Took my watch to have the battery replaced. I called ahead to make sure they were open. Within…read morearriving, I was greeted. The store seems a little out of date with decorations. Some of the jewelry that is on display is in desperate need of cleaning. Fred changed the battery of my watch and it took less than 5 minutes. The battery also has a year warranty. I paid $7. Make sure to take cash as there's a convenience fee for using your card. Highly recommend them for battery change.

I took a silver necklace needing repair. He replaced the clasp on the necklace since it was gone,…read moreand soldered a piece that fell off a cross pendant. It was done within 24 hrs. The customer service was exceptional, and the person was courteous and professional. The place of business has a variety of jewelry to choose from. Overall, a nice local business we all need to support. I am glad I found this place.

Valen Vergas... don't take your jewelry they will take your valuables and replace with fake shit!…read morePlease don't take your jewelry there, plus they say it'll take a week ... enough time to exchange.. As it was taken and still didn't get fixed.

Good service and reasonable prices! A pleasure talking with him as well. Easy to park by the shop…read moreor along the next cross street.

Love to visit Camacho Watch Repair for the maintenance of all my watches. Mr. Camacho was trained…read morein Switzerland by Rolex and has gathered a wealth of knowledge over several decades. Whether you need a bracelet adjustment or a full watch repair, his craftsmanship knows no boundaries! And the value is always there as compared to the crazy pricing that some of the Swiss houses practice. Come on El Paso let's support a great artisan!!!

Took my Tag Caliber 6 in for servicing and he found a tiny failure in one of the movements…read more Excellent quality and attention to detail. Reasonably priced. Highly recommend

This is my favorite place to come for jewelry repairs, especially watch battery replacements. They…read morecare about your property and are careful with your watches. I highly recommend this place.

In 2006, I had lost my college class ring. An upper classmate had designed the ring and gave me a…read morecopy of the design. Jonsil made mine in 1986, and when I called the lady in 2006, she said "I remember that ring. I loved it, and we only ever made two of them. She said they still have the mold. They re-made the ring and it was wonderful; that is, until last week when it was stolen. I tracked it down at a pawn shop, and they want $1.5K for me to get it back. It was also engraved with my name in it. The pawn shop should have never accepted it. I know that Jonsil can make the ring again (provided they STILL have the mold, of course). And, they can probably make it for much less than $1.5K. What made the stolen ring so special was that it had a diamond from my late mother's wedding set in it, and all I can do is pay the money, or file a police report on the person who took it.

In 2018-2019 when we walked in the front door Mrs. Margaret started providing top -notch customer…read moreservice. She was very knowledgeable and ensured we understood the proces of selecting a once in lifetime ring. She further ensured we remained aware of the promised delivery timeline. Following my departure to next duty station, I decided to change my ring face plate, as well required an adjustment of diamonds and with no hesitation Margaret yet again provided superb customer service, in which I mailed ring to store and received it back as requested. It is unfortunate that the store shut-down.

My experience was so special! Every question I had was answered thoroughly and thoughtfully. I…read moreespecially want to brag on Claudia Esquivel who helped make my process a once in a lifetime experience. It is so evident that she was wanting me to have the best diamond at the best price. She was patient, scouted out diamonds for me, kept me updated with new inventory and possibilities...she is a true asset to the company! Can't recommend her and the company enough! -Campbell Anderson

Mr. Troy was very helpful and knowledgeable. We came in with a gifted novelty cuckoo clock, which…read moreneeded a key-- he had one to sell at a reasonable cost. It was also missing a pendulum, which he looked up the part number and wrote down all pertinent information so we could replace it on our own since he didn't have one of those on hand as well. He showed us his clock collection and entertained our nearly 5-y-o and both of us by showing the internal mechanisms of his very elaborate "Cadillac" of grandfather clocks, and his really adorable Opa cuckoo clock. We recommend this business for all your clock repair needs and information.

Troy was very responsive to phone calls and did warn me that he was a number of months behind…read morebecause of the number of people needing clock repair. My clock was ready on schedule and I can testify that the work was quite professional. He knows all about clocks! I think he is very meticulous and he wants he treats every clock as if it is his own

Melissa is awesome. Clean place! I walked in and was helped right away. Prices are great and the…read morework is amazing. This place is fantastic!!!

Overall, a smooth process and great artist! Came in for a walk-in for the El Paso star and Pete…read morehelped show me the different options I could potentially get. I got the star with a mountain line and Pete was making the process so easy by giving me options and listening to some changes I wanted. I was on the chair for less than 10 mins, maybe less than 5 even. Easy, breezy, could not recommend enough, thank you, Pete!