This is the FIRST CRITICAL REVIEW I've ever written on ANY business…read more Only 2408 miles driven since this repair that I paid $1200 cash for. The A/C was used no more than 12 hours total after the new compressor was installed. The car has had no accidents of any kind. The compressor that Greg's shop installed (for $1200) just dropped off the engine block when I started the car one day. It was never bolted on like they told me it was. Greg sent a tow truck to pick the car up from my house and when I called later that day to check on my car, I was told that Greg has gone on vacation in Acapulco. My car stayed at that shop for 14 days and whenever I called to ask about my car, it was impossible to get a straight answer to why my a/c compressor would become unbolted. One of the guys that answered my call just said that I need to get a new engine. The next time I called them to say I can have AAA Auto Club tow the car off of Greg's lot.. but the message from Greg (still in Acapulco) was: "pay the fee for the tow truck Greg sent for $200, and then I could have my car". By this time I was beyond frustrated. Then I asked if they could put a smaller drive belt on and bypass the compressor. Greg got back from Acapulco and they called me with an estimate to put on a smaller belt and bypass the compressor.. $746.68 !!! I declined. I scheduled a AAA tow truck to meet me over at Greg's shop and he was still refusing to give me my car keys unless I paid him $200. Then he had a quick change of heart after I told him I would call police. At that point Greg had a childish, name-calling tantrum. Never in my life saw a grown man have such a pathetic tantrum. BE AWARE that Collinsworth Car Care is just like so many others; They'll happily take your money without doing an honest repair or giving an honest explanation. The shop I had my car towed to did the bypass belt install perfectly for a tiny fraction of what greedy Greg wanted.

My son had a problem with his truck that two other mechanics couldn't find the problem. Jonathan…read morefigured it out and didn't rape us with the charges. He also fixed the A/C on one of our other vehicles and charged us a fraction of what I expected

I like Mark and Barbara so much. Fast and reliable service! I have an older model 1979 and it's…read morechallenging finding someone who can take care of classics!

Very helpful. If you're tired of feeling like just a number at a dealership and want someone who…read moretakes pride in their work, check out Arthurs.

Unbelievable and unparalleled service! Customer for life! Allow me to explain, imagine a car repair…read moreexperience where every detail is tailored to ensure customer satisfaction. From the moment you enter the service center, you're greeted with a warm smile and a clean, comfortable waiting area. Your concerns are heard, your needs are promptly addressed, and you're kept informed every step of the way with clear, transparent communication. The repair work is not only fast but also of the highest quality, backed by a guarantee that gives you peace of mind. As you drive away, you reflect on how seamless and enjoyable the entire process was, making you confident that you've found a reliable service that you'd happily recommend to others. This is the epitome of excellent customer service in the auto repair industry, where the focus is on creating a positive experience that builds long-term relationships. Andre Mora Dallas, TX

Words can not express how happy I was with the service provided by On the Road. The repair process…read morewas seamless and they kept me updated via email through out. The car was completed before the estimated completion date, and due to my work schedule, the car was brought to my home. As a working mother and juggling many priorities, it is rare to have customer service that is family oriented, friendly, and professional. I HIGHLY recommend utilizing On the Road for all of your car repair needs.

Took them 7 weeks to fix the vehicle and it took 3 weeks and had to go back. Less than a month…read morelater, we had to take it back for the same thing! Marcos was rude and never updated us to the status. We had to constantly call him and he would then give us a date and when it passed, no update until we called him again!! I'm not sure if he or another mechanic worked on our vehicle but whoever did, did a terrible job!! Hopefully this is the last time!!

I went to two brothers awesome services ten out of ten recommend friendly speedy serviceread more

This place did a great job repairing my Ford pickup and made the whole process crazy smooth. The…read morehail damage is gone, the truck looks fantastic, and everything was handled exactly the way you hope it will be. It was also nice reconnecting with an old friend in the process. Good people, good work, and no drama. That's about all you can ask for these days. Highly recommended.

They do amazing work!! Have had many family members use them and recommend them. When I had an…read moreaccident and had to replace the whole front end of my 2016 F150, I got it back and it was better then new! They made sure to check everything so it was done right and not just cosmetic. Very fast and responsive, to keep me informed when the insurance companies tried to pull one on us. But they took care of me and handled it, all while keeping me informed what they were trying to do. Especially when I could not get ahold of anyone from the insurance company to answer some questions.

I'm borrowing a friend's car while in the DFW area. I noticed there were several things that…read moreneeded to be fixed and she was past due on the Mercedes-Benz Service. I researched several places and it became such a chore. I'm a proactive type of person vs. reactive and wanted everything checked and serviced at a reasonable and fair price. With AI and Google is becoming increasingly more difficult to get scammed. I didn't do what I usually do with requesting the old parts that were removed from the car but I figured with the paperwork and warranty that I'd be okay. Overall it was a Fantastic experience. I was on the fence with two of the repairs and the discussions I had with them, I chose not to do one of them since I'm not the owner of the car. They explained it could wait age I cos give her the option to move forward with the others. Yes, I paid a pretty penny but they were fair, fast, and detailed. Is definitely used then again and recommend them to my friends in the DFW area.

Bought an e36 m3 with a freshly built s52 by these guys. The quality of work speaks for itself…read more Previous owner spent 8 grand and they had the car for almost a year.

Do not use this company lousy repair work. Blame customer when repair isn't done well. Can't get…read moreany answers about your vechile repair time. Do not use this company!!!!

I had the best experience getting my car repaired at Crash Champions. I was kept informed every…read morestep of the way, they did quality repair work, and my car was finished before the estimated time! Ahmed was a great service advisor. I'd recommend this shop to everyone!

I appreciate the friendly service, and cost for repairs. The owner and manager are great!…read more The service tech was hands on and informative, I watched and learned from him the most. Thanks! NORTH DALLAS IMPORTS

Did the repairs on my car but damage the my hood. A turned around and I brought it to them like…read morethat. Terrible customer service no character or integrity with this place.