Ok so this morning 5/4/17 was the last time we will be going here. No pastries at 7:30. Order came out wrong, food was burnt. Spoke with manager....he doesn't care and his attitude and excuses said just that....bye bye la Madeline. read more

I love eating here. High quality building with special attention given to aesthetics. Food is hot, cooked well, and is much enjoyed on a blustery winter day. Overall, menu is delicious and unlike anything else you can find in the area. I appreciate how they have maintained the "small country" feel of the restaurant -- doesn't feel like a chain in the least. read more

I ate here for the first time this weekend and it was so good! The staff was so very nice and the lunch was delicious!

Best chicken Caesar salad I ever ate!!! And they have this ham and cheese sandwich that is off the grill that is the fattiest best thing I ever had in my mouth!!! Line service on ordering was top notch! read more

I have been to La Madeleine in Dallas and it was quite good. Two trips to Tyler cafe and very disappointed. Food mediocre. Ordering arrangement is bizarre. We do not plan on coming back. read more

As soon as you enter into this place, you get a fresh french aroma. Very friendly people, great service and great food. Ambient environment, lovely fireplace and complementary bread. Love this place!! read more

Love this place and the little atmosphere, cool how they had a fireplace. Good, good food. Quicker service and I'd easily give them 5 stars :-) read more

Well, after a couple of years of dining here a couple of times a month I have to say that the big problem is the inconsistency. We will dine there one day and have an outstanding meal with everything hot and fresh. We will then go back a few days later and find the breakfast inedible because everything is cold and has obviously been cooked long before we ordered. The telling tale is the croissant that is included with most breakfasts; out of at least 30 times that I have had breakfast there I have been able to eat and enjoy the croissant exactly 3 times....the other times is was so cold and chewy that I just threw it away. What part of fresh bakery do they not understand and how hard is is to keep a half dozen croissants in a warmer at all times? The potato gallete and the quiches are another example since they are pre cooked and will sit on the griddle for a few hours if no one buys them and they you have the opportunity to try to choke down a piece of jerky disguised as breakfast. When things are right I love this place but is seems to be right only about 20% of the time read more

We had a nice family lunch here. Great atmosphere. We sat by the warm, cozy fireplace. The menu had a fair amount to choose from and all the food was tasty but not delicious. Price was fair. We did not have to wait. We will come back. read more

I'm so excited that this place is in Tyler! Came here for breakfast, food and coffee was awesome and we got a free dessert (we got cheesecake) and it was delicious! The staff was extremely helpful. read more

Cafe Sampler was a great choice. Blackberry cream cheese croissant and coffee was a perfect finish.

If we lived here, this would be my favorite place to eat. The quiches are amazing, the tomato basil soup is the best I've ever had, the fruit tarts are delicious, the coffee is good, I could go on and on. This place did not disappoint. read more

We enjoyed our lunch here today! The patio is great at lunchtime. The food and staff are great. We will be back soon!

First time visitor. Super friendly staff. Very helpful and attentive. Food cooked and served beautifully! Coffee super fresh and delicious. I will definitely be back! read more

Love it! So glad Tyler finally has one. The tomato basil soup is still my all time favorite. Go early for lunch or the wait is long.

Very friendly staff, good food quality, even though far from Italian or French breakfast brioche. Quite pricey though

My husband and I ate here for lunch on the first Friday after it opened. The food was wonderful as always with La Madeleine! I'm so excited to have one here in Tyler now. My favorite is the Chicken Parisian. My husband had the French dip, which he loved. You should expect a wait, as this place is brand new to Tyler and it's the holidays. But, the food is worth the wait! read more

Looked forward to having a good chicken Caesar salad I know LaMadeleine can produce, on this cold winter day in front of their fireplace. It was around 3 pm. I ordered chicken Caesar salad. There was not enough romaine lettuce at the serving line so they checked in cooler. Said they had run out, that 'somebody must've forgot to order'. Then complimentary bread was low and the few slices that were there had dried out. Fireplace was not burning. I asked about it. They said with a shrug 'I don't know, it's broke' with no apologies nor reassurance it was being addressed which you could then accept since things like that happen. 2nd time I've had the same bad experience at this location (including no fireplace. Last time staff didn't know how to light it!). LaMadeleine is a great restaurant but I'd suggest waiting to eat at LaMadeleine when in another town! This one doesn't seem to have things together. read more

