I stopped in a few days ago to overhaul my makeup bag (per dermatologists recommendations) and was so happy with my experience. I was greeted promptly, and the ladies working were super helpful. I did not feel rushed at all, and the lady who was helping me really spent time helping me find the perfect shades and products. She was so incredibly patient with my indecisiveness. Would definitely recommend :) read more

I live in IN and recently our local BareMinerals Boutique closed. So, when my bday gift email informed me I had the full size lipcolor waiting for me, I was a little bummed I wouldn't be able to obtain it without an additional purchase online (trust me I would have if I didn't just purchase new foundation! All their products our amazing!) Instead I looked up BareMinerals/Bare Escentuals where a few of my friends lived and found the Mclean, VA (Bare Escentuals, Tysons Corner Center) store was only 15min away from a friend of mine. I decided to call and ask if it would be okay if I sent him in to pick it up for me; BUT instead I received the best customer service! Ariana had taken my call and immediately wished me happy birthday then offered to mail me the Matte Lipcolor birthday gift! She even gave me some time to select the exact color I wanted! I thought this was so nice, because even though it's a free gift she treated it as a purchase. She even informed me about the upcoming sales and told me to call if I needed anything else. I'm so impressed by her professionalism and customer service, that great doesn't even begin to cover it. Even though I'm a few states away, I highly recommend working with her! You won't be disappointed! read more

I love this store!! Always helpful in answering questions and making suggestions. What I love is they aren't pushy and if you don't want to buy a suggested product, they don't look like they are going to banish you from the store. I can't remember who helped me today (receipt says "Edna" but you never know) but she was FABULOUS. I went in looking for a couple things and was curious about a couple others. She led me directly to the products I was looking for and asked if she could answer questions about the ones I was unsure of. She was very knowledgable. She also took the time to listen and understand what exactly I was looking for/needed. It was so appreciated. I ended up buying something that was much less expensive than the one I intended to because it fit my needs better. Customer service here is always fantastic but today it was even better than normal. I really enjoyed it and I'll definitely be back. Very pleasant experience. read more

This is the worst store ever! I Iive minutes from Tysons and used to shop here often. Unfortunately, the manager is horrific! When I need products I now drive out to Dulles Town Center. I made the mistake of going to the Tyson's location this week as I didn't have the time to go to the other location. Needless to say, unless by some miracle Tyson's gets a new manager, I won't be going back. What sealed the deal was when I arrived home, I was missing a product listed on my receipt. When I called they confirmed that it was sitting on the counter and it would be over nighted to me. Four days later still no product. When I called asking, I was told "it was just put in the mail and you should have it in four business days". read more

Stopped by here with my friend to get a color check and also to check out their products. My friend is a total newbie when it comes to make up so she got the whole lesson. And I have to say that Maria, the sales associate, was amazing. Hilarious. Worth the visit just for her. She has such a personality and sparkle and was so sweet in applying the make up for my friend and offering different life tidbits and makeup hints too. She was very knowledgeable and explained everything clearly so that when we take the product home, we also know how to apply it. She also was not pushy about buying it that day...she understood that we might need some time to think about it. I have always been a fan of their foundation kit but I was also really impressed today by their undereye concealerr/highlighter (Stroke of Light). It really made a world of a difference for my friend's complexion! I'm still not a huge fan of their eyeshadow--I just think it's too powdery, but their foundation, blush, concealer, and bronzer ("warmth") are great. Really it was a very pleasant visit! read more

I had a really great experience with a young lady named Jackie!! She was extremely helpful and she really knew what she was talking about! I ended up purchasing the BB cream and I am love! Thanks Jackie!!! 5 stars for customer service read more

Amy and her coworker helped match a shade for me earlier in the week.. I took a sample of the bare pro liquid foundation to try and it was a very quick and to the point interaction. Today I went in and met Stephanie! She was super sweet, very polite, informative, and was truly making the experience about "me". It was about how I felt or what I liked and she then came up with solutions! THANK YOU! They happened to be out of the bare skin concealer that was my color and she came up with another solution for that too. It was not needed by very appreciated. I was VERY thankful for her service and her help! I would go to this location again just for her!!! Ended up walking out with a full kit for bare pro liquid foundation. Highly recommended :) read more

