I brought a few vehicles here over the years, quit when the owner started quoting me one price, then telling me when I showed up it would cost more than the estimate when I showed up for extra parts, despite telling him explicitly to call for approval before doing any additional $ work.
A year ago I quit going because he added extra wheel lugs (6 per wheel) at $2,50 each I could get on Ebay for under $20.00 per set!
So... I just get a bolt-on replacement axle-back exhaust that gets installed on average in 15-20 minutes in a garage with ramps & a wrench set, videos on youtube. His guy takes 45 minutes and they give me a bill for $100.00! He said they could knock it out 'real quick' & charged $84 an hour. The next day, I ask WTF happened? He tells me it's $100 dollars per hour if you bring your own parts, 1 hour minimum. I ask to see where it says that, & he shows me in his garage (with an 'Authorized personnel only' sign on it) there's a little sign in the way up in a corner that says $100 dollars per hour if you bring your own parts, $50.00 minimum. I point out he still owes me $25 back, and he says it's not his fault the guy knocked it out faster than expected.
I pointed out that twice the time they did it without a lift on Youtube isn't quicker than expected, quite the contrary. He still refused to refund any of the money, saying we could make a deal next time I came in. What next time?! If you like honest businesses, STAY AWAY!!! read more
