Ice here is just that good!! Customer service here is top notch !

Update: They're no longer affiliated with Fivestars!…read more I've since gone two additional times to try their waffle bites. My last trip was kind of spontaneous because I suddenly got a Fivestars reward that day for these waffle bites. However, when I arrived, I was looking for the Fivestars tablet only to be met by a Clover tablet instead. It felt like I went through a time warp because the employee working behind the register didn't seem to have any idea what I was trying to say regarding Fivestars, though he did notice a little trifold card on the front counter mentioning Fivestars. I asked if he could get his manager so I could explain, and even show, him my Fivestars reward. The reward said "already accepted", which he almost thought meant I had redeemed it already, but if that were the case, then it would have said "already redeemed". Given that they've now done away with Fivestars, I'm not too surprised he may have gotten the words "accepted" confused with "redeemed", but luckily, he was happy enough to honor it for me. The employee who assisted me was very helpful, though he did ask me to repeat the topping and the drizzle that I wanted. I chose the Strawberry Cheesecake flavor ice cream with Fruity Pebbles toppings and a Strawberry drizzle on top. Since I had already tried the cookie flavors before, I figured I'd try the fruity flavors this time around. He said he needed about 5 minutes to prepare my waffle bites, which were presented a little different than last time. Last time, I got the Cookie Butter flavor with *Cookie* Crisp and Peanut *Butter* (see what I did there?), and it came in a small plastic takeout container. This one came in a large plastic cup, and I'm thinking the logistics may have changed a ton between my last two visits. I did appreciate how the employee asked if I wanted the waffles on top of or beneath the ice cream before making the waffle bites; I chose on top. He also asked if I'd like powdered sugar on top, to which I agreed. Unfortunately, neither of the waffle bites I got from my last two visits impressed me that much. As a matter of fact, the only thing that impressed me was the strawberry drizzle. Everything else fell kind of flat. While generous in size for the $8 price tag, the Cookie Butter and the Strawberry Cheesecake ice cream didn't really taste like these flavors at all! For whatever reason, the peanut butter didn't add much flavor, but the strawberry drizzle added a lot! How even?! In short, the waffle bites weren't that much of an upgrade from the ice cream scoop that I had on my first visit. I'm willing to say "too much good was no good" here. The waffles themselves were good, but they can only do so much when a flavored ice cream doesn't even taste like that flavor. It's worth noting that on my penultimate visit, when I got the Cookie Butter Waffle Bites, I saw two employees behind the front counter who were ready to take my order. I asked them to explain what the waffle bites were, but it took them a couple of tries to actually understand what I was asking. From what I gathered, the waffle bites were similar to the ice cream scoop I had on my first visit, but with the addition of a warm waffle to supplement the ice cream. However, the step-by-step process remains the same. I was initially told it would take 6 minutes to prepare the Cookie Butter Waffle Bites, but it actually took 15! It seemed like one was training the other or they were trying to gather the ingredients and/or the steps needed to create the waffle bites. After about 10 minutes, I was told by one of the employees they had to make a new batch of waffles because the first batch had burnt. The music was getting pretty loud, so it was hard to hear him after that, but I didn't want to hold up the kitchen prep process any longer. I just said "Alright, sure" so he could continue preparing my order. I do appreciate how he let me know of this so that I'd know the reason for the extended wait, but I wish they weren't so ill-prepared during my visit. So overall, still 3 stars overall. I appreciate the prior partnership with Fivestars, but these missed opportunities have led me to believe that Cravings is just not for me. I doubt I'll try anything else on their ice cream menu, and considering that there are only a few parking spots in their lot, it will take a lot to get me to try their hot chicken. And speaking of lack of parking, I also want to mention that on my second visit, I saw two open parking stalls right in front of Cravings, one on either side of a car. That car had its driver's side wide open so that I couldn't park there. I had to park on the passenger side of that car, which he left much less room for. Perhaps a microcosm of the clientele in this part of town? Everybody deserves a second chance, right? Unfortunately, not everybody can make the most of them, and this is just one example of such. Thanks for the sweet treats Cravings, but I'll get my next one somewhere else.

Ice cream is always amazing when we come. The line seems pretty long but it moves semi quick. Soo…read moremany varieties that there's a flavor for everyone.

