My roast beef sandwich was so good. Lots of freshly sliced beef with cheese. The staff was friendly and professional. I will return. read more

Jersey Mikes is ALWAYS good! Love the freshness of the meats which they cut right in front of you. Quick and delicious for sure!

Noah made my sandwich very quickly and yummy, i swear it tastes better because he made it. He was very greeting as soon as i walked in the door and even asked how my weekend was. i 10/10 would come back just for him! read more

We eat here at least once a week and the last 2 times we have been into this location the customer service has been horrible. The staff are not friendly and act like it's an inconvenience to make our food. We don't do anything fancy just subs mikes way.. it's very disappointing when we love the food here but when you feel like going to an place is annoying the staff to make your food it makes you not want to come back.. read more

Service was friendly... I ordered a gluten free sub. It was really delicious.... The staff said they understood cross contamination and prepared it in a separate area with gloves on... Problem is I don't think they know if everything on it is also gluten free. The meats, cheeses, dressing. I got sick the last two times I ate there. I made it clear that it was an allergy/ not a choice. A lot of processed meats do contain Gluten. I heard that Subway in Bergfeld is very cautious preparing GF... I may give it a try!! There is no ambience... at Jersey Mikes... read more

Came in last night to stop and get a sandwich. Was the only person waiting in line at the counter. Had one guy look over at me and then continue on with whatever he was doing without saying a word. Had two other employees walk out from the back and see me waiting there to be helped and still nothing. Continued to wait for about approximately five minutes and still didn't here a word from them. I decided that I would take my money somewhere else. You already charge an exorbitant price for food and I'm not going to be treated like this on top of it. I'll go to SUBWAY from now on. read more

Don't order online because the people who work here obviously can't read lmao. Mid to begin with & then gave me bread instead of a wrap. Thanks for the $20 sandwich I don't want. read more

They had the longest line with 4 people working. The workers were so slow and didn't care. I could have taken a long nap in the time it took for them to make my sandwich. They got the order all wrong and were very rude. Even the manager. Said we would never be back again and the worker said ok. Didn't try and fix things. These people are just stupid! We were here on 3-2-2024 at about 7:00pm. The girl tried to charge me a regular for a mini. If I didn't say anything she would have gotten away with it. Stay away from this location. read more

No need to get their salads anymore. They just dumped a sub in a bowl and called it a 9.00$ salad. How disappointing ate salads there several times always good Never more not for that price!!!!! read more

Really been craving a great Philly cheesesteak so I decided to try jersey mikes. I ordered the chipotle Philly cheesesteak which was outstanding. The bread is much better than the chewy crap you get at subway. Plus the meat is sliced fresh to order. A friend suggested I get the #99 (secret menu item) which is basically a big kahuna cheesesteak with chipotle Mayo and jalapeños. Also outstanding. More expensive than subway but, you get what you pay for. read more

Jersey Mike's Subs - Big Kahuna Cheese Steak - Sandwiches Near Me - Tyler, Texas

I love love LOVE this location. every single one of the employees here is friendly and engaging! The vibe is always chill even when they're busy and you can tell they all work together really well taking care of every customer coming through their door. This location has made me a Jersey Mikes Regular for all my sandwiches cravings! (Never had a bad sandwich from here but Skye's are always the very best.) read more

Jersey Mike's has the best sandwiches in Tyler! Been consistently coming here for years and have never been let down. The staff is always friendly and the store is always very clean. read more

Great sandwich and friendly service! This location is frequently busy, but they keep the line moving. I love the fresh sliced deli meat and the bread is the perfect combo of soft in the middle with a crusty exterior. Turkey is my go to, but the Philly cheesesteak is the best you'll find in Tyler (I grew up near Philly). We always enjoy eating outside, they have a few tables undercover which is perfect. read more

The staff are very friendly and the sandwiches are awesome. They will toast the bread and heat up the meat if you ask them.

