Roberta Mendez is superb hairstylist. She is very knowledgeable about hair color choices, and is…read moreexpert with styles and cuts Kathy S.

I hate giving this one star as the barber there Geoff is exceptional and a master in his craft. I…read moreonly started to go because Geoff is an exceptional barber who owned his own shop previously and managed others before. He is one of the most friendly and cleanest barbers I've ever met so when he started working here I was excited. I have never left any review of any place in my life, but I had to since this was such a terrible experience. The only problem I've had here is with their manager Alana! I am not sure if she just hates men, or has never managed anywhere before, but was the most unprofessional manager I've ever encountered. I have 20 years of management experience and I am now a Director in my field. I have trained managers and staff for years. I know how managers should treat their staff and clients and was truly shocked at her behavior. Every time I've gone there prior, I have been greeted with a smile and offered a drink. She barely looked up at me and I had to ask if she could check me in. Strange I thought but whatever. They always offer a drink, even if I don't want one and almost always so no thank you. She didn't offer me anything other than a cold, sit down he will be with you soon. I was so put off right away! Then as I waited, she openly mocked another man who worked there with another staff she directly managed. She did it loud enough so everyone could hear her, it seemed intentional and I was shocked she did it so openly. I was thinking wow, what is going on here today so weird. The whole time I got my haircut she kept walking by the barber making insults and saying his area wasn't clean, or just weird remarks. At one point I did ask him if she was joking and he just shook his head and didn't address it. She seemed like she was harassing him honestly like a weird power trip that was meant to publicly embarrass him. She kept glaring over at us and was talking loud enough that we could hear her insult him, again very very unprofessional and awkward. If I were him I would have quit right there. However he kept his cool and didn't say a word to his credit. He must be used to it, but with many years experience in management, I can see that it was an intentional power trip at best, at worst discrimination. I wanted to get up and leave honestly but he wasn't even close to being done with my hair. She then came over again and mind you while he was working on my haircut, which is a fade and takes lots of concentration, she made another insult to him and then began to rip out his wheelie cabinet they use to hold their barber tools and made a scene basically yelling she know there was hair under there. I was so put off by that, that is something that could be addressed in between clients or before or after work, but again it was clearly her just harassing him because she cannot handle her title. So under the cabinet; there was like nothing there except like a tiny clump of hair. I couldn't believe she did that and nothing was there and i could see under the womens cabinets there were more than his so it was clearly intentional and just so odd. Honestly I don't like using this word, but unhinged is the only one to best describe it. Like a mother yelling at her child, only he is much older and clearly a much calmer better employee. Ive never met a manager who didn't want business; but every time I go they book a follow up and usually great. Alana didn't even look up at me, had a scowl on her face and didn't even ask me when I could book my next appointment. I waited for her to ask and/ or just look at me, but when she finally looked up it was a death glare, clearly in her own world so I didn't even bother asking to book my next one. When she checked me out it was so tense and awkward, she was very clearly angry at something but it couldn't have been me as I've never met her. My wife and daughters just started going there for their haircuts as well, but after telling my wife she now refused to go back and is trying a new place. She did mention she also was waiting for her haircut and heard a worker there insulting men and even had the girls take a walk so they didn't hear it. We respect everyone in our household and try not to subject our girls to sexism or hatred of anyone. My wife wasn't sure if it was the same person i encountered, but my best guess is that it was as the rest of the staff seem great, despite the horrible management. Again never in my life have I seen a manager so blatant with either sexism or incompetence or both. My family and I were about to get the entire family membership at Lifetime which is extremely expensive as our kids take swimming and gymnastics too, but due to Alana's unprofessional unhinged behavior we decided to not waste our money. If that is who they hire to manage the spa I can only imagine how poor the rest of their management team is. I have sent a message to the general manager as well. I am waiting on their response.

Bought a package for $750 in June...the are now closed. Empty, furniture gone. Was a long term…read moreclient..disgraceful. phone disconnected, signs down..

I've been going here for more than 5 years now and have always been pleased with my tan. I have…read moregotten every spray shade offered and love the way it comes out every time, whether it's for a special occasion or just casual. My skin is very fair to begin with but I always walk out glowing inside and out!

