Please accept my apologies for the delay in posting this review; however, it was important to me to…read moreshare my experience. Losing my beautiful mother Lauren on November 3, 2025, after her three-year battle with breast cancer, was the hardest experience of my life. Before she passed, I began researching services and reached out to Walters Funeral Services in Glendale. From that first call, I knew we were in good hands. I spoke with Krystin, who was truly knowledgeable, patient, and sincere. She took the time to walk me through the cremation and funeral options during a time when I felt completely overwhelmed. Her compassion made a world of difference. The level of care and professionalism she provided for my mother's service on November 29, 2025 was exceptional. What I will never forget is the moment Krystin handed me my mother's urn. She looked me in the eye and said, "Please take care of her, she's a part of our family now." Those words touched my heart and will stay with me forever. I cannot thank Krystin enough for making a devastating process feel manageable and dignified. I highly recommend her services to anyone navigating the loss of a loved one. Natasha C.

My dearest cousin passed away unexpectedly and in search of a cremation service. My husband found…read moreWalter's Funeral Services in Glendale. From the first phone call, Krystin was sweet, kind and professional. The first thing she said was, "I'm so sorry for your loss". She treated us with genuine kindness. Krystin guided us through every step of the way making it easier for us. Every detail was handled with care. Thank you Kristin and team.

My loved one's passing was very sudden, and I had no experience navigating this process. From the…read morebeginning, Adriana provided thorough and clear information that helped ease my stress and confusion. Western Funeral provides a transparent and detailed .pdf document with pricing and all the services they offer. Adriana responds quickly to all of my questions, and walked me through the process with patience. I never felt rushed, which meant a lot during such an emotional time. I recommend their services to anyone in need of guidance and support.

I am grateful for the service provided by Western Funeral Home and their team, especially Adriana,…read morewho has been very attentive to my family. I have relied on their support for several years, and the service is excellent. Their expertise saved us from paying extra for a death certificate amendment, which helped us process legal documentation in Mexico. I really liked the flowers. The cost was fair, and as a courtesy, they allowed us to arrive early to set up the bread and coffee. The chapel was lovely! Thank you to everyone; I will continue to recommend the services of Adriana and her team.

If I could give zero stars, I would…read more DO NOT bring your loved ones here, they couldn't be more uncaring. In fact, they do everything in their power to make your grieving process exponentially harder. My mother died in 2023 and I, being the only local child, had to handle the arrangements. Having never done this before, my uncle prepared a list of mortuaries for me to call. Lacking the faculties to spend the time to really vet a place - as my mom had JUST DIED - I called the first one on the list - Crippen Mortuary. Worst mistake I could've made. I don't see Clare on their list of staff anymore, which is good, because she was an absolute nightmare. First, my uncle's house doesn't have the best reception, so my call wasn't coming through very well. Clare said, "I can't hear you, you'll have to call back" and hung up. Should've left it there, but I wasn't thinking clearly so I went outside and called again. This time, she was friendly enough, but it wouldn't last. The coroner decided to do an investigation, since the cause of death was unclear, and seeing as LA county only has 1 coroner, they can get kinda backed up. Long story short, we waited about a month until they could do an autopsy, and my mother's body was transported back and forth a couple of times due to miscommunications between Crippen and the coroner. Ultimately, they began to pressure us to cremate, WHILE THE INVESTIGATION WAS STILL ONGOING. Ultimately, we decided to take our mother's death care elsewhere, as they were not sympathetic to our situation in the slightest. Clare even THREATENED TO HOLD MY MOM'S BODY HOSTAGE until we paid them - which is SUPER illegal. Long story short, it seems Clare is no longer there, but honestly, I got a similar vibe from the owner Robert when we spoke with him. Leave your loved one's death care to someone else, these guys have no sympathy for grieving families, which is a bit surprising considering their area of business.

