My scheduled appointment went just as I'd hoped it would - an HVAC issue on my 2010 Volvo - in and…read moreout on time ! A very courteous Service Writer/scheduler and Volvo trained technician brought the system back to OEM performance and at a reasonable price too. Lots of garages won't work on Volvos, but S.C.C. does ! I highly recommend Small Car Clinic in Spencer ! (June, 2026) https://tinyurl.com/3hbbsfht

Brought my 1991 Jaguar XJS-V12 in for ABS issue. Harvey did not have the correct connector to…read moreconnect his diagnostic tool, so using his Mitchell manual, "jury-rigged" connections. Got in the car, turned the key and smelled smoke. He said he turned in the seat and saw smoke billowing up from the trunk (where the diagnostic connector is). He said he quickly shut the car off and went to see what happened. - The wires to the connector are now melted! He gave me back my keys and graciously told me he wouldn't charge me for DESTROYING my car! THANK YOU! Being a car collector, he will no longer be trusted with any of my other antique cars.

Brought a kerosene heater there to be repaired because they were the only certified repair shop and…read morewere 40 miles away, after weeks of him dodging my calls he finally said it wasn't worth fixing but he would sell me a used model he had there, it didn't work when I got it home. After another week of him avoiding me I recommended that we call it a wash and I will come pick it up, he didn't have the decency to put the screws back in that he took out and then didn't even help me load it into my truck. Had a bad feeling when I got home and dumped the fuel before fixing it myself and found ice in the tank, I'd hate to believe it was done intentionally but...

Not an honest mechanic . Would not back the work he did or correct the problem with an exhaust he…read moresold. Not honest just wants your $$$ steer clear

I highly recommend reaching out to Joe if you need car help. I have a BMW M550 and have worked with…read moreJoe twice now. He and his team do great work, set clear expectations, work in a timely fashion and charge you a fraction of the price that you will see elsewhere. Definitely the only place I will be taking my BMW for any future issues. 10/10 experience.

Absolute hacks...and biggest liar I've ever met. **** Update…read more4/27/26 I had forgotten that my wife had a mini dash cam in the car showing front/rear. I will be posting a youtube video about this shop later this week. Will post the link here. It proves all that I've claimed (and they denied) This review, although long, may be helpful to non savvy automotive people. First and foremost, I was a dealer technician for over 20 years mostly for German and Swedish car dealers. That was after being diesel mechanic in the military for over 8 years. Since then, I've gotten into other things so my time has been limited. We also own 8 vehicles so I sometimes sublet some repairs, such as my wifes Mercedes ML350 just last week with Joe's automotive. This is the diesel version which has been amazing for 7 years. Never once has it failed. I'm pretty sure it has (never) even had a check engine light on since we've owned it. Anyway, it needed some fairly simple maintenance stuff and took it to Joe's. The two main things neded: new motor mounts and serpentine belt along with an oil change. I supplied the parts from a very reputable online supply house (FCP Euro) that Joe agreed to install by phone days before. This was the first time I've ever used this shop. I agreed to bring it in on Saturday (4/11/26) he said more than once that he'd only be there until "exactly 12" - and he knew we were coming. We got there at 11:42 and the place was locked up tighter than a drum, rude. I ended up writing everything down again on the key drop envelope and left it. Days later, he calls back trying to sell me that it's all set. It was close to his closing time so I said we'd be there in the morning. Luckily, I called in the morning before leaving. Joe then explains that our vehicle is "barely running" and in limp mode. I thought he was kidding at first. He seemed totally stumped as to what was wrong which was concerning to say the least. Hours later, he calls and trys to sell me a sensor that should NEVER have been touched for my requested work, I thought, (nonsense) part was fine. Then explains that I have an aluminum turbo intake pipe that is also broken, and leaking air. A pipe THEY needed to REMOVE to access the serpentine belt. Joe then tells me that it was "broken previously" and talked in circles. He went on and on how these things can happen "out of nowhere" not knowing I was a mechanic as well, at the time. He then complained about how much time he had "wasted" on this vehicle and reminded me again, he wanted it gone. Hours later he called and assured me that it was now "fixed" and we should come soon. It was once again, almost shop closing time so I explained that we'd have to come the following late morning which he didn't seem happy about. I arrived there without any bad attitude, none. I'm well aware that things break, and I wanted to go over everything in person. I simplywanted to "see" what happened and pay the bill. However, in my experience, mechanics are like some cops.... they don't like to have their SAY "questioned" even when wrong. SO, we pop the hood on my wifes vehicle and my jaw nearly dropped (some pictures attached) I've NEVER seen such hack work in my entire life. Not only was it beyond shoddy work, it said: I don't care about your vehicle, or your safety and I'm going to lie to your face and get "huffy" when you don't buy the bs. He ran a BOLT that was flopping around (threaded to nothing) jammed between live fuel lines to support the turbo intake that THEY broke. I immediately said.... wow! I've never seen something like this, it's not even safe. I still WAS NOT nasty about it. Joe however went ON and ON about how they didn't do it, I can't prove it, it's old (every excuse you can imagine) Just sat behind the desk sounding like Joe Pesci denying everything. ** However! I just recently replaced the fuel and air filters on this same vehicle. As my usual practice, I took pictures of the engine so everything goes back to factory specs. In these couple of pictures it shows my turbo intake, NOT BROKEN which I showed to Joe.... he yet still continued to DENY, because... he's a liar. Funny thing is, if they told me it broke, I wouldn't have cared. While still in the office, waiting to pay the BILL that he didn't have prepared, his wife threatened to "Call da' POLICE" I actually laughed and offered to do the same. As I went outside and started the Mercedes, I immediatly noticed that the radio, climate control not working as well as "SOS" flashing on the dash. None of which were EVER an issue. Of course, Joe knew nothing about that on an 89 degree day, after his "road test" I poked my head in the door and asked about it just prior to leaving. Within 6-7 miles driving home, it lost power and we needed to have it towed. Instead of fixing his horrid work myself, I'm having it towed to Mercedes of Springfield and will file suit of all expenses. Joe did everything except set the vehicle on fire.

