maintenance was perfect. one day my pump stopped working after the service, my wife didn't submit…read morepayment on time, she received a reminder and was told no service would be provided until pool pump was fixed.....but I see a bunch of 'pool repair' comments...hmmmmm wonder why I didn't receive any suggestions on what to fix or a quote to fix it responding to your response...I am telling the truth, I admitted that she lapsed on payment and you're response supports that, I said she received notification service would not be reinstated until payment received, which you reiterated. I was told that your response to the repair was that you don't do repairs and that it needed to be repaired before services would be reinstated. My review was on the lack of repair options, now if she misunderstood that's her/our fault (see I'm holding her/us accountable). No need to try and air out something that I already said we didn't own up to-payment. If you can make it out on Wednesday you'll get your fee and I'd like for you to provide a quote on repairs, if not, thank you for your service and best of luck in your business.

Alex, since the moment I called him to time, he finished the pump replacement his been respectful…read moreknowledgeable on the pool business based on my needs he recomended the best pool pump and was fast and also taught me a few things highly recommend Alex Thank you for helping me get the pool going and enjoy it, the price was fair not over priced like some other guys great value for the money. Highly recommend

Mike (Elk) has been my pool guy for years! Great guy & Family man! Consistently, He has shown up…read moreevery week without fail, does a professional meticulous job! Customer service is above and beyond too! Fast response for (turd) emergencies or last minute stuff. Mike is very upfront, thorough, honest and does exactly what he promises.

So I just bought a home with a pool and I was trying to find somebody to take care of my Pool…read more Nobody would answer. Nobody would call back but Elk pools called me back within five minutes. spoke with Michael and literally the same day he came over looked at my pool very knowledgeable. Gave me great pricing and has been keeping my pool crystal clear. I like the fact that he just doesn't clean your pool. He maintains and let you know if there's anything wrong he'll look at your pump. He'll look at connections. He'll let you know if he sees something that's out of place which is something that's good as the pool is an investment and you want to take care of it as a homeowner that being said I recommend them for any of your Pool needs maintenance and repairs.

Marcus has been great to work with. He is timely, efficient and knowledgeable with all our hot tub…read moreneeds. There is always great communication if any concerns arise. Our spa is consistently ready for us to use. I would also add trustworthy to describe Marcus since he consistently secures my side gate after every service. Thanks Marcus.

Marcus did an excellent job. I will definitely call on him again. His price was reasonable, he was…read moreon time, friendly, and answered my questions thoroughly.

Nice,good competitive price sends updates after service via email pictures. On time every weekread more

We have had this company for several months now. They are awesome. Reliable, professional and…read morereasonable rates. Highly recommend Alliance Pool Care.

I have had Afford-Pool-Service for only three weeks so far. Ashly gave me a reasonable price, I…read morehave had lower quotes, but it looks like I made the right choice on a Pool Service. You get what you pay for. I have had other technicians from other pool services that come and go within 10 minutes or less. Mark is detail oriented, takes the time to make sure that my pool is well taken care of, explains what is going on with my pool, and makes recommendations on what I can do better, (pump run times, cleaner hose floats, etc. So far I am very pleased. Thank You and Keep up the good work!

Afford-A-Pool did a great job in replacing my pool filter grids. They were prompt and had good…read morecommunication. Would highly recommend!

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

He is responsible respectful and on time and true to his word always know how to do the job or…read moresolve the issue

Amazing service!! They responded quick and have reasonable prices!!! I will continue my monthly…read moreservice with them! Helios offers many services, he was able to come quickly and assess my pool.

Awesome! They are very dependable. They always do a great job. I have been using them for years.read more

We had new pool construction and needed a pool guy ASAP!!! I did what I do best and ran to YELP…read more Looking for someone local and Gilberts Pool Services popped up. Sent him a message and he replied right away, he was at our home the very next day and we shook hands and had ourselves a pool guy! He kept his word and made sure our start up was working. Chemicals, cleaning, checking the equipment (cuz what the the hell do we know)! The price for everything he does was totally fair! Ended up with a beautiful clean, clear ready for the long holiday weekend. He's a total recommend

EXTREMELY UNPROFESSIONAL. After 6 years of being a client with Garrick's dad Ryan, I was simply…read moretrying to communicate that service has not been up to par since his son Garrick had taken over. Our pool has been cloudy for the past month but what was worse was the accumulating algae and now green pool we are having to deal with (see photos). I also had to tell him that our salt light was blinking even though Garrick was supposedly coming weekly to clean and maintain our pool. It had never been communicated with us that it needed to be replaced. I had told him I had been a little disappointed with the lack of communication with us. Being that I had been a client for 6 years, I had never expected such an unprofessional response. He called me crazy and obsessive instead of taking accountability for the lack of communication. Also, PLEASE TAKE THE PHOTO OF MY POOL OFF YOUR YELP ACCOUNT. You never even asked permission to take a photo of my backyard. Glad I found the Yelp account because it looks like everyone has been having the same problems. Good riddance!!

please stopped sending us invoices. Your service ended in April and all payment settled by the end…read moreof April 2025. I have been texting you to stop emailing the invoice in June and July, you never responded. We just received another invoice for August. If the past invoices were error, any further ones will be considered harassment. Also, just fyi, the reason why our pool was green starting in the 3rd week under your care, even though the water was just completely refilled since you started in December, is because you put the chlorine tablet in the wrong space and never cleaned the filter basket. Our current pool guy was able to get rid of the green spots in 2 days.

First time full pool inspection. Angel was so professional and knowledgeable!…read moreVery thorough!

We had Mike's Pool service before and we were very satisfied, but when Priority took over, the…read moretech that would service it, Marcos was very rude. We called and emailed the company numerous because Marcos would leave our gate open from the pool area and would also leave the entrance gate open to the backyard all the time. I even went outside once, when he was leaving to see if he was done because he left it open and he shined me off like no big deal and drove off. We have a 3 year old and we would tell the company that god forbid something happen because Marcos was careless on leaving the gates open. So we ended our service with them and I am glad we did. I definitely DO NOT RECOMMEND THIS BUSINESS!