Amazing!!!!!! Would definitely recommend! He fixed my mom's wedding ring better than expected!!!…read moreFast and affordable!!

I will always go back to Luna De Plata, amazing customer service. I am beyond happy with the…read moreservices I received.

If you are looking for a unique jewelry gift, this is the place. With many military folks…read moretransitioning to their next duty station, a unique gift that will remind them of their time in El Paso may be the perfect going away present. I have a gal pal that is actually leaving the country and then will retire after her tour. I decided to get her something that will always remind her of El Paso and everything we have here. Ms. Eisen has fabulous pendants featuring the star on the mountain, and a "bead" the kind that goes on a bracelet- but they can be worn on a chain around the neck also. The bead showcases some of the places that El Paso is famous for. They come in silver and white and yellow gold, with three different sizes, so there is truly something for everyone's price point. They also gift wrap. Perfect!

Susan has been my Jeweler since 1990. She always has time for me, answers my questions, and when…read moreasked she will make recomendations.

I was looking to have a custom engagement ring put together, and went to multiple places looking…read morefor someone that I felt I could trust to get such an important job done. Everyone talked a good game at first, but I found little follow through from anyone (including local jewelers, as well as the "name you know" chains)... Only one truly showed up for the big game - Jewel Gallery! Alejandra was amazing, looking for what was ultimately an almost impossible request for one of the stones, but knowing I was on a timetable, she pushed through insane winter storms, lack of inventory nationwide, and an almost "unreasonable" request on my end, and made it happen! She kept me in the loop every step of the way. Linda (one of the owners) stepped in personally when needed to make sure I got what I needed, when I needed it, and was always so excited to be a part of making this momentous occasion as special as possible. Everyone was so friendly and helpful, I couldn't ask for anything more! Come to find out, they have done a tremendous amount of work for my mother on some very old and complicated jewelry to some new items she got from them... In fact, I think my mother's exact words were. "You would have been an idiot if you had gone anywhere else!" Well, without a doubt,she was right! Thank you Jewel Gallery, especially Alejandra and Linda! You made one of the most special days of my life even better and easier... Oh, and she said "YES!"

Went in to look for a silver cross and didn't see one I liked but looked through a catalog and…read morefound what I wanted. The nice lady at the front desk was a pleasure to work with- I will definitely give them my business from now on.

My husband has been getting my jewelry here for years. They have always done fun promotions, for…read moreregular customers like discount nights with raffles and giveaways. We actual won a beautiful diamond necklace one time. They have custom jewelry that you will not find everywhere like Levain, Pandora, and many others. There are some cute and fun jewelry choices under a $100.00. They are a fine jeweler! Today we saw a 4k diamond that was ridiculously big compared to mine. But it cost as much as a house. This gives you idea of the range of items they carry. Anyways, today we went in to repair one of my rings. I am super rough with my jewelry because I wear it all the time and not just for special occasions. One of my bracelets that my husband gave me 13 years ago I wear all the time, shower, bed, gardening you name it. I only take it off when I want to wear a big clankly bracelet. I have had to repair it once. It has been tugged and pulled quite a bit over the 13 years. My ring today was still under warranty and will be fixed for free. When you go in you are greeted by friendly people that will call you to set up appts for bdays, and anniversaries. This has worked as my husband has gone in on many of those occasions. They also have layaway which is really helpful.

No zero-star option, so I chose this one. I went to this store to customize a bracelet with my 18k…read moregold necklace with a 1-carat diamond bezel pendant, and they butchered it. The agreement was not to touch the bezel. And the worst part is, they lied about it. Sounds like it's their norm. The repair manager lied without hesitation and offered to show me the video where she was watching the person work on my piece and didn't touch the bezel of my diamond. Their mistake; I have a bunch of photos of my original necklace. I bought this piece in Japan; they are known for their quality. Even with so much evidence of their bad practices, when I sent them a demand letter so we could find a remedy, they ignored me. I told them I'd file a claim in small claims court, but still got no response. I will pursue this not just for myself, but for all the consumers out there. You can never win without concrete evidence, so you'll be left with frustration. Imagine if I didn't have the evidence; it would be their words against mine. I'd have no standing because they claim to be an "established" business. I am also appalled by their arrogance, but I shouldn't be surprised because they are influential. Definitely have lawyers and connections. We are just customers, nothing to these people. How can these people sleep at night?