It was getting warmer and we needed a nice cool treat. Stopped in and ordered some ice cream. They…read moredo not have single scoops its a min 2.5 so I got that for my orange dream cream, it brought back memories of my childhood eating push pops in the backyard. The strawberry was classically good and the coconut cream was very creamy and delicious. Line was short and staff was friendly. Prices weren't terrible either for the portion size. Just wish they offered a small single scoop.

I recently bought Baby Donuts for my grandchildren who immediately devoured them in minutes. The…read moreperson helping me was welcoming & and helpful with suggestions. I'd never visited Louks but am visiting from North Las Vegas. I was provided great customer service & will come back for more Baby donuts soon

These are literally the fluffiest little donuts I've ever had in my life! They are made fresh so…read moreyou will have to wait about 15 minutes for your order, but it's totally worth it. They have so many different flavors to choose from and you can also customize your own. Staff was extremely helpful and friendly. We got six orders, one scoop of ice cream, and one Dubai chocolate strawberry, and trust me when I say it was a hit among the entire group!

I Love the vibe here! The inside is pretty big and there is…read moreseating for you to enjoy your drinks/treats and do some laptop work. They have many types of drinks iced/hot/blended and also sell some baked goods. The service is fast and friendly and I always leave satisfied with my experience here

Stopped here after a quick trip to Northgate Market. Surprised this place had so many reviews, so…read morehad to check it out. My husband and I came here pretty late, I would've liked to try their churros and other desserts that looks super delicious, but wasn't feeling it when we visited. We just opted to get a large horchata to share. I was not really a fan. Their horchata is super, super freaking sweet. I've definitely had better horchata elsewhere. The price and quantity is fair I think, but I'll have to try other things on their menu to see if just the horchata is not to my taste. Interior is very clean and spacious. This place is very well decorated, with art and merchandise around the store. However, it took quite a while before my order was taken even when no one was in front of me. Kind of just awkwardly stood there and took my phone out because no one came to take my order. Service was nice though when someone finally came over to take my order, and I got my drink really quick. There's a little bit of parking available, you may have an issue grabbing a spot on a typical day I think. There is a convenient drive-thru though. Will try to check this place out again whenever I'm nearby, I'm hoping other drinks will be better.

Such a cute ice cream shop with a wide variety of unique and delicious flavors!…read more Upon entering, we were greeted by the friendly staff. I really appreciated how nice and helpful the workers were. The girl who helped us offered recommendations and let us sample a handful of flavors. Ultimately we decided to get a flight which included 4 flavors of kid sized scoops for $15. They had a "Brewed and Bold" offering as part of their seasonal menu so we decided to get the Black Sesame Cookies and Cream, Thai Tea Buttercrunch, Matchaberry Brownie, and their Hojicha Chip. The ice cream flavors were subtle but so delicious and refreshing. I can't wait to come back and try more of their flavors. Parking can be a bit tough depending on the time of day as it's in a busy plaza shared with other eateries, but thankfully we were able to snag a spot within a few minutes.

I've been holding off on writing this review for a while because I really wanted to give them a…read morechance to improve, but after my recent visit, it's clear things are only getting worse. The ice cream here is honestly horrible. It is aggressively, tooth-achingly sweet--to the point where it feels like you're eating straight corn syrup. If you're looking for actual flavor, look elsewhere; this stuff just tastes like "diabetes in a cup." To make matters worse, the consistency is a mess. It melts way too fast, turning into a sugary soup before you can even get through half of it. I also made the mistake of buying a tub to take home once, only to realize the expiration date was incredibly soon. For the price they charge, you'd expect high-quality ingredients and a decent shelf life, but it just feels cheap and poorly made. Save your money and your health. I won't be coming back. PS. It's a blessing in disguise that they're currently closed because a car ran into their front store.

Handel's Homemade Ice Cream is delicious! Let's jump right into this review…read more This location is tucked away next to Mendocino Farm and across from Silverlake Ramen. What did we have - Milkshake - $7.75 - Pistachio Flavor - 10/10 perfect consistency and blended well Waffle Cone -$7.25 - French Silk Pie Ice Cream - Chocolate butter fudge ice cream with a graham variegate and chocolate chips :) - Pros 1. Friendly/fast service. 2. Line moves fast even when it is long. 3. They don't skimp on the scoop sizes - portion size + price + taste (quality) = return customer. 4. Plenty of parking. Cons 1. Limited seating options. Things to note - Not an indoor establishment. Either you picking up and eating on the go or you can find nearby seating options and enjoy the location. Handel's is located in a busy shopping center. Plenty to see or main food course options available.

