1. Jewel Gallery

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El Paso, TX

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Jewel Gallery

4.1 (12 reviews)
Open • 10:00 am - 5:30 pm

Services - Jewel Gallery

Personal property appraisal

Jewelry repair

Jewel Gallery Photos

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6 years ago

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1 year ago

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3 years ago

Great and nice staff and amazing atmosphere they helped me with everything I needed and they where very patient

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3 years ago

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7 years ago

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5 years ago

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10 years ago

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9 years ago

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15 years ago

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12 years ago

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12 years ago

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10 years ago

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Johnson Jewelers

Johnson Jewelers

(10 reviews)

$$$

My husband has been getting my jewelry here for years. They have always done fun promotions, for…read moreregular customers like discount nights with raffles and giveaways. We actual won a beautiful diamond necklace one time. They have custom jewelry that you will not find everywhere like Levain, Pandora, and many others. There are some cute and fun jewelry choices under a $100.00. They are a fine jeweler! Today we saw a 4k diamond that was ridiculously big compared to mine. But it cost as much as a house. This gives you idea of the range of items they carry. Anyways, today we went in to repair one of my rings. I am super rough with my jewelry because I wear it all the time and not just for special occasions. One of my bracelets that my husband gave me 13 years ago I wear all the time, shower, bed, gardening you name it. I only take it off when I want to wear a big clankly bracelet. I have had to repair it once. It has been tugged and pulled quite a bit over the 13 years. My ring today was still under warranty and will be fixed for free. When you go in you are greeted by friendly people that will call you to set up appts for bdays, and anniversaries. This has worked as my husband has gone in on many of those occasions. They also have layaway which is really helpful.

No zero-star option, so I chose this one. I went to this store to customize a bracelet with my 18k…read moregold necklace with a 1-carat diamond bezel pendant, and they butchered it. The agreement was not to touch the bezel. And the worst part is, they lied about it. Sounds like it's their norm. The repair manager lied without hesitation and offered to show me the video where she was watching the person work on my piece and didn't touch the bezel of my diamond. Their mistake; I have a bunch of photos of my original necklace. I bought this piece in Japan; they are known for their quality. Even with so much evidence of their bad practices, when I sent them a demand letter so we could find a remedy, they ignored me. I told them I'd file a claim in small claims court, but still got no response. I will pursue this not just for myself, but for all the consumers out there. You can never win without concrete evidence, so you'll be left with frustration. Imagine if I didn't have the evidence; it would be their words against mine. I'd have no standing because they claim to be an "established" business. I am also appalled by their arrogance, but I shouldn't be surprised because they are influential. Definitely have lawyers and connections. We are just customers, nothing to these people. How can these people sleep at night?

Kendra Scott

Kendra Scott

(7 reviews)

One of the friendliest and approachable stores I've experienced first-hand and a lot of it has to…read moredo with the staff here at Kendra Scott. Every time I've come to shop here it has always been a pleasant interaction and I really appreciate just how approachable their team is. It isn't salesy or over-bearing and their team all work together so you don't feel overwhelmed. They have a color bar, seasonal, costume, demi-fine, and fine jewelry to explore including pieces for men, women, and children. My most recent trip was for their Yellow Friday sale this Thanksgiving weekend and the entire store was just about on sale. Ended up stocking on a few gifts and they were even serving mimosas and baked treats. A smart way to keep folks around and enjoying themselves. This boutique will always be a go-to spot for gifts.

Kendra Scott has some beautiful jewelry inside of their beautiful shop. I saw more than one item I…read morewanted to purchase. I'd like hoop earrings for myself and a candle for a friend. I also want a white dog bowl for Chico just because. Lol. Hoop earrings have been my jam for quite awhile now. I just like the simplicity of them. They also seem to go with almost every outfit. They are classic and never go out of style. I love anything that doesn't go out of style. I'm not about keeping up with the latest fashion trends these days. Lately, my outfits have been pretty casual. I plan on getting one or two of these items online. I am still making my selections. I also like their birthstone jewelry collection. I might get something from there soon. I went to check out the store recently and I'm so glad I did! The service was top notch and they are following safety precautions. They offer masks and hand sanitizer as soon as you walk in. There's also curbside pick up. Yeah, the items are a bit pricey for me but...sometimes we just need to spoil ourselves and/or a friend or loved one. Check them out, everyone! You won't be disappointed. I recommend buying a special lady in your life something from here for Christmas or her birthday. I'm sure she will love it! By the way, Christmas is only 10 days away! Fun fact: Did you know Kendra Scott began in Austin, Texas with only $500? I will update review once I order something online.

Jewel Gallery - jewelry - Updated October 2026

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