The staff were heartless and clueless with me and my family. My ex husband and I lost our son and…read morethey were recommended because they are the only funeral home that I know of in the town I grew up in. We lost our son in a horrific accident and were in shock, but it didn't phase Crippen staff. They were insensitive, they didn't explain the ID process prior to cremation. Because of their lack of communication I was led to believe that he would be ID'd by just the tag he had entered their facility with. After hearing horror stories of mixing of remains and what not from other facilities I panicked. They ended up causing a delay in the cremation from the originally scheduled day. They took it upon themselves to cancel the cremation and they kept insisting that I was asking to watch the cremation being performed where I would need to pay $1000 to be present. I wrote a clear email that this was not what I was asking, that I did not authorize a delay in the process and that I simply wanted to make sure that I pick my babies remains up and not some mix up. This delay was so stressful because I had already mourned the initial date of cremation and having to relive that was heartbreaking. We had family with us the whole time so that we didn't miss anything knowing that our minds were going to be all over the place, but even with having reinforcements Crippen still managed to give us a horrible experience. The cost of cancellation ended up costing $1000. It seems like they just wanted to extra $1000. Also, we had initially asked for a viewing which now I guess only covered up to 3 people, we requested that service so that someone from the family could physically confirm it was him since he had been identified by the morgue by a photo I sent of what he was wearing last. The day of the "viewing" which we hadn't intended for the entire family to show up, but there were more people than we planned. I understood that we overlooked this detail, but the rude owner decided to bring it to my sons dads attention in a very confrontational way when he could have told someone else in the family when it was clear that the family member was handling the finances since we were too distraught. They also insisted that the delay in receiving the death certificate was because a cause of death hadn't been determined when I had a physical link from the health department stating his cause of death that was easily verifiable. At some point the lady scolded my son's dad claiming he had come in the night (which was just at their closing time around 5 or 6), but my son's dad was too exhausted to argue with her. On top of this being the worse single thing that can happen to any parent, Crippen found a way to make it worse. I'm sure I'm missing some details of how awful they were, but this is the gist.

A dear friend passed away and in search of local cremation services I found Always There Funeral…read moreService in Burbank. From the very first phone call they were kind, patient and professional. The ashes were shipped out of the country and they handled all of it. They communicated each step of the way (even tracked the shipment and notified me when it had arrived). They made a very difficult process easy and comforting. I would highly recommend Always There Funeral Services. I hope I do not have to reach out to them again in the near future but when the times comes I will be reaching back out to them.

I cannot thank Pierre, Vahik, and the entire team at Always There Funeral Services enough for…read moreeverything they did for our family. When my father-in-law passed away in Orange County, our wish was to bring him back to his homeland, Iran, to be laid to rest in his hometown. Pierre helped us from the very beginning with incredible kindness, compassion, and respect. He quickly arranged transportation from Orange County to their facility in Los Angeles and made sure my father-in-law was treated with dignity and care. For the remainder of the process, I worked primarily with Vahik, who handled the extremely complicated international arrangements, permits, documentation, and transportation. Communication was always clear and transparent, and we knew what to expect every step of the way. When political developments unexpectedly suspended flights into Iran while the journey was already underway, Vahik and the team did not give up. They coordinated new documentation in Turkey, found an alternative route to an airport near the Iranian border, and arranged ground transportation so our family could receive my father-in-law and finally bring him to his hometown. During one of the hardest times in our lives, they took an enormous burden off our family. Their compassion, professionalism, communication, and determination to find a solution were truly exceptional. Most importantly, they helped us fulfill our final wish for our loved one and bring him home with dignity. Our family will always be grateful to Pierre, Vahik, and everyone at Always There Funeral Services. I highly recommend them, especially to any family facing the difficult process of international transportation and repatriation of a loved one.

This place will over charge you especially for an urn. Your receptionist yesterday was extremely…read moreRude and should keep in mind that people are grieving. The urns here was about 240 something round the same one on Amazon for 76.00. Do better with your business.

No contact that works! Can't get a hold of anyone. What about the $7000 I paid for funeral costs?read more

We needed "Receiving (Ashes) Remains" service from CA to TX before Nov 2025 and the folks at…read moreHuntington took care in handling the transporting/transfer of our family member's ashes during a difficult time for us -- learning this family member had passed alone. Huntington was very compassionate and truly have a passion for what they do. We recommend them whole-heartedly!

I recently worked with Jess following my mother's passing. During this difficult time, Jess…read moreprovided exceptional service, guiding me with both compassion and professionalism. I'm deeply grateful for her support, and I truly appreciate everything she did. Thank you, Jess.

I contacted LifeSource the day before my uncle passed away and Braeden walked me through everything…read moreon the phone in such a calm and clear manner while everything around me was in chaos. Braeden was communicative, responsive and proactive throughout the following days/weeks. There were some snags with the death certificate and medical examiner and he was nothing but patient and helpful along the way. When it was time for the scatter-at-sea, Braeden was there early and kindly brought waters on a warm day. Although it's a very sad event, it was also very peaceful and gentle. I'm thankful we went with LifeSource, the whole process felt very sane and kind.

Special thanks to Braeden for his amazing care and concern during the most difficult time for our…read morefamily. Best of the best !!!

Great customer service, very well detailed information. Elizabeth was so kind and helpful. She…read morehelped us understand the process in everything.

Dealing with my dad passing, the process has been difficult to say the least. Everyone here has…read morebeen so awesome and supportive to my mom. She has had such a relief from them and that means the world to me. I can't thank them enough for their love and care