Loved working with Jamin! After 1 year of looking for someone to work on our 10 year-old media…read moresystem, Jamin took on this challenging job that no one else seemed to want to touch. He was able to modernize our system, give us all we asked for, and was very pleasant to work with- all under budget! Great work ethic, the kind that is not very common nowadays!

Jamin is awesome. He drove an hour to me house on a last-minute call in order to hook up my…read moresurround sound system. Great customer service, and great conversation. Though it was our first time meeting, he seemed like a friend I've known for years. His work ethic is unparalleled. I was looking for a company giving military discounts, and he was the only one I found. His price was unbeatable. I will definitely call on him again for future projects; thanks. -Mike

I've never had issues with media exchange until now. We bought a phone from them in July. My…read moredaughter's phone screen cracked. We went to get it repaired and were told that the screen was very low quality, it was the wrong screen, it was installed wrong, there was internal water damage and there were still payments pending from previous owner. I am very upset that media exchange decided to sell such a horrible product. I will never buy from them again.

If you're lookin to sell old video game consoles or phones or looking for a good price on used this…read moreplace has that. Better prices by far than going to a pawn shop. Great prices on phones accessories as well. Recommend checking this spot out.

We went in for a smoke machine and Scott helped us. He was absolutely amazing! The level of…read morecustomer service he delivered was something from the past and virtually unheard of in today's retail world. It was incredible to get treated with the time and care he gave. He made a customer for life out of us. I will recommend this place to everyone I know!

From the owner: Since 1984, HB Pro Sound has been El Paso’s trusted source for professional audio, lighting, and…read morevideo equipment. We specialize in pro sound systems, DJ gear, stage lighting, video walls, and commercial AV solutions for churches, schools, venues, and event professionals. What sets us apart is our in-store demo experience. Customers can see, hear, and compare equipment before making a decision — backed by knowledgeable staff who understand real-world applications. Whether you’re upgrading your system, building out a venue, or preparing for a live event, we help you choose the right gear with confidence. Retail Store Hours: Monday–Saturday: 10:00 AM – 6:00 PM Sunday: Closed

We were browsing for a new sound system this past weekend. We finally found one that would suit our…read moreneeds. We found a customer service rep and asked her if she had any in stock. She happened to have one right by her station and turned to get it. While we were talking to her, she walked off to greet some friend and left us talking. eventually she returned and started ringing us up. When we declined the extended warranty she walked away and had a coworker finish a transaction. Is BB making money off extended warranties and consequently they pay their staff on how many they sell? I have to say, this was rather surprising and disappointing that she could not wait 2 minutes to greet her friend and finish the transaction. Do better, BB.

Worst Customer Experience I've Ever Had Completely…read moreUnreliable and Zero Accountability I had the single worst customer experience of my life with this company. I scheduled a TV delivery and installation and made my time limitations absolutely clear. They promised me a specific delivery and mounting window and guaranteed they would be there. They never showed up. No call. No update. No courtesy message. Nothing. The situation only got worse when I tried to get answers. I contacted customer service multiple times, and not a single representative could explain what happened or provide any real help. I requested a manager call me back and was told I would receive a call within two hours. It has now been over 24 hours, and I still haven't heard a word from anyone. This is not just poor service , it's unprofessional, disrespectful, and completely unreliable. When a company can't honor a scheduled appointment and can't bother to follow up with a customer who's trying to resolve their issue, it shows a total lack of accountability and basic customer care. I wasted my time, rearranged my day based on their promise, and received zero communication or support in return. I will not be using this company again, and I strongly advise others to think twice before trusting them with their time or money.

Marco Aguilar agreed to a 10am appointment was not there at 10am. Marco was sent a $50 deposit for…read moresaid appointment and now doesn't answer call or texts for money back when nothing was done to my dads phone! WOULD NOT RECOMMEND!

I ran into some problems with my old CPU. Marco was awesome in fixing the issue and he was very…read morehonest. He fixed it in less than an hour and his price was very reasonable!!! GREAT JOB!!!

We were looking for a gaming laptop charger which we happened to forget at another location…read more Despite purchasing a couple of universal chargers from retailers we were unsuccessful in finding one that will fit. We went to all major retailers and a couple of used computer shops but had no luck. Roger at Edgar's was able to locate a used charger that worked for us. It was a little pricey ($55) for a 9 year old used charger but we were glad he had it and paid the price. The perk was playing with his massive cat that seemed to weigh 25 lbs.

Hands down the best and most reliable computer and digital service place in the region. Not only do…read morethey provide excellent service, they also will follow up to make sure everything is working properly. They are not overpriced and are willing to do rush orders. They have saved me so much time and headache with their fast service. I run a full on DJ & Karaoke business and they had my computer up and running like new before my next gig! Big Thanks!!! If I could, I'd give 10 stars.

It's basically a Macy, nice and organized, definitely be coming back. Wide selection in all…read moredepartments from clothes, electronics, cosmetics, jewelry, furniture, luggage and baby accessories.

I had a great experience with TechFix Electronic Repair. Visited them to repair my laptop. First I…read morenoticed integrity and honesty with their personnel because before even quoting me a repair they checked out with laptop capabilities to determine if it was worth repair. I understand that to some of you this may sound weird but it makes total sense. Why spend $1200 laptop repair in a $400 laptop. To me that's speaks highly about this business ethics, they are clear and honest with the client rather than cheat them, now days you don't easily encounter that. Afterwards they made me feel at ease. The repair took a bit over a week. They were courteous and called me once it was ready. I definitely recommend and would come back again. We need more business to stand by their ethics the way TechFix does!

With the most essential tool of today (21st century and beyond), as a "Digital Dinosaur",…read moreabsolutely require the services of TECHFIX, where ADRIAN and the other "Digital Native" personnel to keep me/my 8+ working correcrly. Definitely, has my coveted "¡Wheel of Approval"