I have been waiting for 30 mins already. One line moving…read morefaster than the other one. Both lines doing same thing oil change.

I went for an oil change and Noe was very informative and helpful during my visit. Best customer…read moreservice and inexpensive! Thanks!!

This place is always a rock solid five stars out of five stars. The staff is friendly, efficient,…read moreand polite. They don't try to up sell you on other services. They will simple provide you with recommended services and listen for a simple yes or no. This place is thirty minutes from my house but when it is time for an oil change, this place is where I drive for value.

Get yelled at for asking questions here!…read more I've been coming to this Valvoline exclusively for 4 years but I think the management has changed and had a terrible experience here, which shouldn't happen. I asked the bay technician which garage to enter at 9:45am on a Monday and he was sarcastic and dismissive. I was so stunned I voiced my frustration to the manager and the bay tech started yelling at me and called me a "liar" and said "he's trying to step up to me." Like I really have a reason to lie and fight when I go get my oil changed. Embarrassing. There was no movement after 20 minutes and I felt awkward with the angry technician so I left. I came back at 4pm and there was a line 9 cars deep. Something is off here, so after 4 years I'm off to find a new oil change spot. Bummer how a change in staff can make or break who you trust your car with.

There always so kind and very fast no matter Whatime ago ... never along wait ...I would definitely…read morerecommend this place to friends and family especially about needing a new window for my car ....

I've been coming to this shop for years. Abdul and the crew are always courteous and give you…read morestraight answers. I drive all the way from Irving, which is a 45 minute drive just to bring my vehicles in. Once, I recommended this shop to a friend who was having problems with her brakes. She needed a significant amount of work done. But seeing that she had limited money, they addressed multiple issues for one price, and saved her a good amount of money. Repeat business is a big part of a shop's success, and I can see why they have so many loyal customers. Keep up the good work guys!

These guys are Awesome. They provide the best service, friendly and make it so easy and fast. I…read morewill be a returning customer.

As I pulled in I smelled a strong odor and I was greeted by an older guy in his 50's he smelled…read morevery much like marijuana And Then he was very rude To me all because I didn't know what type of oil I used , so I politely told him I would be going elsewhere and then he Simply tells me " I don't need your business anyways"

A friend recommended this shop to me. So, took my baby (Jeep Renegade; std transmission; ~8yrs old)…read morein twice as planned - for BIG items and oil changes. Finally, a shop that helps me plan/ budget. See reasons why they are now "my place" 1. Got my vehicle back from two planned services - BIG items. The identified problems were FIXED and NO unexpected new issues over the past ~6 mths drive time since the 1st repair was done and ~2 wk since 2nd repair done (but lots of mile - couple of road trips, lol). 2. Their bumper-to-bumper inspection is detailed in a an online report (pics; vids; descriptions). It identifies critical issues (fix now); concerns (fix to prevent bigger issues); consider (future items). The report helped me to plan/ budget the repairs. 3. After asking for the full report, they provided even though they knew I might have sticker shock which I did. They patiently walked me through and answered my many questions via the phone, and let me take time to decide on options: keep/invest or trade in. The report allowed me to consider new vehicle (prices/longterm commitment) vs. the one-time fixes. With a shop that truly fixes the problem and no unexpected new problems, am keeping my baby; well that and she is fun to drive, lol. 4. The online report/ front office staff (Connor; Averie) are able to keep up with my extremely busy work schedule; are genuinely professionally patient with a non-mechanical person (me); if they didnt know the answers they asked the mechanics and got back to me quickly which provided insights on the repair options and then let me decide what works for me/ my budget/ my future plans. ...Again, this shop is now "my place".

Overall, the experience was good. The staff was friendly, and the repair was done correctly. My…read moreonly complaint is that the service took longer than I had planned for.

I have been coming to this location for at least 2 years, and I have had a great experience every…read moretime. They are nice and also quick! My last couple of visits have been even better bc of Chris!!! She has a very kind and warm energy and her smile and professionalism have really made my oil changes more pleasant!! They are my go to hands down!

Inspection service guy was very unfriendly, he looks at my car insurance 05-01-2025 thru…read more09-01-2025. He states- your insurance is expired. I said - No it will auto renew on 09/01/2025. Today is 08/22/2025. He states- It will expire on 09/01/2025, but it's okay.. I'm not going to argue with you.. Why did he say this?‍ No this is not okay! I will take my car somewhere else!!

I don't recommend this place because they charge for things they don't do:…read more1: Front window cleaning 2: Cabin filter check 3: Brake fluid level check 4: Headlight check 5: Tire pressure check 6: Sterilizing fluid level 7: Battery test 8: Radiator fluid check 9: Windshield washer fluid check. When you complain to the employees, they are violent and aggressive, it seems like they want to hit you.

Great customer service at this store. Employees are professional and courteous. They suggest parts…read moreto be changed like air filters and cabin filters but do not pressure you to buy them. They always do as I asked and value me as an customer. I will always return for my vehicle maintenance

If these guys had a shop in my neighborhood they'd be the only place i take my car…read more I was traveling cross country and planning to stop in Dallas for the night--when I got to the freeway offramp my car came to a shaking stop and made some noises I don't associate with proper functioning. I took the car to the nearest shop but the mechanic on duty gave me bad vibes so I took it to Midas--so glad I did! They were courteous and professional, kept their promises and schedule to get me out of the shop same day. Later when I needed the receipt to explain why I stayed an extra day in Dallas they got it to me in minutes. Regarding cost--I had no clue what was wrong with my car, was worried about rotors being warped or worse--they didnt take advantage of me and I was relieved when I heard the final breakdown.

I went to this NO good place on 12-30-19 for a tune up awhile later only to find out the bullshit…read morefake technician #110 didn't change the spark plugs he just put new wires on an they changed me $262 I'm glad they are closed down an they should be too cause if not i was filing a case against them I'm still investigating this matter I'm glad I kept my paperwork.

Don't even go to Firestone they'll break your bank and make you wait longer. Ask for Alex and he'll…read moreget you right !

If you are a woman, do not go to this shop alone. They will harass you, and do everything they can…read moreto take advantage of you in the process. They will try to force you into buying unnecessary services, gouge the prices on normal services, and then not complete the services you came to them for. Steer clear.

This is my second time coming back to Silas. He does fast, quality work and keeps me updated the…read morewhole time. I came back a few hours later and everything was already finished again. Highly recommend!

Came in for a oil change and other minor work. Well they broke my oil drain plug. And had to go get…read morea new one. Mind you I been sitting here for the past 4hrs waiting and in closing time and 4 other customers as well. Don't recommend.