Needed a tailor fast to fix and close by since was about to go on holiday. They were able to…read moreaccomodate a very tight timeline on a such a short notice. They did an amazing job at converting old pants into shorts, and taking in shirts! They are fairly affordable for the area too which is a huge plus. Can't wait to bring more tailoring items to them in the future!

Got turned away because the dress i wanted to get taken in was "too big". I didn't even try it on,…read moresimply held it up. Didn't like that

Excellent fast service. Efficient and perfect. They followed my directions and did the tailoring…read morejust like I asked them to and went above and beyond my expectations.

I am very impressed by the detailed reply for my service. Their price is very specific with…read moredifferent options in service and they also mentioned the exact location of the business and their hours along with availability for a quick turnaround service option. Readiness and expertise!

Fast and professional service! Kai was super helpful and really pushed to deliver two pants…read morealterations within a short timeframe. The price is very reasonable as well. Highly recommend!

Amazing work. I was nervous on where to go since the material of my dress was thick and good…read morequality. But Dejavú did a great job! I couldn't even notice where the alterations were made! 10/10 would go again for any special dress or any clothes that may need alterations!

Ardian is great! Does great work and works with your schedule. So happy he's in the neighborhood,,…read morealthough I would travel for his fantastic services.

The absolute worst experience. I dropped a few pairs of pants for a simple hem. He told me 1 week…read more I came back and it was not ready. After that, I called, but no answer. I dropped by and he was not there. Over 3 weeks later I stopped by to pick them up, and he had not started them. Some kind of communication would have been helpful. Avoid this place!

Farida Hoffmann did an amazing fitting today for a bridesmaid dress for me which has a corset…read moreboning structure, she knew exactly what she was doing. The space is beautiful, and Frank at the front desk was super helpful, offered me water and got me all set up in the room before the fitting.

Farida Hoffman at Alts turned my bargain dresses into custom standouts! I found a budget-friendly…read moredress I loved, but it was square-necked and loose and the sleeves keep slipping. Farida worked her magic and now I wear it often and Oh, the compliments! Then a big family event came up - I had the perfect ball gown, but what I needed was an afternoon dress. Farida shortened the gown perfectly. I loved it so much that I bought a double of that long gown for Farida to customize. Thanks to Farida and Alts, I a now prepared for any dressy events. I am completely satisfied with the quality and value. Alts helps me shop with confidence, knowing that they can make my vision of any outfit come true.

Ben, Tymber - thank you so much for your speedy and efficient work. you are always competent,…read morereliable, and quick! Payton, Rashantee - your welcoming smiles and warm presence made this feel like a luxury experience! I will keep coming back to Alts union sq again and again!

May 2026 update: They continue to be consistently excellent. On multiple recent visits, they…read moreidentified and fixed issues on the spot without delay, and the quality of the work has been outstanding. Professional, efficient, and reliable every time.

Great customer service- advised me to recycle jeans that could not be salvaged instead of charging…read moreme

They've been taking care of me for years! Great professional service. You want a team that…read moreunderstands your taste level and delivers.

Unfortunately I had a very poor experience here and will not be back…read more For starters you have to enter a fabric shop and descend the stairs in the back of the shop to get to where they do the alterations. The place to change was simply a thin black fabric sheet that was nearly see through strung up next to the water heater/furnace. Needless to say this made me very weary of changing knowing there were many men in the shop just on the other side of the curtain. I had a bridesmaid dress that needed to be hemmed and brought it in without bothering to bring the high heels I intended to wear with it because I was experiencing some foot swelling and they wouldn't have fit my foot at the time to begin with. I immediately addressed this with the person marking the dress and told them my heels were about 4 inches high so to please add on an additional 3- 3 1/2 inches to the height indicated so the dress would still be floor length when I wear the heels. The communication between myself and the person marking the dress was extremely clear and there were even written notes indicating the extra length to be kept on the dress. I was surprised by the price for the hemming, but they justified the dress was 3 layers and I had to pay prior to them doing the work and they even asked for a tip upfront too! I left the shop confident everything would turn out as expected, as I assumed the high price would guarantee a job well done. Within a week the dress was ready for pickup and I check the seems before leaving, but do not bother trying on the dress as I trusted they did exactly as we had agreed upon. The seems did not look very nice to me, a touch sloppy and wasn't completely straight, but at the end of the day I knew no one else would be looking closely so I accepted the dress and left. I tried on the dress at home only to find out it was even shorter than where the markings were during the fitting! Even flat-footed without any shoes on, the dress did not touch the ground. It was a disaster once I put my intended high heels on and it was the equivalent of high-waters but with a dress. In a panic I text or email them and even provide photos. They say I could bring it back, but by that point I only had a few days before the wedding and even if they let out the seems, one inch of fabric was not enough when it was missing at least 3 inches! They did go so far as to offering to purchase me another dress and to redo the hemming which I do think was above and beyond in attempting to make it right, but the dress was a special order color and there was no way to get another one in time. I finally spoke to the bride who just didn't want to risk the dress getting more messed up and asked to keep it as-is and the final resolution I received from the business was just a vague offer to discount a future service, no offer to even partially refund me for the poor work that had already been paid for. I ended up having to wear some much lower shoes and just bend my legs a bit in the photos so my dress looked the same length as the other bridesmaids. Overall my experience here was poor and I wouldn't want to risk another special occasion garment coming out not as expected. With so many other shops offering alterations in the area for a similar or cheaper price point I would choose another place.

Went here a few months ago to get some suits tailored. Tailor job was good, but the service was…read moresome of the worst I've ever experienced and that alone is enough to make sure I never go back. When I dropped my things off, I was told it would be ready and given a range of days to pick it up. I went by the last day in the pickup range, and not everything was ready yet. I grabbed the stuff that was and asked when my last article would be ready. They again gave me a pickup date. I came by on the second pickup date and the suit was still not ready. I was never notified that the timeframe had changed or anything, they just let me show up and wasted my time twice in a row.

Got my bridesmaid dress hemmed here, and they did a great job. I never get things hemmed so $48…read morefelt like a lot, but once I tried the dress on and it was perfect I thought, eh, why not. They fit you, make their measurements and tailor quickly and skillfully. 5 Stars!!!!

The owners of New Oxford are so incredibly sweet and hardworking. They do great work and will honor…read moredeadlines if necessary. I bring my wash and fold, simple alterations, and dry cleaning to them and am very satisfied.

Milange is the best !!! She has solved all of my altering/hemming/mending needs :) totally recommendread more

Wanted to get 1inch off bottom of dress and pick up over a week later - requested $258. I canceled…read moreorder and they never issued refund. Had to call to get it refunded. They also did not honor their 5 for 15% off discount on this item. I went to another local tailor and got it done for $70.