This review is for the NATICK, MA AVEDA PRODUCT STORE. I received professional, individualized and…read moreoverall outstanding professional service from Omar today. I have made the decision over the last year to support as many small businesses as I can. I am so glad I went to this store today. Although I purchased what I went there for, (skin care products), I also received an amazing assessment of my hair and free products to try based on Omar's assessment. The store is very organized and clean. Meets this Virgo's needs!

Everyone knows Aveda, their concept, their philosophy, so I won't get too into that…read more Two things made me really happy when I went to the Aveda store last night at the Natick Mall. 1) They are now the only cosmetics company that has plants powered 100% by wind generated electricity. That's pretty awesome. 2) When I purchased something, the salesgirl asked me -first- if I wanted to put the purchase in my courier bag. Generally when I shop, I have my bag on me, and I try to put as much stuff in it as I can because I hate creating more waste. Lots of shops get pissy with me when I say I don't want a bag, because obviously walking around with a big advertisement in your hands makes them look good, or possibly more desirable. So the fact that @ Aveda their first inclination is to get the consumer to reduce waste is awesome. Plus you save 10 cents, which is neat.

She excels in everything she does with remarkable skill. I particularly admire how meticulously she…read moreplucks eyebrows, ensuring perfect symmetry and a natural look. Her facials are truly exceptional, offering a rejuvenating experience that surpasses all others I have had, leaving my skin glowing and refreshed. Give her a try, you will love her!

As a new customer to Andrea, I was pleased to find an immaculate and clean spa that smelled good…read more Andrea spends 30 minutes shaping my eyebrows paying attention to every last detail. I have also had a facial which was relaxing and my skin looked fabulous afterwards. I look forward to my visits to Andrea and getting to know her and her services better. A true professional with a warm relaxing way about her.

i would highly suggest avoiding the body shop brand products. the ingredients are of a bad quality…read moreand poor choice.

I recently purchased a groupon to this store. I honestly wasn't even aware that they still existed…read more Upon visiting today, I remembered how much I loved this store. They no longer the custom essential oil blends but still have great scrubs, soaps and body butters. I purchased a few scrubs, soaps and hand sanitizer. The makeup selection was pretty big as well. I made a mental note to come back when I had more time to buy some. The associate was having a problem with groupons and asked how long I would be at the mall. I just came for this store but said I would stop at Godiva and come back. When I came back she offered to run my groupon as a gift card. She was super apologetic for the inconvenience. Great products, great customer service.

I've been going to Credo on Newbury since they opened and was excited to see their newer Beacon…read moreHill location! Employees are so friendly and are very helpful when giving recommendations and explaining what each product is. This store is all clean and ethical beauty products which I love. They have a great mission. Although, that does mean a lot of their items come at a higher price. Overall, I love this place, great alternative to Sephora.

The staff (an older woman with dyed black hair and tarantula eye lashes) was very rude to me…read more Better luck for them next time.

A great selection of products. I was looking for a specific eyebrow brush and they had it in both…read morebrunette and blonde. I was looking for both! Thankfully the sales associate double checked the 2 boxes at checkout since they were ringing up as 2 different prices which was weird to her and make her double check the products. Turns out the blonde one was a different brush, and they were sold out of the one I wanted. No problem, I'm just glad she caught it.

Amazing quality products skincare, makeup, hair products, perfume and service…read more Legacy Place

I've been coming for a few months since the place I used to go closed. I wish I'd known about…read moreRadiant before that because you can feel the relaxed vibe as soon as you walk in the door. Yani the best! She explained the differences between a few services and is super thorough with a great personality. She gave me a few tips for aftercare since I have sensitive skin. Overall a great experience.

I serviced with Yani, and let me just say ! As someone who was scared to start waxing, I booked…read morewith yani for my first wax and have quite literally been glued to her. She is so pleasant and sweet and can hold a conversation. As someone scared to have my lady bits exposed to someone other than myself, she made me feel comfortable and at ease. She is very efficient in her waxing technique, she can move quickly to accommodate the sensation for anyone's tolerance and I highly recommend her to any young/older women who are interested in a wax but are quite shy about their private areas. Yani is the best, the kindest, sweetest and most respectful and I am so glad to have found someone in the aesthetician industry to trust with my body. Thank you Yani !