I have been coming here for all of my dental care for the last 2 years. I feel like my mouth and…read moreteeth are in great hands and are well cared for. Rachel is amazing all around - such a light touch and nice conversation makes the time fly by. Sarah has been extremely helpful since our first interaction and I know shes on top of her stuff. Dr M seems to care about every single aspect of my mouth and I appreciate the thoroughness and efficiency of his work. Every visit is a good one Thanks team! Jennifer C

New to the area, I went in for my first-time patient visit and had an excellent experience from…read morestart to finish. The entire team was professional, friendly, and welcoming. The office is modern and equipped with state-of-the-art technology--I was genuinely impressed by everything from the easy check-in process to the attentive service throughout my visit. The hygienist was thorough and kind, and my teeth feel amazing--squeaky clean! Dr. David McIntyre even called the day before my appointment to personally introduce himself and remind me of my visit. I can't recall any other dentist ever doing that, and I really appreciated the personal touch. I highly recommend Dr. David McIntyre and his outstanding staff. They're friendly, qualified, and made my first visit feel comfortable and thorough. I'm truly glad my wife and I found them--we've found our new dentist!

I have been going to Kohlers Crossing Dental since 2022. The doctor is very knowledgeable and even…read morepicked up my sinus issues on the x-rays. Staff is always very nice and polite.

Misinformation was given by this office and when I called to get some answers I was put on hold…read morethen sent to voicemail. On the voicemail I explained the problem and asked to be called back. They NEVER called me back!!! So I went into the office today and was explained the situation. Angel told me that they were going to call me back until they had answers, which was 9 days ago ugh. Magically I got all my answers in less than 8 hours TODAY, isn't that funny. People be warned: This office will not call you back if you have a concern. You have to show up to this office to get anything done. Silver lining I was validated for my feelings about not being called back. I don't recommend this dental office.. It has poor practices and Snotty attitudes. No thank you!!! You're FIRED!!!!!!!

I get it that each experience is different, but we have been going here for about 2+ years now and…read moreeach time we have found this waiting room/office to be clean/inviting (ahem, free Wifi) and the service is quick and efficient. The interactions with both the Staff (very friendly) and Dr. Wittich (wonderful with both my kids who were 8, 11 when we started there) have been nothing but positive - and in all honesty, my daughter can be a HANDFUL if not handled with kid gloves. From a billing standpoint, I have never had even a smallish issue in them dealing with my insurance - which is nice. Highly recommended!

It was my 2yr old first time getting his teeth cleaned! And the assistant yesica was amazing! She…read morewas so great at communicating w my little toddler, making him feel safe in the chair! He left the office saying he loves to brush his teeth and wants to go back!

Great group of gals! Always very nice and helpful. Had micro needling and botox done. Everything…read morewas explained thoroughly and all my questions were answered. They are very patient and do not rush !

Excellent service and caring specialist. Dr. Roberts and her staff are AMAZING! Great place to do…read moresome skin rejuvenation and acne scarring treatments. Love Ayla and Alta and their patient care. The pricing and packages are really GOOD and more affordable! Highly recommend over the more pricier places in Austin like Sanova Dermatology.

This is the second location that has turned me down when I get to my scheduled appointment. I…read morescheduled an appointment got there 20 minutes before like I was told. When I get there a person named Sam Contreras tells me I can't be seen and that the call center should not be making appointments! So who is supposed to be making appointments? I was also told on another visit to have a test done and that it was covered by my insurance. Well I later get a bill for $198 and an apology for the office for giving me an accurate information thank you but that didn't help me pay my bill!!!

I came back from mexico with a suspected parasite (my son too). they tested if I was pregnant, not…read moreeven bothering to test if I had anything remotely viral or bacterial. I spent the whole day there and I am still sick. this stupid doctor NAJJIR cannot do her job properly. I mean it's the basics of being a doctor, and she can't do that right. she needs to go back to school or something if she can't even have the wherewithal to rule out if it's bacterial or viral. what an idiot. furious because I have to go somewhere credible to get legible testing done...from a real doctor not someone that graduated with chat gpt.

