Very professional and outstanding jewelry store including both sales and repairs. The owner is…read moreexceptional with his great knowledge about jewelry and premium watches, but the other staff members are also excellent to work with. I have had very expensive jewelry repaired here with perfect results at very fair prices and completed in rapid time. I have had the batteries replaced on several luxury watches (Omega, Breitling, Tag Heuer and Baume & Mercier) with extreme care and long-lasting results. The owner uses only Swiss watch batteries for replacements and is very careful protecting the case and seals during the replacement. You can have your finest jewelry repaired here and leave it with full confidence that it will be repaired with excellent results and will be taken care of carefully during the entire process. The owner is always courteous and a sincere pleasure to interface with due to his experience, attention to first-class quality, honesty and detailed knowledge.

The people who work here are really nice and incredibly fair and honest. I dropped my Victorinox…read morewatch off because it was missing a button and he told me about $60-80. Well, it was about $100. He said my watch was more complicated than a Rolex but he didn't charge me anymore than what he got charged so he made no profit off of me. He said because he quoted me a $ amount that was less he didn't want to charge anymore than the cost to him. And on top of this, he said I had a 6 month free warranty! I still gave him a $20 tip.

Great experience selling my watch here. They were professional, transparent, and gave me a very…read morefair price. The whole process was smooth and straightforward. Definitely recommend checking them out if you're looking to sell extra watches.

Top tier service, super knowledgeable & very kind, we're so happy we chose Susan's over a few other…read moreplaces we checked out!

Went in to look for a silver cross and didn't see one I liked but looked through a catalog and…read morefound what I wanted. The nice lady at the front desk was a pleasure to work with- I will definitely give them my business from now on.

I was looking to have a custom engagement ring put together, and went to multiple places looking…read morefor someone that I felt I could trust to get such an important job done. Everyone talked a good game at first, but I found little follow through from anyone (including local jewelers, as well as the "name you know" chains)... Only one truly showed up for the big game - Jewel Gallery! Alejandra was amazing, looking for what was ultimately an almost impossible request for one of the stones, but knowing I was on a timetable, she pushed through insane winter storms, lack of inventory nationwide, and an almost "unreasonable" request on my end, and made it happen! She kept me in the loop every step of the way. Linda (one of the owners) stepped in personally when needed to make sure I got what I needed, when I needed it, and was always so excited to be a part of making this momentous occasion as special as possible. Everyone was so friendly and helpful, I couldn't ask for anything more! Come to find out, they have done a tremendous amount of work for my mother on some very old and complicated jewelry to some new items she got from them... In fact, I think my mother's exact words were. "You would have been an idiot if you had gone anywhere else!" Well, without a doubt,she was right! Thank you Jewel Gallery, especially Alejandra and Linda! You made one of the most special days of my life even better and easier... Oh, and she said "YES!"

High end watch repair from a certified watch maker known and recognized as a true professional…read more Deep knowledge of all swiss movements. He can easily undertake repair for watches like Cartier, Rolex, and Omega. He delivers and is reasonably priced. My friend Ismael recommended him and since then I haven't looked back.

I went in thinking I needed a watch repaired, but turned out it was just the battery (which had…read morejust been replaced but was bad). He was very nice about it and while a little pricey, he was very honest about the work. I so appreciate that in this day and age.

This is my favorite place to come for jewelry repairs, especially watch battery replacements. They…read morecare about your property and are careful with your watches. I highly recommend this place.

One of the friendliest and approachable stores I've experienced first-hand and a lot of it has to…read moredo with the staff here at Kendra Scott. Every time I've come to shop here it has always been a pleasant interaction and I really appreciate just how approachable their team is. It isn't salesy or over-bearing and their team all work together so you don't feel overwhelmed. They have a color bar, seasonal, costume, demi-fine, and fine jewelry to explore including pieces for men, women, and children. My most recent trip was for their Yellow Friday sale this Thanksgiving weekend and the entire store was just about on sale. Ended up stocking on a few gifts and they were even serving mimosas and baked treats. A smart way to keep folks around and enjoying themselves. This boutique will always be a go-to spot for gifts.

Kendra Scott has some beautiful jewelry inside of their beautiful shop. I saw more than one item I…read morewanted to purchase. I'd like hoop earrings for myself and a candle for a friend. I also want a white dog bowl for Chico just because. Lol. Hoop earrings have been my jam for quite awhile now. I just like the simplicity of them. They also seem to go with almost every outfit. They are classic and never go out of style. I love anything that doesn't go out of style. I'm not about keeping up with the latest fashion trends these days. Lately, my outfits have been pretty casual. I plan on getting one or two of these items online. I am still making my selections. I also like their birthstone jewelry collection. I might get something from there soon. I went to check out the store recently and I'm so glad I did! The service was top notch and they are following safety precautions. They offer masks and hand sanitizer as soon as you walk in. There's also curbside pick up. Yeah, the items are a bit pricey for me but...sometimes we just need to spoil ourselves and/or a friend or loved one. Check them out, everyone! You won't be disappointed. I recommend buying a special lady in your life something from here for Christmas or her birthday. I'm sure she will love it! By the way, Christmas is only 10 days away! Fun fact: Did you know Kendra Scott began in Austin, Texas with only $500? I will update review once I order something online.

Good service and reasonable prices! A pleasure talking with him as well. Easy to park by the shop…read moreor along the next cross street.

This place is a joke. Waited over 40mins to get any customer service and when I did, all I needed…read morewas a screw for a link in my watch the guy Was rude and unprofessional and tells me it'll take up to 10 days for a damn screw! something that took less that 5min to get that at a nearby jewelry shop. Don't waste your time here. clearly they're ripping people off. You need anything done in this area I recommend international jeweler's done the street on piedras

This is my second time there and they do great work. They value their military personnel and VIP…read morecustomers. They do great work. My second visit there was to get white gold ring resized. He was honest and told me that it will take an hour. Man they had me out of there in 30ish minutes and the great part is that they have a see through glass and you can watch them work. They have my service and I will definitely be coming back!

I had to file a civil suit against the owner and the businesses associated with the owner for over…read more$5000.00 of damages, I received only a $500.00. judgement. -5 star review. I still did not receive all of my property back to me.

Knowledgeable service, even though I was unable to be assisted with an issue I had regarding a…read morebracelet. It was a "get what you pay for" kind of item from another place. Instead of trying to rip me off, the owner was helpful & friendly.

After months they couldn't repair my Seiko Automatic Watch. MONTHS! Got it back 29 April 2023 and…read moretoday the Second Hand fell off. They repaired my Maestro's Gold Seiko last September and I had to take it back 3 times. JUST GOT IT BACK 29 April 2023. They seem nice but work is constantly below par.,

I have been a patron of Ben Bridge for many years.Purchased the famous Italian diving watch Panerai…read moreand some Swiss made watches with the great counsel of Penny and her team. Service here is a special treat, a unique experience of friendliness combined to professionalism. Since my son is 3 yo, he has received for every Christmas " The Ben Bridge Bear " and Penny makes sure one is always waiting for him. The store offers a great collection of jewelry and of course high-end watches including Longines, Panerai, David Yurman just to name a few. They also provide in-store repairs. You always have the impression to be welcome into the Ben Bridge family and experience and for that i thank Penny and her unwavering dedication to customer service. It is a great destination for birthdays and other important occasions.

The other day we went to Ben Bridge and we would like to thank Andrew and Jonathan for their…read moreexcellent customer service! Andrew helped me with a jewelry purchase and also with a repair, and Jonathan helped us sizing a watch. Both of them were very knowledgeable, courteous and like we stated before, they provided excellent customer service!