PSA: STAY AWAY! PLEASE, DON'T LET COMPTON SCAM YOU. GO TO MUSTANG SERVICE CENTER.
If you're introduced to a man named Robert, run. Better yet, avoid this place altogether--don't let them drain your wallet. Before they even took my car, I told Robert to ignore my broken air-intake sensor clip (I'd fix it myself since it's only $23 at AutoZone) and focus on the real issue. He assured me, "No problem, we'll get it taken care of." Two days later, he calls to say I owe $569.11, and all they did was replace the $23 clip I told them not to touch.
Robert then had the nerve to say they'd need another $700 just to check the cylinders for the actual problem. He noted the $700 was just to check my cylinders--if they added their $175-per-hour labor fee, the total would've been close to $2,000.
I told them to stop working on my car, saying they'd scammed me by doing exactly what I asked them not to do. I had to call AAA again to get my car towed out of this money-hungry place.
After I paid, I asked Robert if he'd applied my $75 AAA discount. He scanned my credit card and only then told me, "I did not; nothing I can do about it after I've scanned your card." When I asked if he could void the payment and redo it, he flat-out lied, saying, "Nope, sorry."
After I posted the review, Donnie, the owner, called me and promised a partial refund if I took it down, acknowledging they'd overcharged me and saying he'd make things right. But despite my attempts to reach him, he hasn't returned my calls. I tried calling from a different number, and surprise--they answered. Robert said he'd pass along my message to Donnie, who'd call me back.
Crickets. A week later, I went back to the shop, and Robert said Donnie would be "back in a moment." Twenty minutes later, he told me Donnie wasn't available but offered to pass the message along. I asked, "Didn't you already pass the message along when I called last time?"
Robert looked like a kid caught in a lie. I left, knowing Robert would keep running this game, and Donnie would never call me back.
Now, I'm more inclined than ever to leave this review up to warn others. This place is a complete scam--avoid it at all costs. AAA towed my car to Mustang Service Center, where they fixed it in two days for $400. The team at Mustang Service Center was honest, found that it was just a piece of debris in my cylinder, put in new spark plugs, and even took the time to teach me about my engine. read more