ARC is a good place to go if you can not get into your primary care doctor. I have used ARC in the…read morepast for primary care and seemed to go well until my primary doctor moved on. Over all the medical staff is knowledgeable. They listen to what is going and come up with a game plan for the reason you're there. Like any other place it can be a hit or miss. But a place to when you need to get in for a medical reasob.

My son and I both still see Dr. Shane Constable at ARC-Kyle, and as always we find him to be highly…read moreprofessional, very kind, quite informative, and also a very good listener. He takes good care of us, and on top of that, he's a great guy. The people at the front desk are efficient and very friendly and super helpful. They make the lines, if there are any, move fast, and the wait has never been very long. The blood lab area at the facility is outstanding, convenient, and efficient. Very friendly as well. Parking is not a problem and the building is entirely accessible.

I personally want to thank Dr French for showing me her true colors and dismissing me as her…read morepatient. I'm glad she showed me her fragile ego that will allow me to go to a dentist who will understand my concerns and address them appropriately. Dr. French removed a tooth of mine that could have easily been saved had she been more diligent in her treatment. I had some concerns with her plans for an implant on the tooth pulled. I reached out to a few specialists who advised me against the plan Dr. French had. I called her to try and address the difference in the plan for treatment. She told me that I am not a good fit for her practice and that I should find a new dentist. Having a tooth pulled is not the most pleasant experience and it left me feeling defeated and just kind of sad, honestly. I hope Dr. French shows more compassion in the future for those who are feeling unsure and maybe even insecure about what they are going through. Teeth are a big deal. Dentists should know this and be empathetic towards how their patients are feeling. Again I want to thank Dr. French for dismissing me as her patient.

This is a copy/paste from my GOOGLE REVIEW:…read more As new clients, my partner and I were hopeful about the Dentist at Plum Creek in Kyle, but after multiple scheduling issues and cancellations, we'll be taking our business elsewhere. We originally booked our second cleaning appointments for February 2025 at 5:00 and 6:00 p.m. Closer to the date, we were informed the office had changed its hours and could no longer honor our evening times -- their latest appointment is now 5:00 p.m. This was already frustrating, as most working professionals need providers who offer after-hours care. I considered switching providers then but decided to give them another chance. We rescheduled and took time off work for appointments on 4/23/25 at 4:00 and 5:00 p.m. Taking time off of work means that we both had to request time from our bosses, and then take back those times and ask for different days -- something no boss appreciates, especially on short notice. Days before, my partner received a cancellation text saying the office would be closed entirely that day. I never received a cancellation notice for my 4:00 p.m. slot. I called on 4/14/25 and spoke with Geneva, who explained the dentist had a personal matter and the backup dentist was unavailable. I requested a call back, and Christina (the manager) returned my call -- she's always been kind and professional, and I know this situation wasn't her fault. Christina promptly emailed over our records at my request (she originally sent us our records back in February when I considered taking our business elsewhere but then wanted to give them another chance). Still, as new clients, this is our second cancellation -- and it's unacceptable. At this point, I have no confidence they'll keep any future appointments. We'll be going to another dentist in Kyle that offers more reliable and flexible hours. The Dentist at Plum Creek is a service business, and as such, client service matters. Communication, reliability, and accommodation are essential. Repeated cancellations and a lack of backup plans hurt patient trust and reflect poorly on business operations. My feedback to management: Consider reinstating evening hours to accommodate working professionals. Other providers in Kyle offer appointments as late as 7:00 p.m. If your main and backup dentists are both unavailable, a third option should be in place so patients don't get dropped last minute. For anyone experiencing similar issues, Christina manages the Kyle location and Ankita is a supervisor (email: manager@dentistatplumcreek.com). Before trusting the high reviews here, filter by lowest rating to see the full picture. If this has happened to us twice, I doubt we're alone, but most people don't leave reviews sadly. Time is money -- and reliability from a service provider is non-negotiable.