This was the perfect girl's day out! When I tell you this was one of the most fun experiences I've…read morehad in the DMV, that's no lie. We were walk ins and didn't have to wait long for our custom experience. While we waited, we started deciding what fragrances were most appealing. Almost every seat was filled when we arrived, but we only had to wait about 15 min for people to finish and make space for us. It's such a cute little shop! However, if you more than a couple people in your group, try to make a reservation in advance. The previous to make the fragrance was really cool. The associate who helped us listened and made helpful recommendations that resulted in us making the perfect fragrance. Is really cool too that every custom scent is saved in their database, so if you ever want to get more out make the scent into a soap, lotion, spray, etc, they can recreate it for you. 10/10 recommend!

This was a fun experience to have for my friend's birthday. Although the place was small, they had…read moreseats for us for our scheduled appointment. I will say there are a lot of scents and mixes, so it was challenging trying to pick the perfect one for my customized cologne. Overall they had many fragrances, from sweet to spicy and everything in between. The fragrances smell natural and high quality, similar to the big brands out there. The cologne is also priced like a premium; around $130 I believe. The only thing I wasn't a huge fan of for the price is that the customized title of the cologne is a basic sticker. I wish the sticker had some kind of logo or design.

This 5 is for Ezra and the male employee that helped me pick out "beachy" perfumes last month and…read morerecommended this bombshell perfume that I added to my collection. They are awesome. Both were at the store this evening. I know this store can off a bit.. well, I saw a possible reason why. There are a lot of parents that bring their kids in and when the kids out number the adults or the adults don't mind their kids, it creates chaos in the store. If you do this. Stop. Anyways, I would be pissed off too working if I had to throw away thousands of dollars of merchandise or redo displays because somebody destructive tornado decided Sephora is a place for play and sensory fun. The kids in there were absolutely awful. I don't even think the ladies bought anything. Today, Ezra patiently helped me pick out items. She was gracious and so patient. Please ask for her! If you absolutely love perfume, the man that works there is amazing and fun to be around. These two made today's visit perfect. Thank you.

Store was busy and had a lot of things out of stock. Sephora needs to ship more especially during…read moreChristmas time. I was helped by a wonderful employee whom I don't remember her name but she is an esthetician with a nice bright smile. She was so nice and patient unlike another employee I bumped into that day.

Went in to try some new fragrances. Ended up purchasing a roll on of one that caught my attention…read more The gentleman who helped us explained the different sizes and let us explore the different scents. We got to watch him mix them for us which was cool. The scents are more mature in my opinion, and pricey. It could be fun to take your friends on a day out.

This is my favorite place to buy men's grooming products. They have a great collection from face…read morelotions to beard oils, deodorants, shampoo, conditioner, colognes, hand pomade, and shower gel. Absolutely great quality! Price - this is definitely on the higher end. Most of the products cost between $35 to $50 for small size bottles. Colognes can cost around $300. Absolutely worth it! I have been using their product since a couple of years. Highly recommend it. Staff - very friendly. They even let your pets in this store. My dog loves coming with us and just hanging out and gets lots of attention. Gives me plenty of time to test a lot of their products without worrying about my dog being tied to a bike lock area outside.

Don't ever do business with them. I've spent TENS OF THOUSANDS with them just for them to randomly…read moreup and cancel my order that my customers were waiting on, with NO explanation. When I called, I got hung up on twice and called names. Cool bro, you no longer get my money. It's also only ran and employed by ONE person, not ANYONE ELSE! And he uses his cell phone as his business contact number.

Nothing but good things to say about this company!! Unbeatably low prices, great products,…read moreoutstanding customer service, and lighting speed shipping!!!

I love this place! I have been seeing Jessica at Bluemercury Clarendon for a few years now as my…read moreesthetician and she's amazing. I get a Brazilian normally and each time it is consistently comfortable and relaxing. She has awesome hospitality and will make you feel at ease and gets things done quickly. Sometimes I get a facial too and those are always really well done and professional. I highly recommend her even over other popular waxing spots in Arlington like European Wax Center. Bluemercury uses superior quality wax and you will feel the difference. Jessica is also really fun to talk to. Once I recommend her to my friends and coworkers they never look back- seriously! The front of the house staff is also polite when you call to schedule. I buy skin care products and they are always knowledgeable and have solid suggestions. Also, they give out great samples to try too! They have some interesting product lines you may not find at other high end beauty spots. Bluemercury Clarendon is a class act spa!

The best customer service I've ever had while shopping took place at this location. I shared some…read morepersonal health things with the women who were working there today and I went from just being a customer, to being a woman and a human being. They sent me home with so many samples, some new products and a a huge smile on my face!

