This is my second time there and they do great work. They value their military personnel and VIP…read morecustomers. They do great work. My second visit there was to get white gold ring resized. He was honest and told me that it will take an hour. Man they had me out of there in 30ish minutes and the great part is that they have a see through glass and you can watch them work. They have my service and I will definitely be coming back!

I had to file a civil suit against the owner and the businesses associated with the owner for over…read more$5000.00 of damages, I received only a $500.00. judgement. -5 star review. I still did not receive all of my property back to me.

Took my watch to have the battery replaced. I called ahead to make sure they were open. Within…read morearriving, I was greeted. The store seems a little out of date with decorations. Some of the jewelry that is on display is in desperate need of cleaning. Fred changed the battery of my watch and it took less than 5 minutes. The battery also has a year warranty. I paid $7. Make sure to take cash as there's a convenience fee for using your card. Highly recommend them for battery change.

I took a silver necklace needing repair. He replaced the clasp on the necklace since it was gone,…read moreand soldered a piece that fell off a cross pendant. It was done within 24 hrs. The customer service was exceptional, and the person was courteous and professional. The place of business has a variety of jewelry to choose from. Overall, a nice local business we all need to support. I am glad I found this place.

I originally came to this shop, located at The Fountains, to have batteries replaced in several of…read moremy Gucci and Wittnauer watches. I had previously taken them to a local jeweler and they did not have the right tools to open the Guccis- one of my watches now has a scratched backing. Since Deutsch & Deutsch are fine watch makers, I knew they would take care of my watches. When I stepped inside the store, I was greeted by an armed guard and the staff. They carefully labeled all my timepieces and took photos of them so I would be assured I was getting the same items back when I returned (the watchmaker was not in on this day). I was impressed. I looked around the store and saw many things Santa needs to bring me- I have been a very good girl! They have watches by TAG, Rolex, Cartier, MontBlanc and Hublot, as well as an array of very nice jewelry. Tucked away in the corner is a section devoted to MontBlanc pens, cases and other items - I saw a really nice high tech notepad that transfers whatever you draw or write on it to your smartphone as it was hand drawn! Very cool! Academia says that if you are in a Masters Degree program or higher and you are writing a thesis, you should be gifted with a MontBlanc pen upon graduation. My brother got one...I did not (my father had just passed away so no one was thinking). Not to worry, I am blessed with many friends who got together and gave me a beautiful MontBlanc as a gift!!!! Yes, these beautiful pens are amazingly crafted using precious materials; they easily become something that you want more than one of. Today I purchased a second pen for myself and I cannot explain the feeling you get from having and using daily such a nice writing instrument. With daily writing comes the need for ink- I love the fine liner in Bold. It is like writing with a very fine pointed sharpie, but I bought an assortment of ink types and colors today. If you are in need of a nice gift for someone special, this is the place.

Great service and very friendly staff. I have purchased several watches and they were very helpful…read morethroughout the entire process.

This place is the real deal! Excellent customer service, fair prices, and fast customization. We…read morewalked in looking for wedding bands that we needed ASAP. They showed us beautiful rings and customized the fit and finishes in house so they could be ready for us the next day. NEVER EVER go to the chain stores at the mall, you will get ripped off.

July 2025 I took my two rings to Flores Jewelers on Lee Trevino. I wished I could of personally…read morethanked Mr. Flores for doing such a remarkable job on my rings. I almost thought they weren't my rings! Thank you to the ladies also for their professionalism. John R. Herrera.

I went and dropped off a pair of. Of boots there last week they did a fantastic job on my boots I…read morewent and picked up the boots today. I can't wait to wear them it's going to be nice. They did a really good job. You can't even tell a difference. The customer service was really good. I think they may need to distinguish which side is which, however when I walk in for the first time had I done a better job of paying attention I would have realized that the store is split up. Finally the price. I have never had a pair of shoes repaired so I am not sure what it cost or what fair market value is I paid. 8 dollars to have two pairs of shoes repaired I think that's Awesome! Like I said not sure what it should cost. Very fairly priced I will definitely be back.