I had a truck that recently got "repaired" here. I was not the customer, the dealership (Bertera…read moreNissan - don't buy a car from them) that I bought the truck from was the customer because they were responsible for the repair. The repair was absolutely terrible, they had 2 chances to attempt to fix the problem and both times it came back worse then it did when it went in. The second time I got it back it still had tape stuck to the roof that I had to climb up on and peel off and clean the residue. I was stuck between a bodyshop telling me that the dealership wouldn't pay for the correct repair and the dealership telling me that they didn't tell the bodyshop how to fix it but just to fix it. Being a professional mechanic I was amazed that any repair shop would let a job of this poor quality leave their shop with their name on it, no matter the circumstances. All and all I ended up bringing the truck to a different bodyshop and paid to get it repaired myself and it came out perfect the very first time

If I could put NO STARS I would, they simply were giving my car an oil change and then suggested a…read moretire rotation in which wasn't done correctly. I use my car the next day and there's a very loud noise as if the tires are "wabbling" and about to fall off. When I came to the shop to speak about it the owner wanted nothing to do with me. He said don't accuse him of faulty work. When the employee told me they aren't qualified enough to even be there, and going there for an oil change is like "going to the book store" for a car. Basically the worst experience and they couldn't even help me. Horrible place

GABY and his Team Do great work and explain everything to you. you're not just a number like other…read moreplaces, Thanks Again

Very nice guy. Very reasonable price for a synthetic oil change. Convenient and it doesn't take…read morehours like it does when you bring it to Harr Toyota.

Once again I've been helped and had my car up and running. So many times you've helped me. You…read moreare awesome and are greatly appreciated. So glad you're in our community. We got lucky. Blessings to you all

Excellent service at Runyon's. Matt is incredibly knowledgeable and will get your vehicle repaired…read moreat a reasonable cost.

Bernie is an absolute legend. I moved in like two minutes up the street like 6 years ago and have…read morehad him do everything for my and my partner's autos since then. He is quick, thorough, highly skilled and very reasonably priced. I have never lived so close to what I would consider an essentially perfect mechanic, and it really is a game changer. Even if you have to drive a lot farther for him than I do, you're in good hands with Bernie.

I have been bringing my cars to Bernie for years and have NEVER had a bad experience. He is fair,…read moreunderstanding and above all honest and direct with his customers. If it's going to take 3 days for him to do the work... THATS what he tells you !!! He's a straight shooter. A mechanic you can trust is kind of a rare thing. You can trust this guy.

I asked them to simply mount four tires on my four rims that I brought in separately. They…read moreaccidentally gauged the wheels. I asked them for my money back and they shrugged and refunded my money, but now I have scratched wheels.

Forrest repairs is patient, knowledgeable and very honest. Thak you.read more

We had to call for a tow at 1:30 in Conn. And Durgin's Valley Garage came and gets us and tow the…read moreour truck to his place, then took us home. Can not say enough.

In all my life, I have never dealt with a more classless, useless individual than the owner of this…read more"business". If repairs are needed go somewhere else. If you need a tow, push your car. This man is a giant scumbag.