Le Labo Georgetown was a disappointing experience. I stopped in to purchase a new fragrance, but…read morethe two sales associates were engaged in a personal conversation. I wasn't asked if I needed help, offered any recommendations, or guided through the fragrances--which is a big part of the Le Labo experience. Customer service felt inattentive and unprofessional. I ended up leaving without making a purchase.

Shaquana is probably the BEST sales rep I have ever came across in my experience of retail…read moreshopping. She was very welcoming, personable, and patient while I smelled each fragrance all while being indecisive on which fragrance I really liked. She has a great personality that makes you want to spend your money. That for me is an A++ in my book.

I went Labor Day weekend to their store. A young men helped my husband and I with perfumes and…read morecolognes. We fell in love with off brand fragrances and bought two. We gifted them but the people we gifted the perfumes to did not like the smell. We got the fragrances and took them back to see if we could exchange them, when we got there the manager told us they couldn't do anything about it because it was already opened. She said the person who sold us the fragrances was supposed to let us know that we couldn't return or exchange if it was already opened. Not once were we told about the policy. Not only that but we were also supposed to get samples so that no one would open the fragrances if the people who were gifted the fragrances didn't like it. We NEVER got those samples! NEVER BUYING FROM THEM AGAIN! Should've gone to Macy's.

If I could give them. -1 star I would. Customer service was horrible. Sales representative clearly…read moredidn't care about working there and her demeanor showed when I was asking for assistance on perfumes for my nieces and nephews. I won't step foot in here again. I was ready to spend some cash, but my hard earned money went somewhere else.

Great location, easy transportation, there're parking in Fashion Center Arlington, VA. There're…read moremany choices of gift set but sadly I couldn't find Montblac Legend night perfume anymore. The staff said they only have what's showing. I totally undesrtand that, it's rare even I keep searching online but I better smell it before I buy it because I don't trust perfume online shopping anymore. The gift set looks nice, afforable but too little. Bigger bottle is better value.

What a hot mess. I don't know what the manager was thinking, but this Sephora check out process was…read morea terrible experience. Multiple places to check out. She kept asking people cash or card and then just moving on without any guidance. I was there to pick up my birthday which I told her both times she asked the same question. I asked her where I was supposed to go and she snapped at me. She needs self awareness that her communication skills are poor. The store wasn't even busy. I added an extra star because the sales associate that helped me was kind and helpful and apologized for the manager's behavior.

Diptyque Georgetown was one of the most disappointing retail experiences I've had. I visited for…read morecandle refills and stood in the store for over 15 minutes without being acknowledged. One sales associate eventually helped me after finishing with another customer, which I appreciated. However, two other associates behind the counter did not acknowledge me at all. What made the situation particularly concerning was that when white customers entered the store, they were immediately greeted and assisted. As a Black customer, the difference in treatment felt noticeable and uncomfortable. At a brand like Diptyque--where customer experience is part of the product--this kind of disparity is unacceptable. I've visited Diptyque locations in multiple countries and have never experienced this level of disregard. This visit felt dismissive and unwelcoming, and it has significantly changed my perception of this location.

Maybe I'm not refined enough to understand the Diptyque hype. My boyfriend loves their candles and…read moresolid colognes so I was expecting to come in and find something I love too, but everything in here smelled... weird. Out of dozens and dozens of scents I maybe found two that I could tolerate?Judging by the price point though, you'd think their candles would smell like heaven but most everything smelled like wet dog or old leaves to me. That said, the customer service was friendly and very attentive. The salesperson was not shy to give us recommendations, tell us about products, or help us out. I also noticed they provide gift wrapping in a variety of beautiful color combinations. Very classy. My boyfriend found what he was looking for and left a satisfied customer, but I left feeling like I had no idea why anyone would pay $70+ for an average sized candle that smelled like the back of a grandma's closet (and wondering if I'm just too primitive to "get" it).

Amazing customer service at this location. An associate noticed that I was looking around for…read moresomething and asked if I needed help immediately. She was very friendly and personable, and even offered suggestions on what she thought would work best for me and why. I'm not super into makeup other than the basics, so it was nice to have someone explain things to me at a beginner level.

The only Sephora location in DC (and the entire DMV) that remains fully stocked and sells a lot…read morebrands not located in other stores. Like Prada makeup line and Pat McGrath. Which both lines are top notched and should be stocked in all Sephora stores. The staff is knowledgeable with color matching, friendly and you can always check out with a SA on the floor and not have to wait in line.