I get the create your own omelette whenever I go here and it is hard to beat. I have never been disappointed, the food is always great, the service is fast and accurate. One of my favorite breakfast places. My only complaint is it's a little pricey but it's still great food. read more

When we are driving to our destination in Texas, we sideline through Tyler. We do that so we can eat at La Madelines. We stop going to and going back home. The stop going home was terribly disappointing. This is the first restaurant we ate in since Covid started. It wasn't busy. The ladies doing the orders had an attitude. Snippy. Sort of like, we are bored, would you hurry up. We started to leave, but didn't. Our order was totally incorrect. They ended up re ringing up our order to get it correct and owed us money. The French onion soup was cold. One of the sandwiches didn't come. After about 15 minutes, i took the receipt to prove we had paid for it. Another sandwich had requested no lettuce or tomatoes. Came with lettuce and tomatoes. There is an allergy to tomatoes. They said they would make us another (snippy). Started to take the sandwich. We said we would keep it so they wouldn't just take the lettuce and tomato off. Then 2 of us on both sides of thee counter watched them make a fresh sandwich. The quiche was cold. One of us ordered a salad. It make them sick. Don't know if we will go out of our way again to stop at la madelines. read more

Been here twice with excellent service each time and all the usual favorites. It's hands down the nicest looking La Madeleine, too.

Too mad right now to even describe the whole 45 minute pick up disaster that followed me home. They didn't get my order through the online system. Charged me some weird amount through my bank. Ran out of main ingredient before dinner time. Had to pick something else. Told the manager I would like a shrimp dish as I had planned. Get home and guess what's in my dish: chicken. I'm so done with this place!!!! read more

Absolutely amazing!!! And the employees are soo kind!!! I will definatly be back! Again and again and probably again!! Best meal ive had in a long time! read more

Firstly, the service was great. There were plenty of customers on a Sunday afternoon but the turnover was quick. My friend ordered chicken friand and tomato basil soup which were both yummy. Best cream of mushroom soup I had. the chicken salad sandwich was good, but I preferred chicken salad sandwich from another deli place... will sure comeback here to try their other sandwiches and salad, and pastry. read more

la Madeleine - Chicken friand with salad and potato country soup - Breakfast & Brunch Near Me - Tyler, Texas

Very nice people who work here! We love going to enjoy breakfast out on their beautiful patio. The coffee is great, the food is good and my kids enjoy it too. We also like to stop by and grab a delicious dessert. read more

Just had lunch during their soft opening on Sunday. This was a training day for staff. The food was wonderful and the staff friendly. I know the next few weeks will be crazy busy for them. The French onion and mushroom soups were as good as homemade and my favorites. We also tried the Quiche Lorraine and Cordon Bleu pasta and Caesar salad. Delicious. And when you thought it couldn't get any better, we had their cafe au lait creme brûlée tartlet. So glad to have these offerings in Tyler! read more

Why do we all go to our favorite chains? Because we know what we're going to get. Well, we do unless we go to La Madeleine in Tyler, TX! I travel here for work, and this is my second disappointing visit to this restaurant, so I will not be back. I ordered a sandwich and salad for dinner tonight, and a half sandwich to throw in the mini fridge for my lunch tomorrow. I got the French Dip...which came without the au jus. So...it's a mediocre-at-best, puny-looking roast beef sandwich. I tried the chicken Parisienne sandwich that I also purchased, which is normally my trusty favorite, and it was mostly bread with a little chicken and some cheese. I don't know why it's different at this location, but every other time I've ever ordered that sandwich at other locations, it came with tomato and some kind of lettuce. It NEEDS it, especially when they skimp on the chicken. The lettuce in the side Caesar salad was gross. Maybe it's the recent romaine outbreak worrying me, but I didn't eat it. Lol. Also, my order was ready way after the time it was supposed to be ready, and the restaurant was dead. How does all of this happen when you have no customers?! Tyler is growing and has so many awesome restaurants now. Next time, I'll just go somewhere else and get a real meal. read more

la Madeleine - Breakfast & Brunch Near Me - Tyler, Texas

Greay food at a great price. First time customer and a guaranteed repeat customer. Great experience.