If I could give this place negative 10 stars, I would! First let me just say that I am very familiar with the BareMinerals brand, I usually get my stuff via the club in the mail. So I went to the store knowing exactly what I wanted as I was purchasing a gift for a friend. But I was looking forward to seeing what new products they had as well as I would've bought something for myself, I am sure. I walked into this store and I stood looking around for at least 10 minutes and NO ONE came to talk to me. I stood there just waiting to see how long they could go on ignoring me. I don't look like your typical McLean snobby house wife, I was wearing jeans and flats so I guess they didn't think I was there to spend any money. Well they guessed wrong because I ended up going to Sephora instead and spending $150 on BareMinerals there. I had my baby with me in a stroller, so it's not like they could not see me, plus that store is quite small. Also it was not busy that day. There were four attendants, one behind the counter, two walking around like a bunch of idiots and one who was helping a customer. I decided to leave not soon after, and as I was leaving, another lady was walking in and she was much more dressed up than me (she also had a baby in a stroller, like I did) and as soon as she set foot in the store one of the attendants immediately went over to her and asked if she needed help with anything. I don't know why I was ignored. I don't want to use the regular excuses like race. It sure felt like they just didn't think I looked like I had money to spend so why even bother saying hello!!!?? Well BareMinerals store at Tyson's Corner, you can go f*** yourself with your shitty ass customer service because Sephora got my money this time... read more

This was my very first Bare Minerals store I have ever been to and every time I have shopped here I've always had a wonderful experience. The sales associates are very friendly and helpful and I don't ever feel pressured to buy a particular product or even try something I am not interested in. They really take the time to make sure you are going to enjoy the product you are going to buy and are very honest about the products as well. Once I took forever to find eyeshadow shades because I am very particular about colors and the sales associate was so patient and kind and helped me find the perfect eyeshadows for me. Keep up the great morale and customer service! read more

I live in Philadelphia, but I've been going to Ariana at Bare Minerals since she was the manager at the King of Prussia store. When she relocated to the VA stores, she continued to send me product from her Pentagon location, but most recently, I've been ordering from her and the Tyson's Corner boutique. I'm a member of their FAB rewards system, so Ariana and the staff always calls to let me know when special boutique deals are going on, or remind me to use my coupons for $10 off before they expire. You can let them know at the check-out that you want to know about special rewards or sales, it makes it easier to order than going through emails & trying to find the best deal. I'm able to get free shipping with my orders & if ever they are out of stock with something, they direct me to another location to take care me. Ariana and her team are great and always so helpful with my phone orders! read more

I went to the store early on a Saturday morning - purposely making my trip before the store or mall got busy. I knew I need some attention to guide me on a makeup choice, so I worked my day to go in early. When I walked in, I was the only customer. There was 1 employee who came out to help me. She started showing me options and even started applying a bit. There were NO other customers. After 3-4 minutes, another customer came in. The employee greeted her. The customer asked a question, which the employee answered. This led to another question and before I knew it, the employee diverted her attention to the other customer. I stepped off to the side. The employee took no notice. After waiting on the side for about 4 minutes and getting no attention, I decided it was time to leave. It was only at this moment that the employee paid attention and then got indignant that I chose to leave. On Monday, I sent an email to Customer Service. No reply until Tuesday when someone said that they were sorry and would look into it. Then it was several days and I wrote to Customer Service again. Then it was a couple of days before I heard anything further. I got a call from a district manager. I called the District Manager back 3 times and wrote to Customer Service 2x before I ever heard anything again. Bare Mineral/ Bare Escentuals clearly does not value customers. I have been a loyal customer (use their make up exclusively) and it took all of those attempts (email and calls) to get a return call. Plus they did not value me while in the store. This all makes me think I should no longer go to the stores nor use the product. I recommend against and urge you to do the same read more

The staff at Bare Minerals in Tysons are amazing. Maria, especially, is such a talented make up artist and beautiful person. She worked with me on finding the perfect look for my wedding day and did an incredible job. I had so many compliments on the natural yet glamorous look she created for me and the products lasted the whole day and night. I am now obsessed with the pink lipstick and blush!! read more