I've had cheese steak sandwiches in philly and in other states Where the owners are from philly. You guys typically do a good job but f some reason th last few times I've been in you don't melt the cheese into the meat. It completely changes the sandwich. I even asked the guy this time to make sure to do so. I ended up with a plain mediocre meat laying on top of a log of cheese read more

Their italian sandwich is my favorite. I get it delivered to my job and they are always on time even though its lunch time and the traffic is bad. read more

So much better, cleaner, fresher than your mega chains, and a thousand times more friendly! Try to go in without some one trying to strike up a conversation. read more

Very overpriced for a short skinny sandwich. Ten dollars for a sandwich about the size of a long hotdog. It was narrow and thin with very little anything. Forget about it ! read more

Awesome subs. Just moved away to a bigger city and still can't find a deli that gives me more satisfaction than these guys. incredible!

Always a great sandwich. Plenty of options, crisp, fresh and delicious. Employees are always friendly as well.

The sandwiches are really good, the store is clean and the employees are all friendly and competent :-). 1-21-2017 11:37 am read more

I've been coming here for years and have never had a negative experience. No matter when I come in the service is always 5-Star! The food is great and the employees are always friendly. Quick and Quality service with a smile! read more

Manager Attitude I said no jalapeños both sandwiches have jalapeños I bring it back and he wants to argue with me that he didn't put jalapenos on it because he made it himself! Well you did sorry dude. read more

Literally the worst customer service ever! My fiancé went to pick up an order he placed online and he had a coupon for chips and a drink. The online ordering didn't allow him to use the coupon so he just ordered the sandwich. When he arrived the boy behind the counter asked him what he needed. He informed him he was their to pick up his sandwich and that he had a coupon that he wasn't able to use online. The young man said verbatim, "I don't know what the fuck i'm doing or how to do that". As a manager, my fiancé looked at him astonished and asked him what he needed to do. Should I just take the chips and drink? The young man looked at him and said very snarky, "take the chips and drink and next time you can thank me with a tip" and he pointed to the tip jar. My fiancé called the manager and informed him of his employee and the only thing the manager could say was "We have been very shorthanded and busy" and that they were frustrated. I'm sorry this is no excuse. He should have been fired on the spot. You don't speak that way in front of or to customers. read more

Will this sandwich give me magical powers? It should...I paid enough... I went here for the first time today, because I love a good sub sandwich, and what did I find...rude people and insane prices. I wasn't sure what sizes their sandwiches were (how big is 'Giant'). I'm assuming that for $11, the Giant must be at least 18-24 inches. No...the Giant is just a footlong, which costs TWICE AS MUCH as any other normal sandwich shop. I was disgusted at the pricing and that people actually paid this often enough to keep them in business! Then, everyone who worked there was very rude, it was like my business inconvenienced whatever they could have been doing. The only saving grace on the price was that I had a buy one get one free coupon, but still my footlong sub cost $7, which is still more than I'm used to paying anywhere else. Now that I have eaten my sandwich, I can report that it was very mediocre. Nothing had much flavor to it and it was all pretty bland. Also, part of my bun was wet, and I'm not sure how that would've happened? Regardless, I do not believe I will be returning to Jersey Mike's anytime soon. Good luck if you decide to spend $15 on a sub lunch! read more

service is weak, food is very good for a sub shop. Don't really care about service in a place like this though.

Really like this one slot, I got the tuna mikes way...loved

So, your experience here will really depend on who is working behind the counter. I've encountered everything from great service and great sandwiches to the rude, strange, and uncomfortable... It's evident that some people want to be there, some people don't. Just when I think I can give it 5 stars, someone inevitably gets snarky with the "do you want it Mike's way?" question (I want some of the ingredients not all ok?) or tries to wrap up my sandwich way before I'm done ordering. Or worse, is overly friendly and asks really personal questions while your sandwich is at their mercy. But the sandwiches are awesome!! So grow a thick skin, cross your fingers, and enjoy. There seems to be a high turnover rate of employees here so don't let my review deterr you, just be prepared. If there is a trainer reading this, maybe take a page from Chipotle and have the employees just smile and make the sandwich... please. read more