THIS IS A REVIEW FOR THE JEWELRY SHOP INSIDE THIS PLACE. They think they can get away with murder…read morethere by having 4-5 different names for it. Since it is inside this location I WILL BE WARNING ALL OF EL PASO TO AVOID IT LIKE THE PLAGUE. If I could leave a negative five-star review, I would. Absolute worst experience. I brought them an expensive watch for a simple battery replacement. I was watching them as they struggled with it; it looked like they could not properly set the battery in its place. In the process they broke an internal part. This watch has irreplaceable sentimental value to me--it is a treasured keepsake I would never sell, and now it is completely ruined. I trusted them with something priceless, and they completely betrayed that trust. To add insult to injury, they charged over $100 more than a reputable jeweler nearby and refused to take any responsibility for the damage. They are overpriced, unskilled, and dishonest. Save your jewelry and your memories--do not go here!

Service, selection and value are always top notch here at Jared. They have a little of everything,…read moreand will always find the right piece for the right occasion, budget, etc. I exclusively use Jared. Gifts, holidays, meaningful, sentimental, casual even, I just go to Jared period

We knew from the start that we wanted a custom ring, and even though we had purchased the center…read morediamond from another vendor, William and Reese made the entire customization process absolutely exceptional. Yes, the process took longer than we imagined--but when you're this excited for the final result, it's worth every single moment. And thanks to William and Reese's outstanding communication and customer service, we always felt taken care of. Both our engagement ring (2024) and wedding band (2025) were fully custom, and the final results blew us away! The craftsmanship, attention to detail, and overall quality were beyond anything we expected. My wife is still completely obsessed with her ring set--and honestly, so am I. William and Reese truly delivered perfection. We couldn't be happier, and we are incredibly grateful for their hard work and dedication. A huge thank you to both of them for doing such an amazing job!

Excellent service, genuine and professional! The jewelry is top tier and the hospitality is great!…read moreWouldn't go anywhere else in El Paso for traditional or custom jewelry!

Just received my beautiful anniversary ring from JC Jewelers and I'm very happy with the quality of…read moremy custom made ring. Great customer service and very knowledgeable in gemology by Jerry and staff. Thank you

I went in with dirty silver hoops with one broken clasp. Rosa not only went out of her way to be…read moreextremely communicative with service and repair process, she even went the extra mile to clean my earrings and offer additional support for future use. They look brand new and all for a incredibly generous price, I would recommend the business over any other in El Paso right now, she earned a loyal customer. :)

From the owner: Picasso Flower Shop and Jewelry is your one-stop destination for exquisite and beautiful gold and…read moresilver jewelry, expert Jewry repair , and Stunning Flower Arrangement for every occasion, wedding, Quinceñeras, Anniversaries, birthdays, graduations and more , Wheather you’re searching for the perfect gift, a timeless piece of jewelry or a beautiful floral design, our store has you covered. We specialize in engagement rings ensuring you find something truly unique and elegant . We do deliveries Visit Picasso Flower Shop and Jewelry for exceptional craftsmanship and meet our friendly staff.

My experience was so special! Every question I had was answered thoroughly and thoughtfully. I…read moreespecially want to brag on Claudia Esquivel who helped make my process a once in a lifetime experience. It is so evident that she was wanting me to have the best diamond at the best price. She was patient, scouted out diamonds for me, kept me updated with new inventory and possibilities...she is a true asset to the company! Can't recommend her and the company enough! -Campbell Anderson

Recently purchased a set of diamond earrings. Diamond settings were exquisite and very elegant…read more The representative, the store manager Martha Herrera was very knowledgeable with their product line and very helpful in assisting with this purchase. She took her time to explain the features of the item. Overall I was very pleased with my purchase and service that Martha provided me.

From the owner: We specialize in solitaires, engagement rings, wedding rings, anniversary bands, loose diamonds,…read morerubies, sapphires, pearls and appraisals. Classic, contemporary or vintage, youêll find the best setting for your loose diamond or gemstone. Our Diamonds are purchased from legitimate sources not involved in funding conflict and in compliance with United Nations resolutions. We guarantee our Diamonds are conflict free, based on personal knowledge, and/or written guarantees provided by the supplier of our Diamonds. We offer a very comprehensive lifetime warranty. See our associates for details. Visit our store today to see our stunning selection of fine jewelry, settings, engagement rings, wedding rings, and loose diamonds.