Could not get waited on. No one greeted us when we entered, no one seated us, no one brought us a menu? No one came to take our order.

Good place to eat! Different food than everyone else. Tomato basil soup was okay. I get a better tomato basil at Albertsons Deli! Quiche was good but a HUGE helping for one person. Had the fire going which was a nice touch. read more

It is La Madeleine food which is great, but the staff is untrained, inefficient and not interested. I hope it is fixed sooner rather than later. read more

Went here for an early dinner one day. We normally go to the one in Shreveport, which is fabulous, so we thought we should try the one in Tyler. We were not impressed with the service at all. A man behind the buffet took our order, handed us the soups we ordered, and then left without even handing us the receipt! We had to take it from the register ourselves! Then we FINALLY receive our order after about 20 minutes, and it's two half sandwiches on plates with absolutely no garnishes or anything. Then we have some man sweeping the floor right next to our table which is totally offsetting when you're trying to eat. We thought that there would be no way they could redeem our experience, until we decided to just order some desserts and go home, and Josh (one of the employees) was so nice and friendly and held a conversation with us, and also served us the best lattes we have ever had! Our experience was redeemed only by him. read more

We came here shortly after the grand opening, very excited to be able to try it, but unfortunately due to how many people and how busy they were, our food was not very good. Tried the Quiche florentine which came out very cold, sent it back to receive a "fresh" one that seemed undercooked. Also ordered the potato soup, which was cold. The person I was with ordered the turkey cranberry puff pastry, which they never brought out/forgot about until we had to ask for it. Had very high hopes for this place, hopefully food gets better once the business slows down!!! Won't be coming back for another 6 months or so. read more

We arrived at 6. Ordering process was slow. Then we found that our order was skipped. We had to ask about our order twice before someone admitted what happened. . At 6:30 we still had no food and we were due at an event at 7. Then we had to hunt down a manager to complain about the service. We received a refund only at our insistence. Will never return. read more

Excellent food, large portions, excellent service. I got the chicken cordon bleu bow tie pasta, great. Will come again.

App doesn't work nor do the employees. Dirty restaurant and way to expensive for the trash service and mediocre food.

This is my first experience at the one in Tyler. I thought the food was good but I do not like having to stand in line to order. I prefer ordering at the table. The prices were reasonable the staff were all preoccupied and not very friendly with the exception of the sweet man who was busing tables. He was so very nice. The folks taking orders seemed too busy to even smile at you. For someone coming here for the first time, the process may be confusing. No one said a word to us when we came in. We had a party of 10. read more

Very nice employees nice setting an very good food Kevin was very kind an I enjoyed that he has a very great sense of humor glad yall bought something different to tyler I plan on being there bright an early when doors open on Tuesdsay. read more

We decided to do a 'ladies lunch' at La Madeleine, and were exited to try the food and enjoy the atmosphere of a 'French Cafe'. Walking up to the door, our expectations were seeming to be on point. It was a beautiful appearance. As soon as we opened the door, however, it was our gateway to chaos cafeteria style. The "cafe'" is decorated very nicely. It really could have been something spectacular, if if weren't for the complete and utter confusion on the ordering process. I don't like going somewhere to eat where I feel disoriented and stupid and am then told to get a tray. A tray is an immediate signal, to me, that you are not at a Cafe', you are at a cafeteria. When we arrived, the place was empty, but there were so many people behind the food line, it was overwhelming. Everyone back there was very helpful and friendly, trying to explain the ordering process. Unfortunately, the food we received was cold. We ordered the french onion soup (disappointing), the potato soup (average), the Brie sandwich (wouldn't order it again), quiche florentine (bland), and spinach salad (hard to mess that up, the taste was fine). I didn't like that you are given a glass and have to also go and get your drinks fast-food restaurant style. The entire experience was disappointing and not enjoyable. We shall be lunching elsewhere. We won't be back. read more

love..best coffee in texas...the food is wonderful........enjoy people......not a chicken fry anywhere near this place...imagine that......