Love your ice cream! Never had a problem before, but last night…read more.... Ordered 2 quarts and a small dish, came to pick up, small dish missing, no big deal, they fixed it, I went home, took out quarts and one was orange should have been midnight madness, had to drive back, they were very apologetic gave me a refund for the quart and supposedly gave me the correct one, great customer service. Opened quart about an hour later wrong ice cream!!! What ? 3rd mistake in 1 order. Handel's you are having an off night! Please do better!

Great alternative to Joes Italian ice! Ice cream was great and the owner is very kind. We will be…read moreback for sure in the summer for a sweet treat.

My family and I stopped at J's to get some dessert after a school fundraiser and it was delicious…read more My husband and son got the Oreo Cyclopes and I got a medium size vanilla cone with sprinkles per my daughter's request. I am giving this ice cream parlor four stars because the inside seating wasn't accessible, only outside seating. It was very cold and windy to where we decided to get back in our car to finish our ice cream then leave. So not ideal when you come with two small children towards the evening/night. But overall I would like to come back in the summer, I know we would enjoy the outdoor seating.

Very esthetic place to take pictures alone or with friends. Alot of tasty sweet treats to chose…read morefrom. The service was great. Friendly staff. Have gone again.

It's a beautiful place with a very inviting vibe and great customer service. We ordered a…read moredouble-shot gelato and two crêpes in waffle cones--everything was good and made for an overall great experience. My only point of improvement: having an owner/employee sitting at a table on a loud phone call isn't the best look for the business. If it's a break, stepping away from the dining area would be better. That's the main reason I gave it three stars--otherwise, this would easily be a 4.5 to 5-star spot. Overall, it's a solid place for a quick snack run and I'd definitely come back.

I've been driving by this place for two years, saying "I have to stop by here"-- finally did it!…read more Whoever designed this place is phenomenal! Before you even walk inside, they have the cutest telephone booth outside for photo op! We walked in and were greeted by the sweetest employee who told us we could sit wherever we wanted. My daughter chose to sit by the hanging flowers-- but no matter what table you sit at, there's a photo op and beautiful decorations everywhere!! To make it better, the hallway to the bathroom has super cool photo ops and the bathroom is even decorated! Every single drink has flowers or a cute accessory, not just the alcoholic drinks-- so every single person can feel boujee! The food was absolutely delicious!! Normally with places like this, you get the glitz and the glam but quality of food hits rock bottom-- NOT HERE!! We celebrated my mom's birthday and it was such a memorable experience! Thank you so much for the hospitality and insane atmosphere .

I was an attendee of a birthday lunch. I personally have worked in the service industry for years,…read moreand I hate complaining because I know how much work goes into being a server and the daily operations of running a restaurant. With that being said.... you were grossly under staffed for our party of 16 that had a reservation. So it wasn't a surprise, and therefore had plenty of time to be prepared. That was a management failure . You had one server for the entire restaurant In addition to that she was also the Bartender. Seriously.... You literally set yourself up for failure. Food not only came out wrong, but cold ‍. In no way shape or form was the gratuity that was added warranted. Shocking really that it was even added. Then we get accused of having financial problems for our cards not processing properly. Comical and classless . I had to go outside 3 times in order for my service to work for Apple Pay. You were apologetic and understood our complaints, but since our grievances were put publicly you've decided to respond in such a low way. Pathetic really.... I would not and have not recommended this restaurant.

The service here is horrible, just take the drive to downey's location bc it's way better. The lady…read moretaking orders was so rude & had an attitude. Unfortunately bc of her will not be going back

This place is horrible! 1st I got the wrong order, 2nd it took such a long time to receive my order…read more( 35 mins ) the lady started to make my food 15 minutes later after I placed an order. The lady was talking to the customer forgetting that she's at work. The food was horrible. I DO NOT recommend this place. Time is precious. Don't wasted in this place.