This is my favorite place to come for jewelry repairs, especially watch battery replacements. They…read morecare about your property and are careful with your watches. I highly recommend this place.

One of the friendliest and approachable stores I've experienced first-hand and a lot of it has to…read moredo with the staff here at Kendra Scott. Every time I've come to shop here it has always been a pleasant interaction and I really appreciate just how approachable their team is. It isn't salesy or over-bearing and their team all work together so you don't feel overwhelmed. They have a color bar, seasonal, costume, demi-fine, and fine jewelry to explore including pieces for men, women, and children. My most recent trip was for their Yellow Friday sale this Thanksgiving weekend and the entire store was just about on sale. Ended up stocking on a few gifts and they were even serving mimosas and baked treats. A smart way to keep folks around and enjoying themselves. This boutique will always be a go-to spot for gifts.

Kendra Scott has some beautiful jewelry inside of their beautiful shop. I saw more than one item I…read morewanted to purchase. I'd like hoop earrings for myself and a candle for a friend. I also want a white dog bowl for Chico just because. Lol. Hoop earrings have been my jam for quite awhile now. I just like the simplicity of them. They also seem to go with almost every outfit. They are classic and never go out of style. I love anything that doesn't go out of style. I'm not about keeping up with the latest fashion trends these days. Lately, my outfits have been pretty casual. I plan on getting one or two of these items online. I am still making my selections. I also like their birthstone jewelry collection. I might get something from there soon. I went to check out the store recently and I'm so glad I did! The service was top notch and they are following safety precautions. They offer masks and hand sanitizer as soon as you walk in. There's also curbside pick up. Yeah, the items are a bit pricey for me but...sometimes we just need to spoil ourselves and/or a friend or loved one. Check them out, everyone! You won't be disappointed. I recommend buying a special lady in your life something from here for Christmas or her birthday. I'm sure she will love it! By the way, Christmas is only 10 days away! Fun fact: Did you know Kendra Scott began in Austin, Texas with only $500? I will update review once I order something online.

When you're a foreigner in a new town, looking to fix what is an irreplaceable piece of jewelry,…read moreyou sometimes wonder if you can trust someone with a sentimental piece. Sergio is your man. Kind, trustworthy and extremely good at what he does, this is professional ethos and the kind of person you can trust your family's priceless jewelry to. He won't let you down.

Valen Vergas... don't take your jewelry they will take your valuables and replace with fake shit!…read morePlease don't take your jewelry there, plus they say it'll take a week ... enough time to exchange.. As it was taken and still didn't get fixed.

This is my second time there and they do great work. They value their military personnel and VIP…read morecustomers. They do great work. My second visit there was to get white gold ring resized. He was honest and told me that it will take an hour. Man they had me out of there in 30ish minutes and the great part is that they have a see through glass and you can watch them work. They have my service and I will definitely be coming back!

I had to file a civil suit against the owner and the businesses associated with the owner for over…read more$5000.00 of damages, I received only a $500.00. judgement. -5 star review. I still did not receive all of my property back to me.

Knowledgeable service, even though I was unable to be assisted with an issue I had regarding a…read morebracelet. It was a "get what you pay for" kind of item from another place. Instead of trying to rip me off, the owner was helpful & friendly.

After months they couldn't repair my Seiko Automatic Watch. MONTHS! Got it back 29 April 2023 and…read moretoday the Second Hand fell off. They repaired my Maestro's Gold Seiko last September and I had to take it back 3 times. JUST GOT IT BACK 29 April 2023. They seem nice but work is constantly below par.,

I have been a patron of Ben Bridge for many years.Purchased the famous Italian diving watch Panerai…read moreand some Swiss made watches with the great counsel of Penny and her team. Service here is a special treat, a unique experience of friendliness combined to professionalism. Since my son is 3 yo, he has received for every Christmas " The Ben Bridge Bear " and Penny makes sure one is always waiting for him. The store offers a great collection of jewelry and of course high-end watches including Longines, Panerai, David Yurman just to name a few. They also provide in-store repairs. You always have the impression to be welcome into the Ben Bridge family and experience and for that i thank Penny and her unwavering dedication to customer service. It is a great destination for birthdays and other important occasions.

The other day we went to Ben Bridge and we would like to thank Andrew and Jonathan for their…read moreexcellent customer service! Andrew helped me with a jewelry purchase and also with a repair, and Jonathan helped us sizing a watch. Both of them were very knowledgeable, courteous and like we stated before, they provided excellent customer service!