"Freedom Keys" focuses on making keys, fixing jewelry, repairing watches, and they also do awards engraving. I have only used them for watch repair, awards engraving, and jewelry repair. My best experience with them has been with awards engraving because, after a couple of weeks, they have delivered good products. The engraving price has been okay, and their location is very convenient because their shop is inside freedom crossing in Fort Bliss; I attempted to get them to fix a pearl necklace, but after two weeks, they returned it because they were unable to fix it. I also left my watch to get it repaired and change the battery, but after two weeks, they said it would be too small, so they had not fixed it; I said, "Please fix it anyway," and they did, so they didn't charge me due to the inconvenience. read more